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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,569 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,569 reviews

May 27, 2024

Excellent service, super convenient and helpful communication. Mikell the service guy made the whole experience effortless, he kept me informed and was just really great. More

by francescuca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikell
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May 28, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mikell met your expectations. Thank you for choosing Vera Cadillac; we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

May 26, 2024

I bought a 2019 Pre Owned Mercedes C300 on May 8,2024. On the description brochure under warranty, It had Mercedes Benz Certified PreOwned Warranty, this is NOT accurate. I took the car to my Mercedes de More

by avtay2509
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Leor Zvi
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Vera Cadillac responded

Thank you for bringing this to our attention. If you'd be willing, please send us your contact information so we can reach out. Our goal is to ensure that everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Experience The Vera Difference Jorge Morales General Sales Manager

May 26, 2024

Needed oil change and tire rotation. I own a Silverado from Autonation Chevrolet but I always take it to Vera because of the quality of service. Best service department around. More

by Angel 69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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May 28, 2024 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

May 25, 2024

Christopher was top notch. Quick and courteous. Vera never disappoints. I will always service my cars at Vera. More

by Angel 69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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May 28, 2024 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christopher met your expectations. Thank you again for choosing Vera Cadillac; we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

May 24, 2024

Muy bien servicio al cliente los recomirndo 100 por ciento los mejores Vera Cadillac love More

by babyam003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

May 24, 2024

Excellent service all around great communication and did a great job cleaning the car. Also the courtesy car was delivered and picked up in a timely manner More

by jembree5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
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May 28, 2024 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

May 23, 2024

Excellent Service. The dealer representative Joan was exceptional—professional, knowledgeable, and attentive to my needs. The process was smooth and hassle-free, and I More

by arletisant0210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joan Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joan here at Vera Cadillac. Experience The Vera Difference Jorge Morales General Sales Manager

May 23, 2024

My service advisor Christopher took care of my issue and kept me informed. He setup my the pickup of my vehicle and drop off my rental car. They did a great job! More

by rdavis31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christopher met your expectations. Thank you again for choosing Vera Cadillac; we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

May 29, 2024 -

rdavis31 responded

Gustavo took care of my concerns during my finances. I appreciate his and the Vera Staff for making this experience fast and easy!

May 22, 2024

Great service experience. My service advisor Mikell did a great job of communicating with me and addressing my service needs. The concierge pick-up and delivery service is a More

by Pedro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell
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May 28, 2024 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mikell here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

May 22, 2024

Love, love Vera. Always a great experience. Everyone you come in contact with is always so courteous and friendly!!!! More

by MLMINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

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