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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,459 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,459 reviews

March 29, 2024

Michael went the extra mile to help me. I was really disappointed since the parts needed took over 6 months . But he did his best to help me More

by Pmfernandez123
Recommend Dealer
Yes
Employees Worked With
Michael. he was awesome and went the extra mile to help us
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Jul 08, 2024 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

March 29, 2024

They are always ready to help us with our cars needs and the service is great More

by Rey R
Recommend Dealer
Yes
Employees Worked With
Eric Pellechea
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Mar 30, 2024 -

Vera Cadillac responded

Thank you so much, Rey, for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

March 28, 2024

Very experienced and knowledgeable of the business And curtesy up most He treats customers like family More

by PARTS009
Recommend Dealer
Yes
Employees Worked With
Giovani Rubio
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Mar 28, 2024 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

March 26, 2024

5 Amazing! !! Truly amazing Everything was amazing. The experience the service everybody there is very helpful and treat you like family. More

by REYDELASFRITAS
Recommend Dealer
Yes
Employees Worked With
Gio
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Mar 26, 2024 -

Vera Cadillac responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

March 23, 2024

My experience is amazing I have been a customer for 7 years and I keep on going back because of. Their wonderful customer service my advisor is Chris and is the best! Always explaining what my car needs More

by bgraibe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2024 -

Vera Cadillac responded

We are very happy to hear that Chris provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

March 23, 2024

Very professional and knowledgeable Mr . Diaz worked hard to get us the best deal and the car we wanted . He answered all our questions and was a pleasure to work with. More

by FRANTZY0721
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
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Mar 23, 2024 -

Vera Cadillac responded

Thank you for your kind words for Jose Diaz and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

March 23, 2024

This dealer should be what other dealers should strive to be like. I was very impressed with the experience and the employees More

by bobd542
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabino Ramos
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Mar 23, 2024 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Jorge Morales General Sales Manager

March 22, 2024

We bought an EV and part of the deal included 2 yrs of free charging with EVgo. They said they set it up, but it took 3 weeks and about 8-10 phone calls with them and Cadillac concierge to get them to sub More

by shamus.hillier
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Jose Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kamel Bicelis Machado
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Vera Cadillac responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jorge Morales General Sales Manager

March 21, 2024

Thoroughly impressed with the premium service and exceptional care provided with the attention to detail. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio Rubio
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Mar 22, 2024 -

Vera Cadillac responded

Jerry, Thank you so much for your excellent review! We are so glad that Gio had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

March 21, 2024

Great, fast, perfect My favorite tram Great overall service, communication Thank you very much Thanks More

by FRITZ FANDINO
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
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Mar 21, 2024 -

Vera Cadillac responded

Fritz, Thank you for your business and this review. We're happy to hear Edwin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

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