Vera Cadillac

My service advisor Christopher took care of my issue and kept me informed. He setup my the pickup of my vehicle and drop off my rental car. They did a great job! kept me informed. He setup my the pickup of my vehicle and drop off my rental car. They did a great job! More

Great service experience. My service advisor Mikell did a great job of communicating with me and addressing my service needs. The concierge pick-up and delivery service is a My service advisor Mikell did a great job of communicating with me and addressing my service needs. The concierge pick-up and delivery service is a winner. I will do it again. More

Love, love Vera. Always a great experience. Everyone you come in contact with is always so courteous and friendly!!!! Always a great experience. Everyone you come in contact with is always so courteous and friendly!!!! More

Great customer service ever, my service along with the other car interior repairs were done in 24 hours! Gustavo Rodriguez and the rest of the staff are amazing! Thank you!!! other car interior repairs were done in 24 hours! Gustavo Rodriguez and the rest of the staff are amazing! Thank you!!! More

The dealership and the staff is very courteous very helpful they inform you of what your charges will be before you get them and they keep you updated on the progress on your repair helpful they inform you of what your charges will be before you get them and they keep you updated on the progress on your repair More

My service person Edwin sent a driver to pick up my car and drop off a loaner. It was quick and painless!! My car was ready in a couple of days and is driving like new!! Edwin is the best and goes above an and drop off a loaner. It was quick and painless!! My car was ready in a couple of days and is driving like new!! Edwin is the best and goes above and beyond for his customers. More

The Customer Service team, particularly Giovanni and his assistant, are excellent. They kept me informed throughout the process and resolved the issues that arose. My issue is with the mechanical expertis assistant, are excellent. They kept me informed throughout the process and resolved the issues that arose. My issue is with the mechanical expertise. This is the second time that I have had issues after repair should have been complete. The first time was a previous service, when the mechanic failed to screw on the new oil filter completely, leading to a massive oil spill on my driveway and having to go to a nearby Jiffy Lube to resolve the issue. This time, brakes seized up following brake service. Even if not the result of mechanic error (plausible), the fault should have been detected during a post service test drive. It was immediately evident during the drive home after pickup (burning smell, hot wheels). Nevertheless, Giovanni and his team were extremely responsive, and the repair cost adjustment was very fair. The vehicle is running well although the windshield washer low fluid level warning light stays continually on, even with a full reservoir. More

They are very pleasant to deal with . their prices are great. They take very good care of you. their prices are great. They take very good care of you. More

Excellent service and updated information about progress and advised when to expect the service to be completed and when car will be ready and advised when to expect the service to be completed and when car will be ready More

Muy buen trabajo ambos altamente recomendables ajustados a la realidad todo el tiempo excelente en aguantar aveces el estrés de cuando se va comprar un vehículo a la realidad todo el tiempo excelente en aguantar aveces el estrés de cuando se va comprar un vehículo More