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Vera Cadillac

Pembroke Pines, FL

4.8
3,522 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,522 reviews

February 12, 2025

Our experience at Vera Cadillac, Buick, GMC & Hummer of Pembroke Pines was Nothing short of amazing! Gustavio Guerra made the entire process smooth with his upfront pricing, attention to detail, and unmatc More

by Michael Thompson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Vera Cadillac responded

Michael, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Gustavo, Andre, and our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Experience The Vera Difference Jorge Morales General Sales Manager

February 11, 2025

We went to pick up the car after a week, and problem wasn’t fixed. After waiting so long to get our car back and returning rental, and seeing problem wasn’t fixed, we had to go back to get rental. It’s More

by JPRP0515
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Nestor
Feb 11, 2025 -

Vera Cadillac responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Leo Pena Service Manager

February 10, 2025

I was greeted by a service member and told me the guy l was looking was not there at the so he proceeded asking with what I needed told me how much the service was l approved and l handed my car to him l w More

by lovemsej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio
Feb 10, 2025 -

Vera Cadillac responded

Thank you so much for your kind words for Gio and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

February 10, 2025

After visiting multiple dealerships and being disappointed with poor treatment and lack of management attention, I reached out to Vera Cadillac, Buick, GMC. Mr. Gus Guerra answered the phone and More

by bena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Vera Cadillac responded

Thank you for your very kind review. Gustavo, Mario, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Jorge Morales General Sales Manager

February 09, 2025

We found the exact car on the website. Lazaro was extraordinary in his professionalism and help. We felt encouraged but never pressured for one minute, and his knowledge of the vehicle was More

by mary.carterwaren
Recommend Dealer
Yes
Employees Worked With
Lazaro Collazo, Ulises Sosa
Feb 09, 2025 -

Vera Cadillac responded

Mary, Thank you for the kind words for our service department! We look forward to sharing your compliments with Lazaro and our team. Please don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

February 09, 2025

Buena recepcion, ambiente acojedor y muy calificados los vendedores y ademas buen trato, ambiente familiar. More

by zemgo.nyro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Quebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Vera Cadillac responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager

February 09, 2025

Very good service in my Escaled 2024 Vera Cadillac Conrad is the best, very fast and efficient More

by luewerton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Diaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellen McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Vera Cadillac responded

Thank you! Conrad and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

February 08, 2025

Jonathan was great. It was my first time bringing in my car for service and he helped alot More

by jsenat0918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Rasmijn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2025 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. Jonathan and our team appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

February 07, 2025

Parts came in for GMC 2014 Acadia . I made an appointment received a complimentary rental. Made it an a couple of hours later, my car was ready for pick up. WOW, didn’t expect that! Gre More

by Lois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in repairs
Feb 08, 2025 -

Vera Cadillac responded

Thank you, Lois, for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

February 07, 2025

If you are searching for a car, my best advice is to close all your browser tabs and just pick up the phone and call Gus at Vera Cadillac. Tell him what you are looking for and your budget and he will w More

by big
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

Vera Cadillac responded

Thanks for your feedback on your recent visit to Vera Cadillac. It's great to hear that we were able to assist you and that you had such a positive experience. Experience The Vera Difference Jorge Morales General Sales Manager

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