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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,412 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,412 reviews

December 11, 2024

We had a pleasant experience when purchasing our Escalade with Vera Cadillac. It was a stress free, easy going transaction. Our salesman Shawn was respectful of our time and patient with us while we made our More

by Correa80m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Muciek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad Shawn was able to help, and we hope to see you again! Experience The Vera Difference Jorge Morales General Sales Manager

December 11, 2024

Vera Cadillac was great to work with. The entire team was phenomenal and made my buying experience seamless and easy. Made sure I received all available discounts, had everything set for More

by adonovan1019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leor Zvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Jorge Morales General Sales Manager

December 11, 2024

They are very professional, friendly and with a can-do attitude. Definitely will come back to this dealership. More

by Gusfuerte2211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Garcia in service department
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Dec 11, 2024 -

Vera Cadillac responded

Thank you so much, Gus, for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

December 11, 2024

Without a doubt in mind, it’s Vera Cadillac every time. Whether its a sale or car repair from xxxx Vera Cadillac gets the job done ✅ Well. From the entry level reps to the top execs it the same customer s More

by Robertbambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Vera Cadillac responded

Thank you, Robert, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

December 10, 2024

The service for Vera Cadillac was just great. Everything was done in a timely manner. Thank you . . More

by coneerma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
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Dec 10, 2024 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

December 10, 2024

gio is great , very helpful and makes sure all my needs are met for me ! More

by alea0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
gio
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Dec 11, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Gio and our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

December 10, 2024

Giovanni Rubio consistently demonstrates exceptional customer service skills, effectively explaining repair status to me and my husband. He even has gone out of his way to pick up and drop off my vehicl More

by MARCOS0224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
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Dec 11, 2024 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Giovannie met your expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

December 09, 2024

Kind delivered my car all the way to Springhill , Florida will buy again and recommend More

by fdrichie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Muciek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Vera Cadillac responded

Here at Vera Cadillac, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy, and we are so glad to hear you enjoyed your experience! Experience The Vera Difference Jorge Morales General Sales Manager

December 09, 2024

Problem was not fixed. Still have the same warnings from the car on low tire, flat tire and my starter is showing signs of failure. I’ve taken it in twice and they say they More

by lianne3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
This was in service
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Dec 09, 2024 -

Vera Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Leo Pena Service Manager

December 09, 2024

Amazing customer service! !! Our sales rep, Leor was quick to respond, very informative, friendly as well as transparent. Finance department was speedy as well. More

by teviator
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leor Zvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giuseppe Higuera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with Leor and our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Jorge Morales General Sales Manager

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