Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Vera Cadillac
Pembroke Pines, FL
3,845 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 PM - 9:00 PM
Saturday 9:00 AM - 8:00 AM
Sunday 11:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 7:30 PM - 6:00 PM
Filter Reviews by Keyword
By Type
Showing 3,845 reviews
April 03, 2021
Great experience . Staff was flexible to accommodate me and everyone was extremely courteous.First class all the way. It was my first service appointment but it will bit my last and everyone was extremely courteous.First class all the way. It was my first service appointment but it will bit my last More
by claudedelorme17
Verified CustomerEmployees Worked With
Hector (five star)
April 03, 2021
I am mortified because I just took the car for an oil change and the car overheated and now says I have 0 percent oil remaining. What happened?!? I will be calling once you are open again! change and the car overheated and now says I have 0 percent oil remaining. What happened?!? I will be calling once you are open again! More
by CESAR5879
Employees Worked With
Mikell
April 03, 2021
Is my first Cadillac and for sure I will come again. Profesionalism and good service can describe the team. Good inventory and cleaning. To buy a car is not an easy experience , but the staff again. Profesionalism and good service can describe the team. Good inventory and cleaning. To buy a car is not an easy experience , but the staff of VERA made it . More
by mabecerrac
April 03, 2021
Anwar is a gentleman, always makes sure you are taken care of. I have always had a pleasant experience dealing with all the service agents. care of. I have always had a pleasant experience dealing with all the service agents. More
by MARRERO.LAURA88
April 02, 2021
Karen was beyond helpful. She made sure that all my vehicle and also transportation needs were taken care of. She also called throughout the process keeping me updated regarding the service to my vehic vehicle and also transportation needs were taken care of. She also called throughout the process keeping me updated regarding the service to my vehicle. More
by TheOne1CP
Employees Worked With
Karen
April 02, 2021
My experience was good dealer had good communication notifying me my issue with my car and was kind enough to clean my car afterward. They're awesome 🌟 notifying me my issue with my car and was kind enough to clean my car afterward. They're awesome 🌟 More
by Elumene
Employees Worked With
Edgar
April 02, 2021
The service and vehicle satisfaction is great. The customer comfort that I received was just as great. My hat goes off to Vera Cadillac and it’s employees. With such quality comes my respect to you an customer comfort that I received was just as great. My hat goes off to Vera Cadillac and it’s employees. With such quality comes my respect to you and all those involved. I look forward to seeing you soon. Keep up the great work. God bless. More
by ELROYGARDNER32
Employees Worked With
April 02, 2021
Friendly and efficient service department. As soon as you roll in they are attentive and courteous. Will continue to use Vera to service my vehicle. roll in they are attentive and courteous. Will continue to use Vera to service my vehicle. More
by CBHERNANDEZ
Employees Worked With
Nestor
April 02, 2021
Geovanni customer service was great He had everything set up for me before I came in for service The service dept also did a great job getting me a loaner up for me before I came in for service The service dept also did a great job getting me a loaner More
by Kevin Tatro
Employees Worked With
Geovanni Rubio
April 02, 2021
Great all around service from the repair (body shop) team. Car repair was completed ahead of schedule and great quality of work. Thank you very much team. Car repair was completed ahead of schedule and great quality of work. Thank you very much More
by lucyb718
Employees Worked With
Frank
