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Vera Cadillac
Pembroke Pines, FL
3,591 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 PM - 9:00 PM
Saturday 9:00 AM - 8:00 AM
Sunday 11:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 7:30 PM - 6:00 PM
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Showing 3,591 reviews
April 02, 2021
They have Ana amazing customer service! Karen always goes above and beyond for me! They always keep me updated on my services and warranties! Thank you above and beyond for me! They always keep me updated on my services and warranties! Thank you More
by GRANDMAJG1229
Verified CustomerEmployees Worked With
Karen
April 02, 2021
Karen was beyond helpful. She made sure that all my vehicle and also transportation needs were taken care of. She also called throughout the process keeping me updated regarding the service to my vehic vehicle and also transportation needs were taken care of. She also called throughout the process keeping me updated regarding the service to my vehicle. More
by TheOne1CP
Employees Worked With
Karen
April 02, 2021
My experience was good dealer had good communication notifying me my issue with my car and was kind enough to clean my car afterward. They're awesome 🌟 notifying me my issue with my car and was kind enough to clean my car afterward. They're awesome 🌟 More
by Elumene
Employees Worked With
Edgar
April 02, 2021
I have been a Vera customer for 15 years and even though they no longer sell my vehicle (H3) I continue to bring it to Vera for all service. The service from my advisor, Eric T, is by far the best customer they no longer sell my vehicle (H3) I continue to bring it to Vera for all service. The service from my advisor, Eric T, is by far the best customer experience service I have ever received from any dealership. 5 stars on professionalism, follow through, going the extra mile to ensure everything is in good working order...and all of this is done with sincere kindness. More
by SPOILEDATSEA
Employees Worked With
Eric T in service
April 02, 2021
My service appointment was great from start to finish. It was a very easy process to request a service appointment online. My service agent was great, helpful and knowledgeable. Pickup service was a very con was a very easy process to request a service appointment online. My service agent was great, helpful and knowledgeable. Pickup service was a very convenient feature as well. More
by TARRIDED
Employees Worked With
Michael Crato
April 02, 2021
Everything from start to finish was a awesome experience!!!! I tell everyone I know to come here to buy !! Awesome staff and service all the way around!! experience!!!! I tell everyone I know to come here to buy !! Awesome staff and service all the way around!! More
by Bert.Murguido
April 02, 2021
Great service and people. White glove service from beginning to end and would definitely do business again with them. Could not be happier with everything. beginning to end and would definitely do business again with them. Could not be happier with everything. More
by edward.panella
Employees Worked With
Other Employees :
Roberto Vasquez
April 02, 2021
Great service. Thank you! Carlos took the time to contact me to remind me that service was due. I really appreciated the kindness. In addition Carlos gave me a discount in which I needed during this rough ti me to remind me that service was due. I really appreciated the kindness. In addition Carlos gave me a discount in which I needed during this rough time in my life. More
by DIANNE_JONES_99
Employees Worked With
April 02, 2021
Vera, I great dealership everyone is professional and polite.. I was there for service advisor Karen Englert was very professional and made I was comfortable while waiting for my car to be seriviced polite.. I was there for service advisor Karen Englert was very professional and made I was comfortable while waiting for my car to be seriviced More
by DLEWIS2271
