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Vera Cadillac

Pembroke Pines, FL

4.8
3,443 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,443 reviews

August 19, 2024

Great customer service and honest feedback. The valet service is convenient as well as the dedicated service labs for Cadillac vehicles. More

by ja7997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

August 19, 2024

Great service love the car, service was great, the dealership staff was very helpfull, great people More

by champ0
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Jorge Morales General Sales Manager

August 19, 2024

Extremely professional personnel very courteous and attentive to my needs, sales team was extremely informative and did not try to offer me something that did not fit my needs, on the day of the negoti More

by FCRUZ40744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owner Louis Vera
Aug 19, 2024 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

August 19, 2024

I bought a used XT5 for my wife . Always used Vera for regular service I am very satisfied with their work I am an aircraft mechanic and typically don’t like dealers but Vera seems di More

by satkowski5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new XT5! Experience The Vera Difference Gustavo Rodriguez Service Director

August 18, 2024

I had the pleasure of working with Shawn and I couldn’t be happier with the experience. From start to finish, Shawn was professional, knowledgeable, and incredibly helpful. He took the time to understand e More

by Julie B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Muciek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Julie, and look forward to your next visit. Experience The Vera Difference Jorge Morales General Sales Manager

August 18, 2024

The customer service I received from Orlando and carlos was phenomenal. Vera Cadillac is one my best car buying experiences I had and look forward with dealing with them in the future. More

by kbjr1992
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Vera Cadillac responded

It's fantastic to hear that Orlando and Carlos provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager

August 17, 2024

Great service! I would highly recommend the service department. Thank you for the complementary ride to and from my house. More

by OTANEINTERIORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 18, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

August 17, 2024

Everyone seemed very honest, which was very important to us. Shawn was very knowledgeable and seemed to care about getting us into the right vehicle for us. More

by jackycorp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giuseppe Higuera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Muciek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Jorge Morales General Sales Manager

August 16, 2024

The process was smooth and quick. Got my car in the first day of purchasing More

by joannachen1227
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Vera Cadillac responded

Joanna, Thank you for your business and this review. We're happy to hear Carlos, Rafael, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

August 16, 2024

I really appreciate all the help from the team especially from Shawn he was really outstanding from the first moment that I stepped into the dealer he took care of me and woke me through every single step i More

by yunior
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Muciek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Shawn met your expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Jorge Morales General Sales Manager

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