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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,471 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,471 reviews

April 13, 2021

great team , great service , great location ,Ivette and Mickel are very professional and ready to help ,they are sending updates regarding the status of the car More

by adinamiron1980
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ivette , Mikel
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Apr 14, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation.

Apr 14, 2021 -

Vera Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Vera Cadillac Buick GMC. We sincerely thank you for the positive review, and look forward to seeing you again soon! Have a great day!

April 13, 2021

Everytime I come in to service my car I am very pleased. Giovanni is great and keeps me posted on the progress of the service. More

by ROGER40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni R. In service is great!, Roberto Vasquez
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Apr 14, 2021 -

Vera Cadillac responded

Thank you for your continued business and the shout out for Giovanni. Have a a great weekend.

Apr 15, 2021 -

Vera Cadillac responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help! Take care!

April 13, 2021

I always feel welcome when I show up to Vera Cadillac. The staff is always courteous, they always go above and beyond to assist customers with their needs. More

by JCANGE59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2021 -

Vera Cadillac responded

Thanks for your continued business and for the review. Take care.

Apr 15, 2021 -

Vera Cadillac responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help! Take care!

April 12, 2021

Great professional and friendly shop. Very passionate about supreme customer service/satisfaction. Their experienced staff diagnosed my issues and was corrected in a very timely manner. Thanks for the am More

by Amanda Jimenez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference. We love hearing from happy customers. Take care.

Apr 14, 2021 -

Vera Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 12, 2021

I’m been a customer since 2015 and the service has been great. I would recommend Vera Cadillac to family and friends. Great company. Yes. More

by rachelhaugabook1954@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor service representative
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Apr 13, 2021 -

Vera Cadillac responded

Thank you for your continued business and your recommendation. We love hearing from customers like you. Take care.

Apr 13, 2021 -

Vera Cadillac responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

April 12, 2021

Conrad is AMAZING at Vera Cadillac !!! Great customer service not to mention always in a great mood and friendly I will always recommended that dealership More

by Michellini22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad
Report | Print
Apr 13, 2021 -

Vera Cadillac responded

Thank you for your continued business and for the recommendation. We love hearing from customers like you. Have a great week.

Apr 13, 2021 -

Vera Cadillac responded

Hi there, thank you so much for your positive comments about Vera Cadillac Buick GMC! Thanks again for the recommendation, and have an amazing day!

April 12, 2021

Michael was great, he communicated well and fast. Awesome gentleman kept me informed with everything and the length of time it will take. I would recommend him to everyone More

by Aj1234678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lauzurique
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Apr 13, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great week.

Apr 13, 2021 -

Vera Cadillac responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!

April 12, 2021

They are very professional and courteous , and very knowledgeable, I am very satisfied with the experience that I had And would recommend it to anyone who needs service on any GMC vehicle More

by NOCANDO43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
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Apr 13, 2021 -

Vera Cadillac responded

Thank you for your review and recommendation. Have a great week.

Apr 13, 2021 -

Vera Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

April 12, 2021

All your service was as expected. Considering this was the third time I came in to fix the same issue. The SD card wasn’t working from the time I leased the vehicle. The radio also had to be fixed twice & More

by BRUCESOLOWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher F
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Apr 13, 2021 -

Vera Cadillac responded

Thank you for taking the time to leave us a review. While we are disappointed that your ownership experience is not up to par, we are glad that our team was able to resolve your issues. As always, we are available to assist in any way we can to make your ownership experience more enjoyable. If you have any questions or need additional assistance, please don’t hesitate to give us a call.

Apr 14, 2021 -

Vera Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. Thank you again for choosing Vera Cadillac Buick GMC and we hope to see you again. Take care!

April 12, 2021

The Salesman and Manger are both excellent. They gave me all the time and information I needed to make the best chose for my family. I am glad I came to Vera Cadillac More

by dennistoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bert Murguido
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Apr 13, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference. We hope you enjoy your new car and remember to come back for your first oil change.

Apr 14, 2021 -

Vera Cadillac responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know! Have a great day!

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