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Vera Cadillac

Pembroke Pines, FL

4.8
3,215 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,215 reviews

April 02, 2021

I have been a Vera customer for 15 years and even though they no longer sell my vehicle (H3) I continue to bring it to Vera for all service. The service from my advisor, Eric T, is by far the best customer More

by SPOILEDATSEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric T in service
Apr 05, 2021 -

Vera Cadillac responded

Thank you for your continued business and for taking the time to leave a review. We look forward to seeing you at your next visit.

April 02, 2021

My service appointment was great from start to finish. It was a very easy process to request a service appointment online. My service agent was great, helpful and knowledgeable. Pickup service was a very con More

by TARRIDED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Crato
Apr 05, 2021 -

Vera Cadillac responded

Thank you for your review and recommendation.

Apr 05, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2021

Everything from start to finish was a awesome experience!!!! I tell everyone I know to come here to buy !! Awesome staff and service all the way around!! More

by Bert.Murguido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bert Murguido, Michael Lauzurique
Apr 04, 2021 -

Vera Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care.

April 02, 2021

Great service and people. White glove service from beginning to end and would definitely do business again with them. Could not be happier with everything. More

by edward.panella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Collazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Vasquez
Apr 05, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation.

Apr 05, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2021

Denis was the best!!! he was very patient with us and checked everything on our list of what we wanted our car to be! He was recommended and I will keep the tradition in recommending him! Will be coming More

by escalonaelier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2021 -

Vera Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.

April 02, 2021

Great service. Thank you! Carlos took the time to contact me to remind me that service was due. I really appreciated the kindness. In addition Carlos gave me a discount in which I needed during this rough ti More

by DIANNE_JONES_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation.

Apr 05, 2021 -

DIANNE_JONES_99 responded

Special thank you to Carlos and for monitoring the needs of my Cadillac. This is very important to me due to employment.

Apr 05, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2021

Made leasing on the internet painless and smooth and brought it to my home to test drive and thoroughly went over all of the xt4 features More

by bdarvillemla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willy Masot
Apr 05, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Enjoy your new XT4 and remember to come back for your first oil change.

April 02, 2021

Vera, I great dealership everyone is professional and polite.. I was there for service advisor Karen Englert was very professional and made I was comfortable while waiting for my car to be seriviced More

by DLEWIS2271
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation.

Apr 05, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2021

The service and vehicle satisfaction is great. The customer comfort that I received was just as great. My hat goes off to Vera Cadillac and it’s employees. With such quality comes my respect to you an More

by ELROYGARDNER32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riley Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great week.

Apr 05, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2021

Friendly and efficient service department. As soon as you roll in they are attentive and courteous. Will continue to use Vera to service my vehicle. More

by CBHERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor
Apr 04, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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