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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,592 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,592 reviews

November 08, 2024

It was a pleasant experience because they worked efficiently to help me get the car I wanted. Only took 2 hours to buy my new car. I’ve spent as much as 4 & 5 hours at other dealerships. More

by golfersnightmare2000
Recommend Dealer
Yes
Employees Worked With
Todd Quebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2024 -

Vera Cadillac responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager

November 08, 2024

Professional, great communication, and knowledge, and execution of fixing problems. Great Service. Friendly, and taking care of business. More

by scottmervine67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Nov 10, 2024 -

Vera Cadillac responded

Scott, Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

November 08, 2024

The time that I waited for my vehicle was less time that I was expected to wait More

by LARRYPARRISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Nov 10, 2024 -

Vera Cadillac responded

Thank you, Larry! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

November 07, 2024

My salesperson Frank Gato was amazing! Extremely professional, helpful, and most importantly, authentic. Which you don’t find very often. I will definitely refer friends and associates to More

by RonG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Gato 5 Stars
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Nov 10, 2024 -

Vera Cadillac responded

Ron, Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad Frank and our team were able to help, and we hope to see you again! Experience The Vera Difference Jorge Morales General Sales Manager

November 07, 2024

Staff responded in a timely manner to all my concerns and offer excellent advice. A More

by twells680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubin
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Nov 10, 2024 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. Giovanni and our team appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

November 07, 2024

The people, the cars, the service- 5 stars! They make you feel welcomed, efficient service department and offer additional benefits and perks like complementary car wash. More

by chantals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric T
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Nov 10, 2024 -

Vera Cadillac responded

Thank you for your very kind review. Eric and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

November 06, 2024

I highly recommend Christian Porter at Vera Buick in Pembroke Pines. He is great to work with and he really went above and beyond to secure my new lease. The General Manager, Mario Diaz also participate More

by Laurcohen6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giuseppe Higuera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus *****
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Nov 07, 2024 -

Vera Cadillac responded

It's fantastic to hear that Christian, Mario, and our team provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager

November 05, 2024

Excellent service, fast service very helpful thank you Cristopher I would recommend Vera Cadillac To anybody. More

by Maribel.musa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher alejo
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Nov 05, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

November 04, 2024

Thank you very much at customer services Nestor for your excellent work. I couldn't make other arrangements because they didn't have the pieces, also another because of the very expensive high price. More

by PETER JYNNSKOG
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nestor of Customer Services
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Nov 05, 2024 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad Nestor was able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

November 04, 2024

Best service department, I originally brought my Brand new SUV to Auto Nation in West Palm because it was local and they did nothing for over a month ( not even a return of 10 phone calls). I expressed More

by john Zanotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, John, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

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