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Vera Cadillac

Pembroke Pines, FL

4.8
3,212 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,212 reviews

April 12, 2021

The Salesman and Manger are both excellent. They gave me all the time and information I needed to make the best chose for my family. I am glad I came to Vera Cadillac More

by dennistoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bert Murguido
Apr 13, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference. We hope you enjoy your new car and remember to come back for your first oil change.

Apr 14, 2021 -

Vera Cadillac responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know! Have a great day!

April 11, 2021

My first time to this dealership since we just moved here. The customer service on my fiest call was outstanding, since I have tried 2 other dealers a lot closer to me for bike rack accessaries without More

by fnisenboim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivette, Robert
Apr 12, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference. We hope we won your continued business for all your vehicle needs.

April 10, 2021

Appreciate that even though I came in early they took the car ad started the services thereafter. They made sure to warn me as to the tires warning for wear was reached and convinced me to put new tires on More

by hstoland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
arvin
Apr 10, 2021 -

Vera Cadillac responded

Hello, thank you for taking the time to let us know how we did. We hope you have a great day!

April 09, 2021

The best place to buy a new or used car. I recommend a 100%. The person who attended us was Jose Otero who was a very nice guy and so polite, He was patient with us the client and answered every question More

by Aniablanco4
Recommend Dealer
Yes
Employees Worked With
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Vasquez
Apr 09, 2021 -

Vera Cadillac responded

Than you for the review and recommendation. We hope you enjoy your car and remember to come back for your first oil change. Have a great weekend.

April 09, 2021

Good and prompt service. Why the 25 words??? My touch screen was not working. Took the car in to the service dept. It was confirmed that I needed a new touch screen. It was ordered and a few days late More

by Rumpylv
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric service writer
Apr 09, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference. We hope we won your business for future service and look forward to seeing you back at Vera. Take care.

April 09, 2021

I am new to the area an was very pleased with the service. Thanks for the service. Thiis survey is just to long, customers don’t have time for all this More

by MUSIC_ALEXANDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anwar
Apr 10, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. We will pass your feedback on to our team.

Apr 10, 2021 -

Vera Cadillac responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 09, 2021

Service was great as always, the only down part was I had to call to find out if my car was ready. Usually I get a call when it’s ready . More

by AANGELLBR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. We will pass your feedback on to our team.

Apr 10, 2021 -

Vera Cadillac responded

Hello , we appreciate you taking the time to leave us this feedback. Thank you again for choosing Vera Cadillac Buick GMC and we hope to see you again.

April 08, 2021

Very pleased with this dealership. They kept in great communication and the service and outcome was outstanding. Happy y to use this establishment again. Thank you! More

by XMSM7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric. Service
Apr 09, 2021 -

Vera Cadillac responded

We are so glad to have won your business. Thank you for taking the time to leave a review and recommendation. We'll see you next time.

April 08, 2021

Great!!! - I was amazed by the details of the service department; from setting the appointment to picking up my car; keeping in touch with me during the process and delivering my car back at the promised More

by LUISABONICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The entire service department
Apr 09, 2021 -

Vera Cadillac responded

We are so glad to have won your business and love hearing how the Vera Difference makes a difference for our customers. Have a great weekend.

Apr 09, 2021 -

Vera Cadillac responded

Hi there! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2021

You should hire more managers like Gus. He is very professional dealing with customers. In the 12 years dealing with this Vera Cadillac, he always listens, handles and solves any issues that you have. More

by LILLIANFRONTELA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard from the car rental department and Frank from Body Shop (5 stars both).
Apr 09, 2021 -

Vera Cadillac responded

Thank you for your continued business and for sharing your experience with Gus and our service team. We love hearing from satisfied customers and look forward to seeing you at your next visit.

Apr 09, 2021 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

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