Vera Cadillac

I am very happy with Vera Cadillac's service. Love the concierge service as well. Love the concierge service as well. More

Nester my service advisor is the best! He kept me informed about the progress on my vehilce He kept me informed about the progress on my vehilce More

The best team and excellent Sale Person Orlando, we have 4 Cadillac Car and this is my 8 purchase of Cadillac. 4 Cadillac Car and this is my 8 purchase of Cadillac. More

Buying our new vehicle from Vera GMC was an amazing experience. Gustavo Guerra and Mario Diaz made the whole process so simple and transparent, not to mention quick! I would absolutely recommend this d experience. Gustavo Guerra and Mario Diaz made the whole process so simple and transparent, not to mention quick! I would absolutely recommend this dealership to anybody looking to buy a new car. More

Appointment was scheduled in a timely manner. Pickup, service, and return of vehicle was done in a highly efficient and professional manner. Good job! Pickup, service, and return of vehicle was done in a highly efficient and professional manner. Good job! More

It appears that the dealership is efficient in handling the appointments. The car pick up was fantastic and on time. The communication was excellent every step of the way. The service gentleman was very he the appointments. The car pick up was fantastic and on time. The communication was excellent every step of the way. The service gentleman was very helpful and attentive. More

The service center here rocks! They took very good care of me and my service agent went above and beyond to see that I was comfortable while waiting for my car They took very good care of me and my service agent went above and beyond to see that I was comfortable while waiting for my car More

PLEASE DO NOT ERASE I WANT TO MAKE SURE THIS IS PUBLIC. This has been the most dishonest dealership I have ever dealt with—completely untrustworthy. Despite purchasing two Escalades from this deal This has been the most dishonest dealership I have ever dealt with—completely untrustworthy. Despite purchasing two Escalades from this dealership on the same day, I was met with nothing but excuses and unkept promises regarding the lease of a 2024 Lyriq a week later. It is absolutely unacceptable for the general manager, Mr. Diaz, to look a customer in the eye, shake their hand, and promise to deliver a car at an agreed-upon price, only to later provide excuses about needing more time and suddenly claim that the other car is no longer available because the dealership owner sold it. That is, quite frankly, one of the most absurd excuses I’ve ever heard. This behavior reflects unprofessionalism and a complete lack of integrity. If a dealership is unable to honor an agreement, the least they can do is be upfront and say, “We’re sorry, but we cannot complete this deal.” We have to let you go as a customer. This level of dishonesty and mismanagement is not only unacceptable but also leaves a lasting NEGATIVE impression on both your business and the Cadillac brand. As I promised the general manager, a detailed letter, along with copies of text messages illustrating this dishonesty, will be sent to Cadillac headquarters. It is incredibly disappointing and disheartening to experience such behavior, but the Vera owner, other consumers, and Cadillac leadership need to be made aware of these practices. More

Todo estuvo perfecto , muy buen trabajo , dedicación , información , nos ayudó en todo lo humanamente posible . Le deseo al Sr Carlos q siga así con esa actitud excelente información , nos ayudó en todo lo humanamente posible . Le deseo al Sr Carlos q siga así con esa actitud excelente More

I appreciate the Great customer service and convenience. I highly recommend Vera Cadillac. I will service my car there again. I highly recommend Vera Cadillac. I will service my car there again. More