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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,462 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,462 reviews

January 15, 2025

Great service dept very knowledgeable service advisor Gio Rubio with great team work and great athmosfere. More

by PARTS009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2025 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear that Gio and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

January 15, 2025

I’m still getting a notice on the dash saying I need to complete my recall More

by CLAUDINEWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
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Jan 15, 2025 -

Vera Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Leo Pena Service Manager

January 15, 2025

Gus Guerra service was beyond great! Came in looking for a Cadillac V supercharger and that’s exactly what I left with all due to Vera Cadillac Pembroke Pines! Car is amazing and will de More

by Jason Gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Vera Cadillac responded

Jason, It's great to hear that Gus and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager

January 14, 2025

My purchase of the Cadillac Lyric was the greatest experience ever. The sales rep Mario Padron was very professional and treated me very well. He showed me all my options and we received a very goo More

by vmcuervo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario F Padron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Vera Cadillac responded

Here at Vera Cadillac, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Mario, and it was a pleasure having you at the dealership. We appreciate your review! Experience The Vera Difference Jorge Morales General Sales Manager

January 14, 2025

Wonderful experience at Vera Cadillac! Shawn and team were extremely helpful and made our car buying experience fast and easy! We will definitely be going back again! More

by vanessa.lorell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Muciek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Vera Cadillac responded

Vanessa, Thank you so much for your wonderful review! We are thrilled that Shawn had the opportunity to provide you with great service. We thank you for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager

January 14, 2025

After leaving my earlier not so great review I would like to rescind it .. upon leaving the review I was almost immediately contacted by Gus Rodriquez the Gm of the dealer and professionally handled The More

by Iluvcarz40
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2025 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

January 14, 2025

It took 2 months to do a 3-4 week job. when I received the car back it was not close to being completed. The right side guide bracket was never changed so bumper was not lined up…there wa More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan farinas
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Jan 15, 2025 -

Vera Cadillac responded

Thank you for providing this feedback, Scott, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Gustavo Rodriguez Service Director

January 13, 2025

Best dealer in south Florida every one very pleasant pick up and deliver service outstanding thank you More

by BRYANPETROLEUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service deportment
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Jan 13, 2025 -

Vera Cadillac responded

Bryan, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

January 13, 2025

You can purchase a new car at any dealership! But you can’t get the great experience from Gus Guerra anywhere then at Vera #1! Alex Tank More

by Leaksolutions
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Vera Cadillac responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Gus. We truly appreciate your feedback. Experience The Vera Difference Jorge Morales General Sales Manager

January 12, 2025

Dealership is clean and everyone is helpful and accommodating. I’ve never had a bad experience at this dealership. More

by Acapo10684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin, Christopher
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Jan 13, 2025 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Edwin and Christopher met your expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

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