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Ventura Toyota - Service Center

Ventura, CA

4.3
98 Reviews

98 Reviews of Ventura Toyota - Service Center

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December 03, 2021

Since i bought my truck here , ivan has been helping with truck maintenance hes very polite and patient with me ! More

by Tacomahybrid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Garcia
Dec 14, 2021 -

Ventura Toyota responded

Thank you for servicing your Toyota with us. Great job Ivan!

November 12, 2021

All I got to say the short time I was at Ventura Toyota, Victor Zavala was an amazing Parts Manager . . . More

by Jose Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcelino Reveles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margaret Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Zavala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isreal Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Ventura Toyota responded

Hi Jose, We are happy that we could provide you and excellent experience in our service and parts center. Great job everyone. Best regards, Ventura Toyota Mgmt Team True. Fair. Easy.

September 21, 2021

I have one of the best if not the best Service Advisor who make sure my vehicle is service properly and safe for me to drive and provides updates when taking longer than expected. In Sales Dept. Mr. Luis More

by coachpa
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Ventura Toyota responded

Hi CoachPa, Thank you for sharing your service experience with everyone. Keep up the good work Scott and Luis. Best regards, Ventura Toyota Mgmt Team True. Fair. Easy.

October 15, 2020

Overall, poor service. The service agent could have done better by verifying and following-up if service completed. Expect no other customer will have to experience this bad quality service! More

by Ndenina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Shaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Ventura Toyota responded

Hello Ndenina, Please accept our apologies for falling short of your servicing expectations. We work diligently to provide top notch customer service and will definitely use your review to work harder to achieve our goal. Thank you, Richard Newman Service & Parts Director rnewman@venturatoyota.com

September 14, 2020

Marcelino consistently provides excellent service, he is extremely knowledgeable and helpful. He goes the extra mile and always attentive to customer needs and desires. We really appreciate his service. More

by eacortez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelino Reveles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Ventura Toyota responded

Thank you for allowing us to service your vehicle. We appreciate your business. Great job Marcelino!!

October 11, 2019

Always friendly, efficient & quick I've been coming to Ventura Toyota and Kevin as long as I can remember. He has always been friendly, helpful and efficient in taking care of all my ne More

by gordon9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hurlic
May 10, 2019

Very helpful I had problems with my 2019 Tacoma and Jen was always quick to get my truck fixed and getting me a rental. Always helpful with a smile on her face and More

by jkoosh65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2019 -

Ventura Toyota responded

Hi J, We are glad we were able to help you get your truck back on the road. Our service team is dedicated to taking care of our customers and go to great lengths to make it happen. Great job Jennifer and Richard. Respectfully, Ventura Toyota Team

April 29, 2019

Excellent Service experience I have been coming to Ventura Toyota for years now and had my 4Runner and my (now) Sequoia for Maintenance service, my go to dude is Carlo Mata who al More

by SEQUOIAMOMMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlo Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2019

Excellent staffs Scott Robles is a funny guy and very knowledgeable about Toyota cars. He is an easy going guy and very easy to talk to and he keep you update on your More

by Goblin1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Rail, Simon Cornejo, Henry Herrera, Rafael Ruiz, Jesse Albor, Angelica Carrasco
February 02, 2019

Great Service! Above and beyond my expectations I was on vacation and had trouble with my radiator, so I dropped by Ventura Toyota to get help. I met with Carlo in the service department, who was ex More

by JFracch34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlo Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.