96 Reviews of Ventura Toyota - Service Center
I’ve been bringing my 4Runner for service here for a few years without any complaints. years without any complaints. More
Carlo Mata and crew at Ventura Toyota are awesome! They fixed my 2001 Toyota 4-Runner after many months of me taking it to several other Toyota dealers and outside mechanics regarding the check engine They fixed my 2001 Toyota 4-Runner after many months of me taking it to several other Toyota dealers and outside mechanics regarding the check engine lights which nobody could find the root of the problem. Carlo and team finally found and resolved the issue, and pretty quickly I might add, which allowed it to pass smog so I was able to register it in time for my tags. I highly recommend Carlo and Ventura Toyota - thank you so much! More
We own 3 Priis and one of them needed a new headlight. Carlo took great care of us. He's why we always use Ventura Toyota to service our cars, excellent example of great customer service! Carlo took great care of us. He's why we always use Ventura Toyota to service our cars, excellent example of great customer service! More
I have never been treated with as much courtesy by any agency, as I have by Ventura Toyota. agency, as I have by Ventura Toyota. More
Great service and reasonably quick with appointment. A couple other issues were found and resolved. My truck keeps going with Ventura Toyota service! A couple other issues were found and resolved. My truck keeps going with Ventura Toyota service! More
Excellent service of our Toyotas. From greeting to service and payment we have bern treated well each time. From greeting to service and payment we have bern treated well each time. More
I took my 2019 Rav4 to Ventura Toyota for all oil changes since it was new. These free services were included in my lease agreement. We love the car so we purchased it when the 3 year lease was up. As an old since it was new. These free services were included in my lease agreement. We love the car so we purchased it when the 3 year lease was up. As an old mechanic and retired mechanical engineer I decide to do the next oil change myself. I was very disappointed to find there was no compression sealing washer on the oil drain plug. This may not seem like a big thing to the uninformed, after all the drain plug wasn't leaking. But the uninformed would be wrong. Fundamental to ANY professional oil change the washer is ALWAYS replaced, ALWAYS. Installing the plug without a sealing washer will create scratches/grooves in the aluminum alloy oil pan as the oil plug is tightened against it. This will ultimately result in a leak that can't even be rectified by installing a new sealing washer. A simple thing BUT it MUST be done. (I had to select employees in order for this review to be accepted. I don't know who was responsible so I selected the first names on the list. I apologize to them) More
I have been servicing my Toyotas for well over nine years at Ventura Toyota, but specifically with Jennifer Lange. She is the most caring, helpful and knowledgeable representative one can wish for. On severa at Ventura Toyota, but specifically with Jennifer Lange. She is the most caring, helpful and knowledgeable representative one can wish for. On several occasions i was provided with a loaner, shuttle or Uber, as of late. I will continue servicing my new Toyota Prius at Ventura Toyota. More
We have 3 Prii (Prius's) and have always taken them to Ventura Toyota for service over the years. Service has always been great but what keeps us coming back is Carlo, our Service Advisor. He's always pr Ventura Toyota for service over the years. Service has always been great but what keeps us coming back is Carlo, our Service Advisor. He's always provided outstanding customer service and is great to work with. A great example to others! More
I rated Carlo and Service Department 5 star because service was speedy and personable at the same time. Carlo worked to get every repair done right. This is the only place I would go for service and re service was speedy and personable at the same time. Carlo worked to get every repair done right. This is the only place I would go for service and repair. Their way of tending to customers is consistently great. More