Ventura Toyota

A great visit Manuel was very helpful and worked with us to make us happy. He did a great job of ensuring that we got the best deal! Manuel was very helpful and worked with us to make us happy. He did a great job of ensuring that we got the best deal! More

2014 Toyota Tacoma Double Cab I purchased a new 2014 Toyota Tacoma Double Cab from Ventura Toyota. My salesman was Brian and he was outstanding, very helpful and extremely helpful. I purchased a new 2014 Toyota Tacoma Double Cab from Ventura Toyota. My salesman was Brian and he was outstanding, very helpful and extremely helpful. I was in and out of the dealership in less than 2 hours. More

I came into the Ventura Toyota Dealership today to service my Toyota Rav4 and while there I stopped in to say hi to Luis Martinez. Luis has assisted me in the leasing of 6 cars over several years and service my Toyota Rav4 and while there I stopped in to say hi to Luis Martinez. Luis has assisted me in the leasing of 6 cars over several years and I have had the privilege of getting to know him during those times. He relates in such a clear and honest manner - I truly value him as a person and I trust his skills/knowledge about cars, purchases, leases, etc. When I asked Luis if there was any way of lowering my payments on the 2 Rav4's that I leased over a year ago, he began to pick my brain as to my needs (the why's and wherefore's) - and then walked away. He came back with news of 2 2014 Camry's my wife and I could lease that would in fact lower my payments. Then he began to get creative with financing toward that goal. Along with his General Manager, Steve M and Financial Manager, Marion Swain, Luis teamed collected his team to create a package that could work, that would put my wife and I into those 2 Camry's within just a few hours. I trust Luis - he is ethical and honest with me - always has been. After sharing all the pros and cons with him, I followed his lead and now find myself very happy with the choice. There are few businessmen, people for that matter, with the integrity I feel he holds. I just thought it would be good to share this positive and friendly experience. Thanks Luis - our son will be back to see you soon. P.S. Before we left Luis took the time to set up our bluetooth for our phones, our radio stations, Pandora, Address Books, gave instruction, had our specialty plates transferred... More

Brian(sales) and Lee(finance) were amazing, highly reccomend to anyonelooking to buy. No pushy, uncomfortable sales pitches just honest answers and hard work. Cannot thank them and the team enough, th reccomend to anyonelooking to buy. No pushy, uncomfortable sales pitches just honest answers and hard work. Cannot thank them and the team enough, they provided the kind ofexperience you want when you buy a new car, not at all what we as consumers fear! Model your sales/finance teams off these guys - they were beyond exceptional. More

"Our salesman was James Serrano. I was referred to him by Scott Robles. Scott and I have a history going way back to 1989. I had a 1989 Toyota Camry that I purchased from Toyota Of Corona. I have live him by Scott Robles. Scott and I have a history going way back to 1989. I had a 1989 Toyota Camry that I purchased from Toyota Of Corona. I have lived in Oxnard all my life and so I ended up having it serviced at Oxnard. Scott was my super go to guy for all my service needs and so when I wanted a Prius I was able to contact Scott and he recommended I work with James. James was wonderful...he is very knowledgeable and was very patient with all my questions about the hybrid (which I didn't know much). He synced my phone and that was very important to me !! He offered and I accepted a water (very nice) while watching the mandatory video. He understood my concerns, and was very assuring that the car met my needs and if I ever had any doubts or questions, either he or Scott would take care care of both my car and me . Awesome representation of Toyota!" Sincerely, Jill Robertson More

I received a letter from Steve Mares wanting to purchase my 2010 Tacoma as a trade in for a new Toyota. I was in the area on a Monday about 10:00 and happened by and there were a number of people standing my 2010 Tacoma as a trade in for a new Toyota. I was in the area on a Monday about 10:00 and happened by and there were a number of people standing around in the parking lot as I parked and proceeded to walk into the main sales office. I was approached by one of the young men, I believe his name was Bryan . I told him I wanted to see Steve Mares and he took me in to the building and asked me to wait. He went over to a Steve who was pushing papers around at a desk and Bryan came back and told me Steve was to busy to talk to me (I guess those papers were burning a hole in his desk), he could have stopped for a minute and told me himself was busy and Brian would help me (and I would have been OK with that as I just walked in). Anyway we walked right by him on our way out to the lot and he ignored me which I guess it was to much trouble to say hello. Anyway I went with Brian to look at the Tacoma's and it was apparent Brian did not know what stock they had, I wanted a specific model, he said they had more in the back so we walked back to find out all he could show me were fleet sales trucks which were not available. We went back to the showroom and I was again handed off, this time to Manuel Cosio, I told Manuel what I was looking for and he asked to see my Tacoma, he took the vin number and my contact info said he would run the numbers to identify what he could offer on a trade in and he or Bryan would call me soon. Well the rest of Monday and Tuesday went by and no call so I called Manuel ( their automated phone system is a pain) finally got through to a person was told he would be in the office in an hour or so and I left a message. Well there was no call all Wednesday. I now remember why I bought my 2010 at another dealer,I had gone to the Ventura dealer to start looking last time and the experience left a lot to be desired and nothing has changed. So I went to the dealer where I bought the Tacoma last time and with in an hour or so I had purchased a new Tacoma at the price I wanted. Bryan and Manuel seemed nice and at least at first they seemed like they wanted to help but I guess the attitude of the management rolls down to the people in the trenches. Because of their inability to operate in a business like manner they lost two sales. More

I am very please to share our experience in Toyota. These 3 employees stand out, because of their proffesionalism. Especially Antonio, he helped us a lot. His very helpful and he really knows what his doing. 3 employees stand out, because of their proffesionalism. Especially Antonio, he helped us a lot. His very helpful and he really knows what his doing. Thumbs up for this person. More

I have consistently experienced nothing but the highest level of professionalism, integrity and customer service from SERVICE ADVISOR, SCOTT ROBLES, representing Ventura Toyota. My 2000 Tacoma Pre-Runner P level of professionalism, integrity and customer service from SERVICE ADVISOR, SCOTT ROBLES, representing Ventura Toyota. My 2000 Tacoma Pre-Runner PU recently turned 14 years old and has 262,000 well driven miles. The vehicle still runs like new (mainly due to the ongoing care of the vehicle by Toyota). Robles will take the time to listen to the customers concerns/needs promptly calling back within the day to advise the status and recommended service, if needed. This is a rare dealership that doesn't encourage you to commit to service and unnecessary expense if not needed. Robles and everyone at Ventura Toyota are "low pressure" and pleasant to do business with. I will continue to consult Scott Robles and Ventura Toyota for all of my service needs. When it is time to consider the purchase of a new vehicle, Ventura Toyota will be my first stop! More