Back

Varsity Lincoln

Novi, MI

4.9
422 Reviews

48251 Grand River Ave

Novi, MI

48376

Directions

By Type

Showing 422 reviews

July 23, 2024

We went to test drive and ended up buying a car! Our team of Lana Balytska in the CPO department and Linda Byrnes who helped coordinate appointements, curated vehicles based on my specifications, a More

by julie in Novi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lana Balytska, Linda Byrnes
Jul 23, 2024 -

Varsity Lincoln responded

Julie, Congratulations on your new vehicle! It's great to know that our team provided wonderful and responsive service. Stellar service is what we strive for, and we're glad we could deliver. Thank you for your business and we look forward to serving you again!

July 22, 2024

Just purchased Second used vehicle. Sam Jamoua is my sales person for both. I could not ask for a better person to help me. He cares about me as a customer. I felt comfortable in knowin More

by Linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Jamoua
Jul 22, 2024 -

Varsity Lincoln responded

Linda, Thank you so much for your wonderful feedback! We’re excited to hear about your positive experiences with Sam. Your trust in Sam and Varsity Lincoln means a lot to us. We look forward to assisting you again when you're ready for your next vehicle. Thank you for your business!

June 28, 2024

Brandon and his team know vehicles. And, he knows how to sort through the chaos get the "job" done on a timely manner. Great communicator and friendly manner are awesome attributes. Tr More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sobiesiak
Jul 01, 2024 -

Varsity Lincoln responded

Thank you, Ken, for your wonderful feedback! We're thrilled to hear that Brandon and our team provided you with excellent service and effective communication. Your satisfaction is our priority, and we appreciate your recognition of our team's efforts. Thanks again for your support!

June 18, 2024

I have been with varsity Lincoln for 6 years now. Rich in sales and Pat and Brandon in service go above and beyond every time I’ve dealt with them. I would recommend them to anyone. Their professiona More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich, Pat, Brandon, and all support staff
Jun 18, 2024 -

Varsity Lincoln responded

Thank you so much for your kind words and for being a loyal customer for the past 6 years! We're thrilled to hear that Rich, Pat, and Brandon have consistently provided you with exceptional service. Your recommendation means a lot to us, and we truly appreciate your recognition of our team's professionalism and compassion.

June 16, 2024

We had the most wonderful experience @ Varsity Lincoln in Novi Mi. After 29 years, our old car finally died! We met Sam, who assisted us in the purchase of a previously owned Escape. It was past the end o More

by f768779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri for repairs Sam for used Escape
Jun 17, 2024 -

Varsity Lincoln responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that Sam, Terri, and the entire Varsity Lincoln team could assist you so well during your car purchase and service visits. It’s always our goal to provide exceptional service, and we’re delighted to have met your expectations. Thank you for choosing us!

June 14, 2024

Amazing service. Sam and Mike were very helpful and knowledgeable. I would recommend getting in touch with Varsity Lincoln. We drove 2 hours to Varsity Lincoln and we More

by Channi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam
Jun 14, 2024 -

Varsity Lincoln responded

Channi, Thank you for your wonderful feedback! We’re thrilled to hear that you had an amazing experience with our team. It's great to know that your two-hour drive to Varsity Lincoln was worth it and that you're happy with your decision. Thank you for the recommendation. We look forward to serving you again in the future!

May 31, 2024

Kudos to Joe Perinelo in service. Helping me with my 2019 mkz hybrid. Also a shout out to drivers bob and jack for their getting me home and back. All three employees ,great personali More

by Pgatour.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe,Dave,jack,bob
May 31, 2024 -

Varsity Lincoln responded

Thank you so much Paul, for your kind words! We're delighted to hear about your positive experiences with all three of our staff and we are looking forward to getting you back on the road soon!

May 28, 2024

It was great experience working with Nick and Lisa at the Lincoln Varsity Novi. They were very professional and helped us with all our questions and the process of buying the car was very smooth. More

by swapna.martial
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick and Lisa
May 28, 2024 -

Varsity Lincoln responded

We are delighted to hear that working with Nick and Lisa was great and that they provided professional assistance, answered all your questions, and ensured a smooth car-buying process. We strive to make every customer’s experience exceptional, and it's wonderful to know we succeeded. Thank you so much!

May 24, 2024

We had a great experience buying our second car with Varsity Lincoln in Novi. We will continue to purchase our vehicles here. Our sales specialist, Sam is great! Everything from sales, finance, to servi More

by Forstacks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Jamoua, Stephen Elzein, Jere Law
May 24, 2024 -

Varsity Lincoln responded

Thank you for coming back and purchasing your second car with us! It's wonderful to know that Sam and the rest of our team provided you with top-notch service across the board. Your satisfaction is our top priority, and we look forward to continuing to serve you in the future.

May 23, 2024

We have been dealing with Varsity Lincoln for probably 30 years. Their service department is the best! More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sobiesiak
May 23, 2024 -

Varsity Lincoln responded

Hi Susan! Thank you so much for your incredible loyalty over the past 30 years! Your trust and continued support mean the world to us. Thank you again for being such a valued customer. We look forward to serving you for many more years to come.

...
5
...