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Varsity Lincoln

Novi, MI

4.9
426 Reviews

48251 Grand River Ave

Novi, MI

48376

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Showing 426 reviews

August 09, 2024

Exceptional experience—Nick was a thoughtful, knowledgeable salesman. After test driving the Nautilus, I was very impressed with the aesthetic, the quiet interior, the peppy turbo charged engine More

by janflynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Zoccola
Aug 12, 2024 -

Varsity Lincoln responded

Hi Jan, Thank you so much for sharing your exceptional experience! We're thrilled to hear that Nick provided thoughtful and knowledgeable service. We strive to offer quality in every aspect, and we're glad that came through during your test drive. If you have any more questions or need further assistance, please don't hesitate to reach out!

August 01, 2024

Denise Baiardi was so helpful and quick in getting me into my new Corsair. She found me a really good demo deal and although I downsized a little from the Nautilus the vehicle is wonderful and feels like More

by MB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Baiardi
Aug 01, 2024 -

Varsity Lincoln responded

Hi Marie! Thank you so much for the wonderful feedback. Denise will be delighted to read the kind words you left about her service. It has been our pleasure to serve you and we hope you will come back and see us again.

July 30, 2024

Brice and team were amazing. He helped upgrade my navigation system promptly. Great technician. I give him the highest points More

by Elmoreno62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice and team
Jul 31, 2024 -

Varsity Lincoln responded

Thank you so much for your kind words! We strive to provide the best service possible, and it's wonderful to know that Brice's expertise and dedication made a positive impact on your experience. Your highest points mean a lot to us!

July 29, 2024

Denise Baiardi was fantastic. Shew knew exactly how to customize the experience to my preferences. She is knowledgeable and got straight to the point, which I appreciate. As someo More

by Larry Moore was great
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Baiardi
Jul 30, 2024 -

Varsity Lincoln responded

Thank you for your wonderful feedback! We're thrilled to hear that Denise provided a fantastic and customized experience for you. It's great to know that her knowledge and direct approach were appreciated. Your high praise means a lot to us, and we'll be sure to share your kind words with Denise. If there's anything else we can do for you, please don't hesitate to reach out!

July 23, 2024

We went to test drive and ended up buying a car! Our team of Lana Balytska in the CPO department and Linda Byrnes who helped coordinate appointements, curated vehicles based on my specifications, a More

by julie in Novi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lana Balytska, Linda Byrnes
Jul 23, 2024 -

Varsity Lincoln responded

Julie, Congratulations on your new vehicle! It's great to know that our team provided wonderful and responsive service. Stellar service is what we strive for, and we're glad we could deliver. Thank you for your business and we look forward to serving you again!

July 22, 2024

Just purchased Second used vehicle. Sam Jamoua is my sales person for both. I could not ask for a better person to help me. He cares about me as a customer. I felt comfortable in knowin More

by Linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Jamoua
Jul 22, 2024 -

Varsity Lincoln responded

Linda, Thank you so much for your wonderful feedback! We’re excited to hear about your positive experiences with Sam. Your trust in Sam and Varsity Lincoln means a lot to us. We look forward to assisting you again when you're ready for your next vehicle. Thank you for your business!

June 28, 2024

Brandon and his team know vehicles. And, he knows how to sort through the chaos get the "job" done on a timely manner. Great communicator and friendly manner are awesome attributes. Tr More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sobiesiak
Jul 01, 2024 -

Varsity Lincoln responded

Thank you, Ken, for your wonderful feedback! We're thrilled to hear that Brandon and our team provided you with excellent service and effective communication. Your satisfaction is our priority, and we appreciate your recognition of our team's efforts. Thanks again for your support!

June 18, 2024

I have been with varsity Lincoln for 6 years now. Rich in sales and Pat and Brandon in service go above and beyond every time I’ve dealt with them. I would recommend them to anyone. Their professiona More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich, Pat, Brandon, and all support staff
Jun 18, 2024 -

Varsity Lincoln responded

Thank you so much for your kind words and for being a loyal customer for the past 6 years! We're thrilled to hear that Rich, Pat, and Brandon have consistently provided you with exceptional service. Your recommendation means a lot to us, and we truly appreciate your recognition of our team's professionalism and compassion.

June 16, 2024

We had the most wonderful experience @ Varsity Lincoln in Novi Mi. After 29 years, our old car finally died! We met Sam, who assisted us in the purchase of a previously owned Escape. It was past the end o More

by f768779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri for repairs Sam for used Escape
Jun 17, 2024 -

Varsity Lincoln responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that Sam, Terri, and the entire Varsity Lincoln team could assist you so well during your car purchase and service visits. It’s always our goal to provide exceptional service, and we’re delighted to have met your expectations. Thank you for choosing us!

June 14, 2024

Amazing service. Sam and Mike were very helpful and knowledgeable. I would recommend getting in touch with Varsity Lincoln. We drove 2 hours to Varsity Lincoln and we More

by Channi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam
Jun 14, 2024 -

Varsity Lincoln responded

Channi, Thank you for your wonderful feedback! We’re thrilled to hear that you had an amazing experience with our team. It's great to know that your two-hour drive to Varsity Lincoln was worth it and that you're happy with your decision. Thank you for the recommendation. We look forward to serving you again in the future!

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