Varsity Lincoln

Quick Lane Service My daughter & I both lease vehicles from Varsity Lincoln. The entire service staff is accommodating, pleasant and easy to work with. Jen introduced My daughter & I both lease vehicles from Varsity Lincoln. The entire service staff is accommodating, pleasant and easy to work with. Jen introduced herself to me & kept me updated on the service of my car. More

Quick Lane Experience I purchased my 2014 MKS from Varsity and have used the Quick Lane Service 3 times in the last 18 months. The service technicians that were assigned t I purchased my 2014 MKS from Varsity and have used the Quick Lane Service 3 times in the last 18 months. The service technicians that were assigned to me were all courteous, professional and helpful. The amount of time that the service took was very accurate with respect to the technicians "promised" time which is very unique in today's auto shop climate. Sincerely, H. Freeman More

Fantastic customer Serivces I have purchased my last two vehicles at this dealership, and have been impressed with the professionalism and friendliness of the entire staff. Mo I have purchased my last two vehicles at this dealership, and have been impressed with the professionalism and friendliness of the entire staff. Most importantly, the services department (including Quick-Lane) has been great to work with, as they truly work to make the experience as easy quick as possible. More

Great Service and Delivered Ahead of Schedule Varsity Lincoln always does a great job with service. I recently had some recall work performed on my F150 and the team delivered the car almost 3 ho Varsity Lincoln always does a great job with service. I recently had some recall work performed on my F150 and the team delivered the car almost 3 hours ahead of when they said it would be ready. They also gave it a great wash! More

Covered all the bases, effortless and friendly. My last 3 Lincoln's were purchased from a different dealership; one that I thought provided good service. I looked into Varsity Lincoln, began workin My last 3 Lincoln's were purchased from a different dealership; one that I thought provided good service. I looked into Varsity Lincoln, began working with Karen S. From our first phone conversation, Karen proved to be knowledgeable, personable, compassionate to my needs/desires for a new car. Then I visited Varsity Lincoln's gorgeous showroom...plenty of cars of all makes/models, friendly staff, ready to address your questions or needs, beautiful and comfortable accommodations for customers to spend time in while having vehicles serviced. Karen's expertise and personable nature assured me that I could and would experience so much more in a dealership relationship. THANK YOU, Karen S. and Varsity Lincoln. More

Best dealership I have ever been to. Lincoln MKZ These guys are the absolute best when it comes to buying and servicing your vehicle. 5 star service and they really do their best to help you out. I j These guys are the absolute best when it comes to buying and servicing your vehicle. 5 star service and they really do their best to help you out. I just purchased a Lincoln MKZ and they went above and beyond to find me a car that I liked, and to get me the best price. They were extremely accommodating and every one of their staff members was always ready to help me with my questions. I absolutely love the car, and this will be dealing with them from now on. I would recommend them to everyone. Overall just a really great experience. More

I really was impressed with this deakership When I leased my new lincoln after moving this was the only dealership who gave me a great deal and when I went here for my first oil change and exper When I leased my new lincoln after moving this was the only dealership who gave me a great deal and when I went here for my first oil change and experienced 2 problems with women the men ahead of the service dept , Rick Castanos,Marc Checcobelli, Pat, and salesman Kevin McCarthy turned it around to become a better experience. I will always lease and service my vehicle here. More

New MKC Just picked up our new MKC from Denise. B. at Varsity Lincoln in Novi. Great seamless experience turning in our Ford Escape at end of lease. Denise sp Just picked up our new MKC from Denise. B. at Varsity Lincoln in Novi. Great seamless experience turning in our Ford Escape at end of lease. Denise spent just the right amount of time reviewing the many features. Looking forward to forming a long relationship with my new local Lincoln dealer. More

Purchase of new vehicle with 13 year old trade-in. I have not purchased a new vehicle since 2004.New vehicle purchase was a very rewarding venture.,Denise went over and above to complete sale. I have not purchased a new vehicle since 2004.New vehicle purchase was a very rewarding venture.,Denise went over and above to complete sale. More

Above and Beyond I had my Lincoln MKC into Varsity Lincoln for a minor issue the day before Thanksgiving. I inadvertently left my key fob there and didn't discover it I had my Lincoln MKC into Varsity Lincoln for a minor issue the day before Thanksgiving. I inadvertently left my key fob there and didn't discover it missing until the next day. On Friday I called QuickLane Advisor Terrilynn Legal to inquire about my lost fob. Even though it was her day off she contacted her manager Mark Checcobelli. Mark called me on Monday to apologize for not getting back to me over the hectic post-holiday weekend, but assured me the search for my missing fob was on. He soon called back to say they had located the fob and he would have a shuttle driver deliver it to my home. I had my fob within the hour. Both Terrilynn and Mark exhibited a commitment to customer satisfaction that goes above and beyond the call of duty, and this review is their thanks. I would highly recommend Varsity Lincoln to anyone interested in exceptional quality and unmatched service. More