Varsity Lincoln
Novi, MI
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Hand down best dealership around! Everyone who works there is so genuine and kind and really make you feel like family. Jere worked with us on our most recent car. He was wonderful to Everyone who works there is so genuine and kind and really make you feel like family. Jere worked with us on our most recent car. He was wonderful to work with and makes you feel very comfortable through the whole process. you can tell he truly loves what he does. Very grateful to have found Varsity. More
Excellent customer service. Rachel was great and as always had me in and out quickly. I missed my oil change appointment and they squeezed me in. Only place I have ever taken Rachel was great and as always had me in and out quickly. I missed my oil change appointment and they squeezed me in. Only place I have ever taken my mustang. Clean and attentive to my needs. More
An almost perfect experience. We could not be happier with our used sales rep (Lana) and the General Manager, Jere Law. I have been in sales over 40 years and know true professi We could not be happier with our used sales rep (Lana) and the General Manager, Jere Law. I have been in sales over 40 years and know true professionals when I see them. More
The Service Department did an excellent job with my recent repair. Brandon Sobiesiak led the way by keeping me informed and getting the car serviced. Everything went as explained, including the rental recent repair. Brandon Sobiesiak led the way by keeping me informed and getting the car serviced. Everything went as explained, including the rental car from Enterprise. Brandon did the coordinating and worked with Enterprise. I was extremely happy with their personnel and car that was assigned to me. It is good to know that you have quality people at Varsity Lincoln to help you maintain your car. More
Have bought many vehicles from Varsity over the years. Always a great experience. Salesperson Nick Zaccola does an outstanding job explaining vehicles, options and service. Always a great experience. Salesperson Nick Zaccola does an outstanding job explaining vehicles, options and service. More
I bought my first car through Varsity Lincoln! !! I did a lot of research before deciding to purchase my first car as an adult. From the moment I walked into Varsity, I was treated with the upmo !! I did a lot of research before deciding to purchase my first car as an adult. From the moment I walked into Varsity, I was treated with the upmost respect by everyone who greeted me, all of the staff are very friendly and helpful. I worked with Jere Law on the purchase of my car, not only did he listen to what my needs were, he helped choose the car for me as well. He paid attention to every little detail and helped me through the whole process. He made me feel very safe and comfortable as a young adult buying my first car, which can be scary!! Jere is so kind and young-hearted, his kind words will stick with me forever! I will never buy a car from anywhere else and neither will the rest of my family! They are a perfect example of a business that truly values its customers. Thank you to everyone at Varsity for making my experience the best it could be. More
We enjoyed every aspect of the buying process. We purchased and leased a car and traded one in. The dealer ship was prompt with any request we made . To us the idea is that they cared. We had us We purchased and leased a car and traded one in. The dealer ship was prompt with any request we made . To us the idea is that they cared. We had used another dealership but found that the representive had retired. So we tried VARSITY. As a cliché Varsity 'WENT THE EXTRA MILE.' I really respect Jere Law the general manager and Karen Sabatoni our representative. Just an extra note we had trouble programming our garage door opener, I called Karen and before I knew it she had someone out to our house and set it up for us. That's going above and beyond the call of duty. How lucky we are to have purchased a vehicle through this dealership. I am a person who does not like to wait around .Their team knew the answer . Thank you!! More
My wife and I have never received a customer service experience like we have a Varsity Lincoln. From the initial contact over the internet, getting all of the information that I needed, before driving 8 experience like we have a Varsity Lincoln. From the initial contact over the internet, getting all of the information that I needed, before driving 80 miles to see the vehicle. My Sales Specialist, Sam Jamoua was very knowledgeable and friendly. He provided the best experience possible. We also met the General Manager, Jere Law who made sure that our visit was going great. Finally the Business Manager, Stephen Elzein who made sure we knew the ins and outs of our new vehicle and warranty. They all made sure purchasing my Lincoln MKZ was a great experience. We are honored to be part of the Varsity Lincoln family. More