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Varsity Lincoln

Novi, MI

4.9
422 Reviews

48251 Grand River Ave

Novi, MI

48376

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Showing 422 reviews

August 14, 2023

All Varsity personnel are professional, friendly, helpful, and always do good work on my cars. More

by eecabadasme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
Aug 14, 2023 -

Varsity Lincoln responded

Thank you so much for the compliments! We are thrilled that you enjoyed the Varsity experience. We can't wait to have you back again!

Aug 14, 2023 -

eecabadasme responded

👍👍👍👍😎

August 11, 2023

Everyone was prompt, polite, thorough. Jere Law made sure I was 100% satisfied ... and I was. Thank you! More

by abunaalex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jere Law
Aug 14, 2023 -

Varsity Lincoln responded

We take customer satisfaction very seriously, and it's always heartening to see that our efforts have paid off. Your review will undoubtedly encourage others to trust in our brand and services! Thank you!!

August 02, 2023

Wow this dealership offered the BEST customer service throughout!!! Every expectation was met with excellence and care. The General Manager, Jere L and Salesperson, Terrilynn G made certain that I was 1 More

by herjourneymyjourney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrilyn and Jere
Aug 02, 2023 -

Varsity Lincoln responded

Our team at Varsity strives to provide the best service possible to every customer, and we're thrilled that we succeeded in making your car-buying journey a delightful one. Your satisfaction and happiness are our utmost priorities, and it means the world to us that we were able to meet your expectations!

August 02, 2023

I was having issues with a tire , on my way home from work. I stopped into the dealership to have it looked at. Brandon, my service consultant, got my car in quickly. I needed a new tire, that was covere More

by Forstacks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 03, 2023 -

Varsity Lincoln responded

We always enjoy hearing what our customers have to say. We’re glad we could be of service! Please see us again if there is anything else you need!

July 29, 2023

I’ve been buying my vehicles from the Varsity Lincoln team for 15+years, the buying and service experience is outstanding. There is a reason they are the #1 dealer in sales and service, large inventory t More

by Joe Anderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jere Law, Judd Stevens
Jul 31, 2023 -

Varsity Lincoln responded

Dear Joe, thank you so much for the kind words and your loyalty to us! We appreciate you being our customer for so many years and we look forward to serving you again!

July 29, 2023

High praise for the team at Varsity Lincoln Novi, MI. Starting with Linda Byrnes who searched for a one to two year old Escape throughout the vast Varsity inventory for 3 weeks to find one to my specific More

by nrlapoint
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Jamoua who without request supplied a Carfax and made sure an outstanding recall was performed.
Jul 31, 2023 -

Varsity Lincoln responded

We always enjoy hearing what our customers have to say! We’re glad we could be of service and appreciate the kind words! If there is anything else you need, please let us know.

July 25, 2023

I was very pleased with the manner I was treated when I brought my wife’s car in for an oil change. The agents were very attentive and very helpful and getting my oil change.. I appreciate what you do at t More

by embuatti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t get name of the service agent.
Jul 26, 2023 -

Varsity Lincoln responded

Thank you for sharing your experience and for your business! We appreciate you, being our customer!

July 20, 2023

Joe Perinelo was attentive, accommodating, and kept me well informed while my vehicle was being serviced. Appreciate the great work! More

by Gator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Perinelo
Jul 20, 2023 -

Varsity Lincoln responded

We appreciate you, Gator! Thanks for highlighting Joe, who helped make this such a great experience. Please don't hesitate to reach out to us if there's anything more we can do!

July 01, 2023

Hands down the best sales experience. Cannot thank Sam, Stephen and Jere for their time, knowledge, and phenomenal customer service enough. Varsity Lincoln is worth your time and investme More

by rondeau_family
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Stephen, and Jere
Jul 05, 2023 -

Varsity Lincoln responded

Thank you, Rondeau Family, for the kind words and the 5-star review! We are thrilled you had a great experience with our team! If there is anything else we can do for you, please let us know.

June 30, 2023

Denise Baiardi is an exceptional partner in the exploration of what's right for me as a buyer. Her knowledge of the vehicles, options, and incentives is incredible. She listens intently for the nua More

by cjl.kci
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Denise Baiardi
Jul 05, 2023 -

Varsity Lincoln responded

We appreciate the kind words and for sharing your experience you had with Denise! Thank you so much for shopping with us! Enjoy your new vehicle!

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