Varsity Lincoln
Novi, MI
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Wow this dealership offered the BEST customer service throughout!!! Every expectation was met with excellence and care. The General Manager, Jere L and Salesperson, Terrilynn G made certain that I was 1 throughout!!! Every expectation was met with excellence and care. The General Manager, Jere L and Salesperson, Terrilynn G made certain that I was 100% satisfied with my selection. Thank you so much guys for welcoming me into the Lincoln family you’re simply the best! More
I was having issues with a tire , on my way home from work. I stopped into the dealership to have it looked at. Brandon, my service consultant, got my car in quickly. I needed a new tire, that was covere work. I stopped into the dealership to have it looked at. Brandon, my service consultant, got my car in quickly. I needed a new tire, that was covered by the tire insurance I got when I purchased the car. In a little over an hour, I was driving home with my new tire. Not bad, considering I had no appointment. More
I’ve been buying my vehicles from the Varsity Lincoln team for 15+years, the buying and service experience is outstanding. There is a reason they are the #1 dealer in sales and service, large inventory t team for 15+years, the buying and service experience is outstanding. There is a reason they are the #1 dealer in sales and service, large inventory to choose from and beautiful showroom and service department paired with the customer care and satisfaction you get when you walk into there dealership. Go see for yourself. Special thanks to Jere Law (GM) Judd Stevens (Sales) Pat Stevens (Service Manager) and the Varsity team for the exceptional customer service. More
High praise for the team at Varsity Lincoln Novi, MI. Starting with Linda Byrnes who searched for a one to two year old Escape throughout the vast Varsity inventory for 3 weeks to find one to my specific Starting with Linda Byrnes who searched for a one to two year old Escape throughout the vast Varsity inventory for 3 weeks to find one to my specifications. Next, Ben Leece who took care of the final paperwork details very efficiently and even recovered my 2023 Metro sticker I forgot on my trade-in. And special thanks to Jere Law [GM] who spent extra time with me to make sure all went well and who left me very satisfied with the deal! Thanks again to all. More
I was very pleased with the manner I was treated when I brought my wife’s car in for an oil change. The agents were very attentive and very helpful and getting my oil change.. I appreciate what you do at t brought my wife’s car in for an oil change. The agents were very attentive and very helpful and getting my oil change.. I appreciate what you do at the dealership. More
Hands down the best sales experience. Cannot thank Sam, Stephen and Jere for their time, knowledge, and phenomenal customer service enough. Varsity Lincoln is worth your time and investme Cannot thank Sam, Stephen and Jere for their time, knowledge, and phenomenal customer service enough. Varsity Lincoln is worth your time and investments. More
Denise Baiardi is an exceptional partner in the exploration of what's right for me as a buyer. Her knowledge of the vehicles, options, and incentives is incredible. She listens intently for the nua exploration of what's right for me as a buyer. Her knowledge of the vehicles, options, and incentives is incredible. She listens intently for the nuances of the interests and concerns of her client and provides information and guidance in a professional, gentle and warm fashion, and she searches for every available pricing assist! You are in GREAT hands at this dealership, and I personally recommend Denise Baiardi for your vehicle shopping needs! More