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Varsity Lincoln

Novi, MI

4.9
422 Reviews

48251 Grand River Ave

Novi, MI

48376

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Showing 422 reviews

November 02, 2023

Excellent people, care & service. Top professionals to deliver an incredible customer experience. Easy & comfort focused. More

by TRob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
Nov 03, 2023 -

Varsity Lincoln responded

We're committed to delivering the best possible service, and your feedback is instrumental in that process. Thank you so much for compliments! We hope to have the opportunity to serve you again in the future.

November 01, 2023

Thank You, Kevin McCarthy. .. ...For your genuine friendship and great spirited care, carrying on the good hearted tradition of Barry Harnos and Mark Ambrosiak to help us selec More

by gfomin1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
Nov 02, 2023 -

Varsity Lincoln responded

George and Adela, thank you so much for the kind words and the compliments! Your trust and continued support have been the cornerstone of our success, and we can't thank you enough for being a part of our story. Your dedication has inspired us to continually raise the bar and provide you with the best service possible.

October 30, 2023

Leased a Nautilus from Andy Elrod who made by car experience great. Friendly experience & efficient. More

by micmil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Elrod
Oct 30, 2023 -

Varsity Lincoln responded

It brings us immense joy to know that Andy provided you with great service throughout your car-buying journey. We take great pride in having a team that is attentive, knowledgeable, and genuinely cares about our customers' needs. Enjoy your new beautiful Nautilus!

October 29, 2023

I am a 1st time Certified Pre-Owned Lincoln buyer. Lincoln's 100,000 mile bumper to bumper 6 yr warranty seems like the best in the industry. It even Includes tires & wheels. I brought my car home More

by Paula
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lana Bakytska, Steven Elzein, Jerr Law. Mark
Oct 30, 2023 -

Varsity Lincoln responded

Thank you Paula, for the kind words! We're here to serve you anytime, and your satisfaction remains our top priority. We hope you come back and see us again!

October 23, 2023

The Varsity Collision Center repainted the hood and front bumper on my Porsche Panamera , freeing it of the the stone chips it had accumulated. Carl Griffith oversaw the process and it came out magnif More

by mpatrosso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Griffith
Oct 30, 2023 -

Varsity Lincoln responded

Thank you so much for the compliments! Your trust in our services means a lot to us, and we take the responsibility of repairing your vehicle seriously. Your satisfaction is our priority, and we're pleased to hear that you're happy with the repairs.

October 23, 2023

We had issues with our Lincolnway app and were planning to make an appointment with the service department to have someone look at it. But no one from the service department would return the two voice mail More

by J
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tom
Oct 30, 2023 -

Varsity Lincoln responded

Thank you for sharing your experience! We apologize for not returning your calls and to say, "thank you" for not giving up on us. If there is anything else we can do for you, please let us know.

October 19, 2023

I recently purchased my second Certified Pre-Owned vehicle from Varsity with the help of Judd and Jere, and couldn't be happier! They made the entire process easy and enjoyable for me- making me feel More

by Sue Harkness
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judd, Jere
Oct 20, 2023 -

Varsity Lincoln responded

Thank you Sue, for the kind words and the 5-Star review! Your loyalty inspires us to raise the bar and continue providing the best possible services. Enjoy your new vehicle!

October 16, 2023

I would like to thank Jerry law for the great service over the years and getting me out of my lease and into a new lease I been getting cars for about 20 years my father too and will never go to another More

by Rgwarnick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry law and Vader
Oct 17, 2023 -

Varsity Lincoln responded

Rick, thank you so much for the great feedback! Your commitment and trust in us over the years have been truly remarkable. Your choice to consistently choose Varsity has not gone unnoticed, and we are humbled by your dedication.

October 11, 2023

I'm not upset. I'm just a bit confused... According to the invoice, and to some degree, the inspection sheet, my oil change was completed at 2:11pm, yet I sit in th More

by karnpayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
October 05, 2023

This dealership and Jere Law continue to provide top of the line service and support both during and after the sale! The experience we just had in purchasing a used car was amazing and they allowed me to More

by krystalkae1010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jere Law, Mario
Oct 06, 2023 -

Varsity Lincoln responded

We always enjoy hearing what our customers have to say! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need! Thank you!

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