Varsity Lincoln
Novi, MI
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Took car in for oil and tire rotation and was informed there was two outstanding recalls camera and epa sticker, sticker was done already and I would schedule camera work after new year. Was told oil and there was two outstanding recalls camera and epa sticker, sticker was done already and I would schedule camera work after new year. Was told oil and tire would take 1 hr, came back in an hour they had went ahead to perform camera repair after telling them I would schedule for later waited another hour for them to finish work. Pre work I had requested a new drivers wiper was qouted price and said go ahead at checkout found wiper was not done. Was not interested in waiting again for safety item I requested to be done. My morning messed up by doing work not requested and not doing what was requested (wiper, safety item). More
I was very happy with the repair work of your body shop. My car looks and drives like a brand new car. The entire staff, especially Rick, Amy, and Chris made my visit memorable. My car looks and drives like a brand new car. The entire staff, especially Rick, Amy, and Chris made my visit memorable. More
Taylor and Amy over at the body shop are my girls! They are the best so knowledgeable in the business and I trust them with everything ! They are the best I will always refer my peeps to varsity Linco They are the best so knowledgeable in the business and I trust them with everything ! They are the best I will always refer my peeps to varsity Lincoln collision center!! More
My experience was amazing. Amir was a joy to work with. I love my car and the service was exceptional. 100% Luxury experience for sure. Amir was a joy to work with. I love my car and the service was exceptional. 100% Luxury experience for sure. More
Took my car in for service. What used to be called "The Works" package. I told them up front the engine coolant was low (below MIN line), and the tires needed air. I got the What used to be called "The Works" package. I told them up front the engine coolant was low (below MIN line), and the tires needed air. I got the vehicle back. I verbally verified the coolant and tire pressure had been addressed. No coolant was added, and the tires had no air added. This was supposed to be done as part of the service. Obviously I should have verified before leaving the dealer. Also, the oil life had not been reset. Easy fix, but this leaves me wondering if the oil and oil filter were even changed? Were the tires even rotated? Not a good experience. More
I had an overall very good experience selecting a new vehicle from the dealership and support staff. Mazen was very professional and assisted me in the various details of the new vehicle and it's operati vehicle from the dealership and support staff. Mazen was very professional and assisted me in the various details of the new vehicle and it's operation. More
My experience using Varsity Collision Center in Novi/ Wixom was outstanding. I had an unfortunate accident when I was backed into by another car, and Varsity Collision made this inconvenience be as easy Wixom was outstanding. I had an unfortunate accident when I was backed into by another car, and Varsity Collision made this inconvenience be as easy as possible. Taylor and Amy were great to work with. They were friendly and patient in answering all of my questions. They scheduled me quickly for an estimate and repairs, and provided a courtesy car. The repairs were also completed in the original estimated time of a week. Additionally, I greatly appreciated how they cleaned the outside and inside of my car on top of the great repair job. While I hope I won't need to return due to another accident, I highly recommend Varsity Collision Center. More
I am a stickler for good service and we had a great experience with Sam Jamoua . He was very knowledgeable on every question we had regarding the car and all the paperwork . The whole dealership was v experience with Sam Jamoua . He was very knowledgeable on every question we had regarding the car and all the paperwork . The whole dealership was very friendly and was a very smooth purchase , More