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Varsity Lincoln

Novi, MI

4.9
421 Reviews

48251 Grand River Ave

Novi, MI

48376

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Showing 421 reviews

December 20, 2024

Taylor and Amy over at the body shop are my girls! They are the best so knowledgeable in the business and I trust them with everything ! They are the best I will always refer my peeps to varsity Linco More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Erickson / Amy beauchamp
December 18, 2024

My experience was amazing. Amir was a joy to work with. I love my car and the service was exceptional. 100% Luxury experience for sure. More

by INFO@TMARIEGREENE.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, Mazen Amir
Dec 19, 2024 -

Varsity Lincoln responded

Thank you for sharing your amazing experience! We’re delighted to hear that Amir provided exceptional service and helped make your car-buying journey a true luxury experience. Your kind words mean so much to us, and we’re delighted that you love your car. If there’s ever anything more we can do for you, please don’t hesitate to reach out. Enjoy every mile in your new ride!

December 14, 2024

Took my car in for service. What used to be called "The Works" package. I told them up front the engine coolant was low (below MIN line), and the tires needed air. I got the More

by samburgy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service rep.
December 07, 2024

I had an overall very good experience selecting a new vehicle from the dealership and support staff. Mazen was very professional and assisted me in the various details of the new vehicle and it's operati More

by EDSCHAERER1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Micheal and Lisa, Mazen Amir
Dec 07, 2024 -

Varsity Lincoln responded

Thank you for sharing your positive experience with us! Providing excellent support and ensuring our customers feel confident and informed about their purchase is our top priority. It's wonderful to know that Mazen made the process smooth and enjoyable for you. Congratulations on your new vehicle! We look forward to serving you again in the future!

December 02, 2024

Outstanding work on my Lincoln winter tire swap and oil change by technician Cess Jackson and Service Advisor Bill Hardin. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Bill Hardin and technician Cess Jackson
Dec 03, 2024 -

Varsity Lincoln responded

Dave, Thank you for your kind words and for taking the time to share your experience. We're thrilled to hear that Cess and Bill provided outstanding service during your recent visit. We'll be sure to pass along your feedback to both of them—they’ll be delighted to know their work made a positive impact.

November 23, 2024

My experience using Varsity Collision Center in Novi/ Wixom was outstanding. I had an unfortunate accident when I was backed into by another car, and Varsity Collision made this inconvenience be as easy More

by Cortney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor and Amy
Nov 25, 2024 -

Varsity Lincoln responded

Cortney, Thank you so much for the kind words! We're so glad to hear that Taylor, Amy, and the team at Varsity Collision made what could have been a stressful situation much easier for you. We strive to provide top-notch service and are happy to know the repairs and courtesy car made everything more convenient. We truly appreciate your recommendation and hope you won’t need our services again under similar circumstances, but we’ll be here if you do!

November 22, 2024

I am a stickler for good service and we had a great experience with Sam Jamoua . He was very knowledgeable on every question we had regarding the car and all the paperwork . The whole dealership was v More

by garyrj607
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Jamoua , Mazen Amir
Nov 25, 2024 -

Varsity Lincoln responded

Thank you for sharing your experience! It's great to know that Sam provided such knowledgeable and attentive service and, our entire team made your purchase smooth and enjoyable. We appreciate your kind words and look forward to assisting you again in the future!

November 12, 2024

Friendly and efficient. Got us the car we wanted and delivered it to us. Great communication. More

by manz715
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Amir
Nov 13, 2024 -

Varsity Lincoln responded

Thank you for the kind words! We’re so glad to hear that everything went smoothly and that we could get you the car you wanted with great communication along the way. Delivering a seamless and convenient process is what we aim for. Enjoy your new car, and please don’t hesitate to reach out if there’s anything else we can help with!

November 12, 2024

Joe Perinelo, best service consultant I’ve dealt with since servicing my car at Varsity Lincoln. He understands the true meaning of customer service with his attentiveness, engagement and genuine care a More

by JSnipes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Perinelo
Nov 13, 2024 -

Varsity Lincoln responded

Thank you so much for sharing your wonderful feedback about Joe! At Varsity Lincoln, we’re dedicated to putting our customers first, and it's clear that Joe truly exemplifies this commitment. We’ll make sure to pass along your kind words to him. We look forward to serving you again and continuing to exceed your expectations!

November 12, 2024

Mazen was very thorough and prompt in answering my questions. Overall good experience with Varsity Lincoln. More

by TOPPERMANN
Recommend Dealer
Yes
Employees Worked With
Mazen Amir
Nov 13, 2024 -

Varsity Lincoln responded

Thank you for your feedback! We're delighted to hear that Mazen provided thorough and prompt answers to your questions and that you had a positive experience with us. At Varsity Lincoln, we strive to make every interaction smooth and informative. We look forward to assisting you again in the future!

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