Vann York Nissan
High Point, NC
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106 Reviews of Vann York Nissan
Bad experience Recall issue. Made appointment to correct recall problem. Arrived a few minutes early. After waiting 30 minutes, asked for an update. Was told they wo Recall issue. Made appointment to correct recall problem. Arrived a few minutes early. After waiting 30 minutes, asked for an update. Was told they would get to my car soon. Waited another 30 minutes and my car was still parked in the waiting area. Requested my keys. The female service technician gave them to me and the male service technician, who had never spoken to me, said "Have a nice day."Smart aleck response. I have purchased a vehicle from this dealership before, but never again. More
Great service department I live in Winston Salem and I drive to High Point to get my car serviced and we have a Nissan dealership, that should be enough said!! Great service d I live in Winston Salem and I drive to High Point to get my car serviced and we have a Nissan dealership, that should be enough said!! Great service department, while I was there a lady pulled up who had dropped her credit card between her door window seal, she asked them anyway they could get it out, just let me say nothing was said about price one of the tec put on some rubber gloves went to her car pulled the door cover off got her card and popped it back on in less then 10 minutes and she was on her way. Oh and by the way the service I got was done as a courtesy, even though I told them the dealer in W-S wanted to charge me $179.00 to do it, the look I got was what! Then I was told don't worry about it we got you, took 15 minutes, now can you say helpful and honest!! More
First Service Visit Today I had my first Service Visit at Vann York Nissan. VERY IMPRESSED. SERVICE WAS EXCELLENT. I had my oil changed, installed running boards and had Today I had my first Service Visit at Vann York Nissan. VERY IMPRESSED. SERVICE WAS EXCELLENT. I had my oil changed, installed running boards and had them just check out my Frontier. All was well. Very professional with a very nice living room type waiting area. Everyone was very friendly and helpful. I will always have my Frontier service at Vann York. Thank you for a pleasant experience today. More
Enjoyed purchasing a new Nissan Rougue. The Sales people were polite and helpful as we came into the Nissan area and have been that way every time I go in. Were not pushy or tried to hur The Sales people were polite and helpful as we came into the Nissan area and have been that way every time I go in. Were not pushy or tried to hurry me into picking the SUV I wanted. More
Avoid this dealer. Undercuts customers to maximize profits. Go somewhere else when buying a used car or even a new car. Told my finance manager I specifically did not want to get the $1500 extended warranty whe Go somewhere else when buying a used car or even a new car. Told my finance manager I specifically did not want to get the $1500 extended warranty when he asked me to later find out that Todd McKenzie hid it into my purchase without my knowledge. I was never made aware nor even took advantage of the warranty that he supposedly snuck into my car purchase. It was my first time buying a car and he unfortunately took advantage of this. This is the business of buying a car and this dealer is definitely not the only one that does this to customers and it’s just sad and shameful. Please be wary when servicing your vehicle there as well as they will recommend you for stuff you don’t need. Just be cautious if Vann York Nissan is your last resort when buying a car as they will do everything that they possibly can to stretch their profits. Haven’t been back since I bought the car and I never will. My advice is to look elsewhere for a better car buying experience and avoid Todd McKenzie if you can if you don’t wanna get scammed $1500. More
Unprofessional and Rude I purchased used car from them. they promised me to give a cleaned car doing complete detailing but when I visited for delivery I found the car in the I purchased used car from them. they promised me to give a cleaned car doing complete detailing but when I visited for delivery I found the car in the same condition which i saw on day 1. It was no clean and not detailed. I saw hairs on the seat which was awful. when I requested to the sales guys then they said we dont do detailing and they can do this much only for used cars which was surprising. Another incidence was regarding keys, they provided only one key when I asked the other one then they said we dont have it.After 3 months they found the other one and I got it thorough the post. Meantime I paid for a duplicate key out of my pocket. the sales Manager was the best example of arrogance and rudeness. He was very arrogant in his language and behavior and this was surprising to me. Only finance department and the people working there are nice.. They never respond to your calls, Voice mails will never be answered. You will be kept on hold for long.. Once you buy a car your customer value drops drastically and you become transparent for them. More
Great experience Thank you to Trey, Tom and Dean!!!! I called to get information on a Nissan Rogue after my daughter had an awful experience elsewhere, and within hour Thank you to Trey, Tom and Dean!!!! I called to get information on a Nissan Rogue after my daughter had an awful experience elsewhere, and within hours you had a car waiting for her. My daughter said it was the best experience. She also told me how you took the time to not only go through the car but show her around the service area. I know now she can depend on your dealership taking care of her car while we are in Jersey. THANK YOU!!! More
Great Service Experience The end of September, I took our Nissan Murano to Vann York High Point Nissan for a safety inspection. I was very, very pleased with the service to my The end of September, I took our Nissan Murano to Vann York High Point Nissan for a safety inspection. I was very, very pleased with the service to my car and the way I was treated. And the cost was very reasonable. Bottom line: When Josh opened the hood, he discovered that squirrels had built a fairly large nest on top of the motor and stored nuts inside the motor. Previously, we had been in the Western part of North Carolina at a place where we could not put the car in the garage; the driveway is steep and the front of our car would drag on the concrete of the driveway. Wes Arnold, Service Advisor, was the best in getting me through this upsetting situation. When it became clear that it would take more than the time required for a safety inspection, he quickly arranged a loaner for me and helped me move grandchildren car seats and other items I would need in case servicing took longer than one day. He was calm, just what I needed, but more, he was very competent and was able to explain clearly what had happened and what was needed to fix the car. Wes is very customer oriented. Josh is a miracle car mechanic. He repaired everything and we've not had any trouble at all with the car. It's been just over 3 weeks since the car was repaired. Wes Arnold went beyond what was required. In explaining the possible source of the squirrels, my husband mentioned our difficulty in getting the car into the garage because of the front scraping on the steep driveway. When we picked up the car, Wes remembered that problem; he asked if we would like to have them remove the fiberglass air damper (?). They were able to remove it quickly and without damaging our car. Best part: not long ago we returned to Western North Carolina. Our car now goes into the garage without any problem. Thank you Wes. More
I'll be back!! Super, super, super people to deal with. Glenn Allen is wonderful. I highly recommend Vann York Nissan. Even if they do not have what you are looking Super, super, super people to deal with. Glenn Allen is wonderful. I highly recommend Vann York Nissan. Even if they do not have what you are looking for on the lot, they will find it for you. More
Wonderful Experience I visited Vann York High Point Nissan for the first time today(6/27/16) for a factory recall. I was early for my appointment but I was at the dealersh I visited Vann York High Point Nissan for the first time today(6/27/16) for a factory recall. I was early for my appointment but I was at the dealership for only 30 minutes. All staff members greeted me with a smile. I really do appreciate them working me in and would highly recommend this dealership if someone is wanting to purchase a Nissan vehicle. More