Vanguard Kia of Arlington

Great Car Buying Experience! My wife and I were looking for a specific preowned pick-up online. We found it at Patterson Kia in Arlington. Debbie took our call and set us up to te My wife and I were looking for a specific preowned pick-up online. We found it at Patterson Kia in Arlington. Debbie took our call and set us up to test drive the pristine condition loaded GMC Denali truck with our sales rep Brandy. She gave us a deal on our trade-in and sent us to Kyle to set up financing. He set us up with a 100k GMC bumper to bumper warranty extension and oil changes. Now I have the excellent lumbar support for my bad back and the truck of my dreams. Thanks for a most positive and rewarding car buying experience Patterson Kia! (Mike G - Midlothian, TX 7/4/19) More

Avoid at all cost Inquired about a Kia soul and got a callback from Frank Ivans He basically said anything he could to get me in to the dealership and then was pushy a Inquired about a Kia soul and got a callback from Frank Ivans He basically said anything he could to get me in to the dealership and then was pushy and aggressive with his sales tactics. Avoid this Dealership and Frank at all costs More

Very Satisfied This is my third purchase from this dealership and by far it was the most pleasant. They presented me with some disturbing news about my 2018 Optima This is my third purchase from this dealership and by far it was the most pleasant. They presented me with some disturbing news about my 2018 Optima trade in, but worked with me to get the best outcome I could. The service was great from my salesman, Rafael Gaona, the floor manager and the Finance officer. Very fast and efficient. Will definitely recommend this dealership to others. More

Happily Satisfied I was so glad to go to Patterson Kia. They have always seem to have my best interest in mind when helping me. .I was surprised that they were all so p I was so glad to go to Patterson Kia. They have always seem to have my best interest in mind when helping me. .I was surprised that they were all so professional and courteous. I felt fortunate when I left because to be working with such good people. Iwould and will recommend to other people that I know that if they have car needs to go to Patterson Kia because they provide super service with Professionalism, Competence, and above all Courtesy that you know is real. More

Pleasantly surprised! I did not read any of the reviews about this dealership before driving from Conroe, Texas to Arlington, Texas to see about purchasing a used 2018 Kia I did not read any of the reviews about this dealership before driving from Conroe, Texas to Arlington, Texas to see about purchasing a used 2018 Kia Candenza and trading in my 2016 Kia Sedona. It was probably one of my better experiences in buying a used vehicle - and I'm 74 years old so I have experience at buying used cars. Of course, after the test drive we sat down to discuss price. Yes, there were a few hiccups in the beginning but time worked everything out and over all I was pleasantly surprised at how friendly and understanding and willing to work with me they all were. My salesman, Faisel Hossain and all the managers did a great job making sure that all went well. Yes the almost 300 mile drive was worth it. More

No customer service worst service sorrry"""""" just call them on used cars start talking to sales guy about car he dont understand what i am asking and then i call again the guy told me his name is just call them on used cars start talking to sales guy about car he dont understand what i am asking and then i call again the guy told me his name is brian and i am director same issue no customer respect no customer service sorry for PATTERSON KIA OF ARLINGTON .. More

Great service with Rafael Gaona, LaMarcus England and Mark J Wasn't sure how the day would go but Mr. Rafael Gaona and Mr. LaMarcus England calmed me down and explained the difference between cars and the proces Wasn't sure how the day would go but Mr. Rafael Gaona and Mr. LaMarcus England calmed me down and explained the difference between cars and the process of buying a new car. These gentleman help my daughter and I so very much. Took there time and made the process easy. I am so grateful to them. I truly recommend talking to these gentleman when in need of a quality good car and experienced professional persons to help with the process. Mr Mark Jackson made the paperwork so easy, we thank him so very much. Customer Debbie R. More

They made it easy. After making a deal by phone we took the five hundred mile trip and made the trade. Everyone was courteous and professional. This was the least compli After making a deal by phone we took the five hundred mile trip and made the trade. Everyone was courteous and professional. This was the least complicated deal for a car I ever made (I'm 71} and it was worth the trip. More

Easy breezy I was stressing about buying a new car but once I started talking with Anthony I felt like I was in good hands. It went as quickly as car buying can g I was stressing about buying a new car but once I started talking with Anthony I felt like I was in good hands. It went as quickly as car buying can go and I would recommend visiting Patterson. Ask for Anthony! More

Its a mixed bag. The managers weren't bad. The recptionists were kind and cordial. The mechanics are happy to leave a job half finished. Pete the service advisor was t The managers weren't bad. The recptionists were kind and cordial. The mechanics are happy to leave a job half finished. Pete the service advisor was terrible. You better know your car before taking it in for service. Use anyone but him. More