
Vandergriff Hyundai
Arlington, TX
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Did a good job, a little timely tho Would have liked an eta or courtesy vehicle. Took an Uber to the mall, thank goodness I did, it helped passes the time. Was told I would get an text Would have liked an eta or courtesy vehicle. Took an Uber to the mall, thank goodness I did, it helped passes the time. Was told I would get an text but my service agent went to lunch and I wasn’t notified till after he got back. More
6th time buyer!! For the second time this year I had the pleasure of purchasing a new vehicle from Vandergriff Hyundai. If you ever want to experience outstanding cus For the second time this year I had the pleasure of purchasing a new vehicle from Vandergriff Hyundai. If you ever want to experience outstanding customer service when purchasing a vehicle, you need to visit Jeff Carrington. More
Great service The service rep went above and beyond. Totally appreciatedifferent that. Even though it was rain Austin still took my car to get washed and vacuumed. The service rep went above and beyond. Totally appreciatedifferent that. Even though it was rain Austin still took my car to get washed and vacuumed. More
Cesar and Fernando were great and professional . They gave us a great deal and were very quick in the process making the whole “car buying” experience a lot better than our prior experiences at oth . They gave us a great deal and were very quick in the process making the whole “car buying” experience a lot better than our prior experiences at other dealships. More
Car wash The car was dirty on the inside and the front window was dried with a dirty rag. The car was in the shop for oil change and state inspection that took The car was dirty on the inside and the front window was dried with a dirty rag. The car was in the shop for oil change and state inspection that took two hours. I bought air filters for the cabin and engine however I installed them at home. The filters were inspected but then there is a charge to install new ones I was on new car floor inside a new car however no salesman asked me about buying it More
Oil change Every time I bring my car in for routine service, Keith a Samuels Is always on top of it and keeps me updated throughout the visit, he does a great jo Every time I bring my car in for routine service, Keith a Samuels Is always on top of it and keeps me updated throughout the visit, he does a great job, that is why I always schedule with him. More
The WORST Service team EVER! We have been trying to get a family member's car fixed for the last three weeks. The car was purchased there so it was returned there for repair. The We have been trying to get a family member's car fixed for the last three weeks. The car was purchased there so it was returned there for repair. The first problem is that the person who claimed to the Service Manager-Chris-was not the manager at all. The actual Service Manager-Leland-never would come out of his office to talk to us even after we requested more than once to speak with him. The car has been returned to the dealership four times in three weeks FOR THE SAME PROBLEM, and no one can seem to determine what is wrong it. They keep stating that their "expert mechanics" would have to look at it. After four trips for the same problem in three weeks' time, you would think they would have called in these people to fix the car at this point. I will never purchase a car from there, I will never purchase a Hyundai at all and I definitely won't suggest this dealership to anyone. More
Used car buy We would like to thank Sohum Patel, Cesar Villarroel and specially Darius Carter. These three gentlemaen went the extra mile to give us a great deal We would like to thank Sohum Patel, Cesar Villarroel and specially Darius Carter. These three gentlemaen went the extra mile to give us a great deal on our purcase More
Respectful Service I have had terrible service for my Genesis at another Hyundai dealership. I drove across town to try Vandergriff and it was worth the drive! My servi I have had terrible service for my Genesis at another Hyundai dealership. I drove across town to try Vandergriff and it was worth the drive! My service advisor was friendly, helpful, and most importantly respectful. They did a great job on my vehicle! I will definitely be making the long drive when my vehicle needs its next service! More
Grateful After not having a car payment for at least 20yrs I was not at all excited about having to acquire one, but Vandergriff Hyundai of Arlington made the After not having a car payment for at least 20yrs I was not at all excited about having to acquire one, but Vandergriff Hyundai of Arlington made the process easy! I've gotten the Best service here! They are indeed a God Send!!!! More