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Vandergriff Hyundai

Arlington, TX

Overview
Reviews
Vehicles
4.7
1,875 Reviews
Call Dealership (817) 912-5122
View Awards

1120 I - 20 WEST

Arlington, TX

76017

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Showing 1,875 reviews

August 16, 2024

1st time coming in and better than expected. thanks to All that helped me Gracias More

by alvaradol65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
everyone from the porter on the drive to the end guy that brought me my car
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August 06, 2024

Great service department managed by Efrain Martinez! Service representative Mercedes Ramirez is the best at customer service! More

by Jtcennamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes Rameriz and Efrain Martinez
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Aug 08, 2024 -

Vandergriff Hyundai responded

Thank you for the wonderful review! We're delighted to hear that you had a great experience with our service department. Efrain and Mercedes are indeed fantastic, and we’re lucky to have them on our team. Your recognition of their efforts means a lot to us. We look forward to serving you again!

August 01, 2024

Liars and cheats, finance office are thieves. Had a deal, then they changed the overall price and hide absurd maintenance package and service xx in the fine print after taking out in negotiations More

by nappysol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adebanjo oludare
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Aug 07, 2024 -

Vandergriff Hyundai responded

Thank you for sharing your feedback. We deeply regret that you had such a negative experience with our dealership. The issues you’ve described are serious and do not reflect the values or service standards we strive to uphold. Your concerns are important to us, and we want to address them promptly. Please contact our General Manager, Ryan Rios, at Rrios@vandergriffsales.com so we can discuss your situation in detail and work towards a resolution. We are committed to making things right and ensuring transparency in all our dealings. Thank you for bringing this to our attention. We hope to have the opportunity to restore your trust in us.

July 31, 2024

From the beginning of me signing the agreement (buying my car) till now (my first service) has been great all around. Super professional, they make everything extremely easy and convenient. More

by Eddy Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mojica
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Aug 01, 2024 -

Vandergriff Hyundai responded

Thank you for your wonderful review! We’re delighted to hear that your experience, from purchasing your car to your first service visit, has been smooth and professional. It’s our goal to make everything as easy and convenient as possible, and we’re glad we met your expectations. We appreciate your feedback and look forward to serving you again in the future!

July 30, 2024

This is the 7th vehicle I have purchased from this dealership and they will go out of their way to earn and keep your business!! Little Miss Jackie was wonderful!! Thanks so much young Lady!!!! More

by Mac Daddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie
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Aug 01, 2024 -

Vandergriff Hyundai responded

Thank you for your continued loyalty and kind words! We're thrilled to hear that Jackie provided you with excellent service. It's always our goal to go above and beyond for our customers. If you ever need anything in the future, don't hesitate to reach out. We look forward to assisting you with your next vehicle purchase!

Aug 01, 2024 -

Mac Daddy responded

It’s funny to think about my experience while making this purchase!! I was running short on time and was willing to come back at another time and of course the sales people really don’t want you walking out the door as I’m sure most potential buyers that do never return!! Anyway, the finance guy was actually running back and forth to the new car sales manager and those working with Hyundai Motor Finance folks in order to meet my agreements and maintain my time frame!! I did manage to get out of there with a new car and make my other scheduled appointments due to their hustle!! Thanks Jackie and Guys!!

Aug 01, 2024 -

Mac Daddy responded

Mac Daddy responded publicly on 8/01/24 10:24 PM It’s funny to think about my experience while making this purchase!! I was running short on time and was willing to come back at another time and of course the sales people really don’t want you walking out the door as I’m sure most potential buyers that do never return!! Anyway, the finance guy was actually running back and forth to the new car sales manager and those working with Hyundai Motor Finance folks in order to meet my agreements and maintain my time frame!! I did manage to get out of there with a new car and make my other scheduled appointments due to their hustle!! Thanks Jackie and Guys

July 25, 2024

Vandergriff's sales team is great and the service department is exceptional and geared towards customer satisfaction! More

by Scotty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Luce and Thomas Mojica
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Jul 30, 2024 -

Vandergriff Hyundai responded

Thank you for your positive feedback! We're delighted to hear that both our sales team and service department have met your expectations. Providing exceptional customer satisfaction is our top priority, and we're glad to know we've succeeded in delivering that for you. If there's anything more we can do for you, please let us know!

July 22, 2024

Victor has been my service advisor and he does Excellent job. He goes out of his way to help me and gives me Awesome advice on my car. If there was a higher number I would give it to him. More

by RSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
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Jul 26, 2024 -

Vandergriff Hyundai responded

Thank you for your fantastic review! We’re thrilled to hear that Victor has been providing you with excellent service and valuable advice for your car. Your high praise means a lot to us, and we’ll be sure to pass along your compliments to Victor. If you need any further assistance, feel free to reach out!

July 21, 2024

The interviewer was excellent explaining the process of leasing our new car and showed me all the options available to ensure that would be satisfied with my choice. Thanks More

by Rosendo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charley
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Jul 26, 2024 -

Vandergriff Hyundai responded

Thank you for your review! We’re delighted to hear that our staff member did an excellent job explaining the leasing process and showing you all your options. We’re glad you felt well-informed and satisfied with your choice. If you have any more questions or need further assistance, feel free to reach out. Thanks again!

July 20, 2024

Every thing was done so fast and service was good the person who helped me was nice and helpful. I also got a free car wash which is so nice! More

by hoda.rahimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ruiz
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Jul 26, 2024 -

Vandergriff Hyundai responded

Thank you for your positive feedback! We're glad to hear that everything was done quickly and that you had a good experience with our service. It’s great to know that our team was nice and helpful and that you enjoyed the free car wash. We look forward to serving you again!

July 14, 2024

Everyone is always friendly, helpful, and services are completed in a timely manner. Would definitely recommend, bringing your vehicle here. More

by emily.hogue93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
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