
Vandergriff Hyundai
Arlington, TX
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Very bad customer service for new car buyer. Stiffed us on the 2nd set of remote/key and it has been over 8 months with no resolution. Lied to us twice that the remote has been mailed out.Spoke to their GM on the 2nd set of remote/key and it has been over 8 months with no resolution. Lied to us twice that the remote has been mailed out.Spoke to their GM last month who assured resolution but never called back or responded. We have emails as proof that we sent out to Hyundai directly and text message to their sales manager for proof that we were owed a remote. These remotes are pricey to justify us buying on our own. Will talk to an attorney soon on principle. Will buy next year form down the street instead of taking a40 minute drive to this crap place. More
Vandergriff Hyundai is always a great place for service on my Elantra. They are courteous and professional and the value is outstanding. I recommend them highly! on my Elantra. They are courteous and professional and the value is outstanding. I recommend them highly! More
Very good buying experience. Pablo Huitron did an excellent job of explaining the vehicle to us. We really like our new car, it is cool excellent job of explaining the vehicle to us. We really like our new car, it is cool More
Friendly sales people and up front pricing. The whole process was great! I would highly recommend Vandergriff Hyundai for anyone looking for a good car deal. process was great! I would highly recommend Vandergriff Hyundai for anyone looking for a good car deal. More
Good sales support and understanding of our requirements. The salesman made the process simple and.clear. Buying a car is typically a stressful experience, but in this case we kind of enjoy it. The salesman made the process simple and.clear. Buying a car is typically a stressful experience, but in this case we kind of enjoy it. More
Good ambiance. Helpful staff. My sale went fast. The salesperson pablo helped me a lot in purchasing new 2020 hyundai sonata sel pluswith tech package salesperson pablo helped me a lot in purchasing new 2020 hyundai sonata sel pluswith tech package More
Very nice salesman, manager and credit manager. Recommend this dealership. Not happy about add insult on the vehicle that was not listed on the advertised price. this dealership. Not happy about add insult on the vehicle that was not listed on the advertised price. More
I purchased a 2020 Santa Fe. It was the best experience I've had at car dealership. The salesman was patient, listened to what I needed, and ultimately got a deal done. I've had at car dealership. The salesman was patient, listened to what I needed, and ultimately got a deal done. More
They are very nice and understanding, they did everything to make my visit a great one! Even though they didn’t have my wipers in stock, they went out of their way to get them and replace them on my car quic to make my visit a great one! Even though they didn’t have my wipers in stock, they went out of their way to get them and replace them on my car quickly! More