Vandergriff Hyundai

Vandergriff Hyundai responded

Thank you for sharing your feedback with us. We deeply regret to hear about the issues you've encountered with your recent vehicle purchase and the subsequent service experience. Your satisfaction is our top priority, and we apologize for any inconvenience this situation has caused. It is unacceptable that the warning light issue was not resolved as promised before you took the vehicle home. Additionally, we understand your frustration in being informed that this issue, which existed prior to your purchase, would not be fixed. This does not reflect the high standards of service we strive to provide to our customers. To address your concerns promptly and ensure we find a satisfactory resolution, we invite you to contact our General Manager, Ryan Rios, at Rrios@vandergriffsales.com. Ryan is dedicated to ensuring our customers' issues are resolved efficiently and will personally look into your case to make things right. Thank you again for bringing this to our attention. We value your business and hope to have the opportunity to restore your trust in Vandergriff Hyundai.

Vandergriff Hyundai responded

Thank you for your glowing review! We're thrilled to hear that Noor Fadhel provided you with exceptional service at Vandergriff Hyundai and that she was knowledgeable about the features of your Santa Fe. It's fantastic to know that you found the whole staff to be friendly and helpful. We'll be sure to pass along your kind words to Noor and the rest of our team. Your satisfaction is our priority, and we appreciate your feedback. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

Vandergriff Hyundai responded

We're glad to hear that Victor Herrera provided helpful service and that your experience at Vandergriff Hyundai was smooth. Thank you for appreciating our outstanding communication throughout the process!

Vandergriff Hyundai responded

Thank you for your loyalty and wonderful feedback! We're thrilled to hear that our team at Vandergriff Hyundai consistently provides you with perfect service and goes above and beyond. Your satisfaction is our top priority, and we look forward to continuing to serve you. Thanks again for your support!

Vandergriff Hyundai responded

Thank you for your wonderful review! We're delighted to hear that you enjoyed the entire experience with Vandergriff Hyundai, especially the convenience of not having to leave your home for car service. Providing exceptional service while ensuring your comfort and convenience is important to us. We're glad our staff was courteous and respectful throughout your interaction. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future!

Vandergriff Hyundai responded

Thank you for sharing your exceptional experience with us! We're thrilled to hear that you had a stress-free and transparent car-buying process at Vandergriff Hyundai. Tori and our team strive to provide outstanding service, and it's fantastic to know that they exceeded your expectations. We're glad you appreciated our no-pressure, no-haggle approach and found our inventory and pricing to be competitive. Your recommendation means a lot to us, and we look forward to serving you and others in the future!

Vandergriff Hyundai responded

Thank you for your wonderful review! We're delighted to hear that you received outstanding service from our professional staff. We take pride in maintaining a clean dealership and providing a comfortable waiting area for our customers. Your feedback is greatly appreciated, and we look forward to serving you again in the future!

Vandergriff Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that Torry provided you with a great experience at Vandergriff Hyundai. It's fantastic to know that he was knowledgeable and quick to explain all aspects of the sale. We appreciate your loyalty as a returning customer, and we're honored to have served you for the third time. Your feedback means a lot to us, and we look forward to assisting you with your automotive needs in the future!

Vandergriff Hyundai responded

Thank you for the fantastic review! We're thrilled to hear your experience was professional and free of "typical car sales stuff." We understand that car buying can sometimes feel pressured, so creating a relaxed and informative environment is a priority for us. We especially appreciate you mentioning our team member who stayed after hours to help you understand the car. Going the extra mile to ensure you're comfortable and knowledgeable about your purchase is exactly what we strive for. We'll be sure to pass your kind words on to them! Thank you for choosing Vandergriff Hyundai! We look forward to seeing you on the road in your new car soon.