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Vandergriff Hyundai

Arlington, TX

Overview
Reviews
Vehicles
4.7
1,876 Reviews
Call Dealership (817) 912-5122
View Awards

1120 I - 20 WEST

Arlington, TX

76017

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Showing 1,876 reviews

November 11, 2024

Exceptional Auto Services provided by Victor for my 12:30 appointment of Thursday October 31, 2024 More

by beverlyj.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
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Nov 13, 2024 -

Vandergriff Hyundai responded

Thank you for your feedback! We're thrilled to hear that Victor provided exceptional service during your visit. We strive to ensure every customer has a positive experience, and it’s great to know Victor was able to assist you. We appreciate your business and look forward to serving you again in the future!

November 08, 2024

The concierge service to pick up my vehicle is excellent. I'm able to make appointments soon and get my car in and out quickly. They recommend or let me know what services are needed which is appreciated. More

by nikkiminor2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian (usually), this time it was Damien
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Nov 11, 2024 -

Vandergriff Hyundai responded

Thank you for your thoughtful review! We're thrilled to hear that you’ve had a positive experience with our concierge service and that it’s made your visits more convenient. We’re happy to know that we’ve been able to get your car in and out quickly while keeping you informed about any necessary services. Your satisfaction is important to us, and we appreciate your continued trust. We look forward to serving you again soon!

November 07, 2024

VANDERGRIFF home/office NLINE Mobile express pick up service allowed me to continue with my daily tasks without having to wait at the dealership for my vehicle’s warranty maintenance services. More

by 1970caaronyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Martinez
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Nov 08, 2024 -

Vandergriff Hyundai responded

Thank you for sharing your positive experience! We're glad our N-Line Mobile Express Pick-Up service helped you stay productive while we took care of your vehicle’s maintenance. We strive to make servicing your car as convenient as possible, and we're happy to hear it worked well for you. We look forward to assisting you again in the future!

November 02, 2024

Vandergriff made sure to keep me well informed regarding my vehicle's service. The only thing I wish is that I would've liked the dealer to have had the parts for the common issue affecting my vehicle in st More

by HernandeMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
Report | Print
Nov 05, 2024 -

Vandergriff Hyundai responded

Thank you for your thoughtful review! We're glad to hear that you felt well-informed about your vehicle's service and that you received excellent service from our team. We apologize for the inconvenience regarding the parts availability and understand how having everything in stock could have made your experience even better. Your feedback is important to us, and we will work on improving our parts inventory to better serve our customers in the future. We appreciate your understanding and look forward to assisting you again!

October 19, 2024

This is the third car I've purchased from here. ..just keep coming back...maybe cause they have the best cars, best deals...and best people that work the deals for their customers...thanks Vandergri More

by Delores Happy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Torry sales paperwork, Brain paperwork
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Oct 21, 2024 -

Vandergriff Hyundai responded

Thank you so much for your loyalty and for choosing us for your car purchases! We’re thrilled to hear that you’ve had such positive experiences with our team and that you find our cars and deals to your liking. Your satisfaction means the world to us, and we look forward to continuing to serve you in the future. If there’s anything else we can do for you, please don’t hesitate to reach out!

October 17, 2024

It was a friendly, efficient process and not pushy at all. Smooth experience from start to finish. More

by Marie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vanessa
Report | Print
Oct 18, 2024 -

Vandergriff Hyundai responded

Thank you for your kind review! We're thrilled to hear that you had a friendly and efficient experience with us. We strive to make the process as smooth as possible and appreciate your feedback about our non-pushy approach. If you need anything else or have questions in the future, don’t hesitate to reach out. We look forward to assisting you again!

October 17, 2024

Very honest and professional. Took care of all my needs plus. Some some thank you More

by williamleewhiteman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Oct 18, 2024 -

Vandergriff Hyundai responded

Thank you for your kind review! We’re delighted to hear that you found our team honest and professional while taking care of all your needs. Your satisfaction is our priority, and it’s wonderful to know we exceeded your expectations. If you need anything else in the future, please feel free to reach out. We appreciate your support!

October 16, 2024

Keen to detail and good customer excellence . Service was quick and well done. I would recomend it to anyone More

by candy awuor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Herrera
Report | Print
Oct 17, 2024 -

Vandergriff Hyundai responded

Thank you for your wonderful feedback! We're delighted to hear that you appreciated our attention to detail and quick service. Providing excellent customer service is our top priority, and we're thrilled that you would recommend us to others. We look forward to serving you again in the future!

October 14, 2024

I had already been to this dealership 3 times in the last several weeks. I know i wanted a White Santa Fe, but unfortunately it was already sold. Mark my salesman was very helpful finding me a silver Santa F More

by Mchill84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Oct 17, 2024 -

Vandergriff Hyundai responded

Thank you for sharing your experience with us, and we're truly sorry to hear about the frustrations you faced during the purchase process. We understand how important it is to have a smooth and timely experience, especially when time is limited. We want to ensure that this situation is properly addressed. Please reach out to our General Manager, Ryan Rios, at Rrios@vandergriffsales.com so we can look into the pricing issue and work to make things right. We appreciate your patience and look forward to resolving this for you.

October 13, 2024

Did whatI needed price high every time I go in there no matter what I am charged at least $1000 this time my manager special oil change went from $99 and before I left I spent $1000 More

by debloom44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes Rodriguez
Report | Print
Oct 14, 2024 -

Vandergriff Hyundai responded

Thank you for your feedback and for the 5-star rating! We’re glad we could meet your service needs. We understand that pricing can sometimes be a concern, and we appreciate your loyalty. If you have any questions about the charges or if there's anything we can do to assist you further, please don’t hesitate to reach out. We look forward to seeing you again!

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