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Vandergriff Hyundai

Arlington, TX

4.7
1,866 Reviews

1120 I - 20 WEST

Arlington, TX

76017

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Showing 1,866 reviews

December 24, 2021

Wait times can be lengthy, even with an appointment. The service department team is friendly. More

by Zip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes
Dec 30, 2021 -

Vandergriff Hyundai responded

We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We would love to see what we can do to earn back your trust. At your earliest convenience, please contact our Service Manager, Stephen Smith, at ssmith12@vtaig.com

December 23, 2021

Service advisor was exceptional Parts delay not so great. NO LOANER CAR NOT SO GREAT More

by nancy56782000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARY HOCH
Dec 28, 2021 -

Vandergriff Hyundai responded

Thank you, Nancy, for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. At your earliest convenience, please contact our Service Manager, Stephen Smith, at ssmith12@vtaig.com

December 20, 2021

This was my first visit to this dealership. So here are the positives: 1. Came in without service appointment for recall maintenance, but was treated like a long term scheduled and paying customer. They More

by emjayconsult
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Samuels, Trevor Albritton, Jeff McGarr, Doug Ogan, Cory Walker, Austin Easterday
Dec 22, 2021 -

Vandergriff Hyundai responded

Thank you for your positive feedback, from all of us here at Vandergriff Hyundai!

December 20, 2021

No pressure dealership very friendly kind felt like extended family and very knowledgeable and thorough More

by MSTS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Baltazar
Dec 21, 2021 -

Vandergriff Hyundai responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

December 16, 2021

Very helpful and friendly staff. I greatly appreciated the professional handling and care provided, thanks everyone. More

by drislex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Female greeter
Dec 17, 2021 -

Vandergriff Hyundai responded

Thank you for your positive feedback!

December 13, 2021

Vandergriff Hyundai provided a very good service. They tried the best to satisfy their customer. Their team workers were very nice and friendly! More

by linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Dec 14, 2021 -

Vandergriff Hyundai responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

Dec 15, 2021 -

linda responded

Vandergriff Hyundai provided a very good service. They tried the best to satisfy their customer. Their team workers were very nice and friendly to try to help their customers!

December 07, 2021

Sales and service exceed my expectations are Vandergriff Hyundai. That's why I've been a customer since 2010! More

by Marianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Herrera
Dec 08, 2021 -

Vandergriff Hyundai responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

December 05, 2021

Very helpful and pleasant. Address all concerns in a professional manner. Will recommend them. Very pleasant and understanding. Top dealership and service department. Professional service More

by LajoyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Rodriguez
Dec 06, 2021 -

Vandergriff Hyundai responded

Thank you for your positive feedback!

November 28, 2021

Wonderful experience today purchasing a car! David showed me a few options to narrow down my search. He answered all my questions and helped me through the buying process! Excellent customer service and I le More

by TxNative
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Delgado
Nov 30, 2021 -

Vandergriff Hyundai responded

Thank you for your positive review!

November 24, 2021

Great experience with explaining what was going to be done and setting up transportation for me. More

by Flo.texas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes
Nov 30, 2021 -

Vandergriff Hyundai responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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