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Vandergriff Hyundai
Arlington, TX
1,866 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 23, 2022
Jason knew what I needed upon request and made it happen. Alac in Sales took care of all my paperwork ahead of time so I wasn’t there all day and Fernando worked magic with the fiancé team to get my needs me Alac in Sales took care of all my paperwork ahead of time so I wasn’t there all day and Fernando worked magic with the fiancé team to get my needs met and into a car within a few hours . Highly recommend using Vandergriff. See you fellas in a couple of years ;-) More
by Rharris6387
Employees Worked With
Alac in Sales and Jason as well , Fernando Baltazar
January 19, 2022
Very good service and my car runs just fine to the best of ability thank you of ability thank you More
by Cordariusjohnson369
Employees Worked With
Bernardo Aguayo, Abdullahi Babalola, Michael Oatman, Darius Carter, Keith Samuels, Trevor Albritton, Jeff McGarr, Doug Ogan, Cory Walker, Austin Easterday
January 18, 2022
The Service Department Staff were excellent & exhibited outstanding customer service. I was extremely pleased & impressed with their professionalism & caring congenital attitude. outstanding customer service. I was extremely pleased & impressed with their professionalism & caring congenital attitude. More
by dr.jsimmons
Employees Worked With
Moadd Zidane
January 12, 2022
I took my car to Vandergriff Hyundai on I20 in Arlington for service and what a professional job they did. I was very pleased with the work and look forward to going back. for service and what a professional job they did. I was very pleased with the work and look forward to going back. More
by Star
Employees Worked With
Don’t remember
January 01, 2022
Wanted to express a situation that could have caused an accident and possible injury due to improper maintenance performed on my vehicle. Earlier in the month my Sonata Hybrid was brought in for a software accident and possible injury due to improper maintenance performed on my vehicle. Earlier in the month my Sonata Hybrid was brought in for a software update due to a recall, A few weeks after this update while traveling on the Freeway, traveling approx. 70mph the HEV system failed causing the vehicle to decelerate from 70mph to 45mph in just a few seconds. With this rapid deceleration could have possible lead to an accident and injury in certain scenarios. I was lucky as I was able to get to the far right lane and exit almost immediately. The issue found at the dealership was when they performed the update they didn't do it correctly which caused vehicles HEV system to shut down. Also it took 3 weeks for them to diagnose and perform the update correctly which seems ridiculous for such a minor maintenance task. The only reason I'm not rating lower as the service rep stated that their Shop Lead addressed this issue with the entire team to ensure they perform this task correctly as it posses a safety issue which at least to me they took this seriously. One other minor issue was during the three weeks it was in the shop I never got any calls from the service center keeping me updated as I had to call several times to find out the statues. All in all if I have any maintenance that requires me to go to a dealership I'll be taking it to somewhere other than here even though this is the closet location as I'm not sure if this is an isolated incident or this reflects their maintenances practices. More
by mikealdred36
Employees Worked With
anthony aguirre
