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Vandergriff Hyundai

Arlington, TX

4.6
1,842 Reviews

1120 I - 20 WEST

Arlington, TX

76017

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Showing 1,842 reviews

July 25, 2022

Vandergrift Hyundai in Arlington TX did everything they could to satisfy our customer expectations for great service. The service manager personally made sure that we got great service and meet with us to More

by DWithers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian E Alonzo, Steven Smith
Jul 27, 2022 -

Vandergriff Hyundai responded

Thanks for the positive review!

July 24, 2022

Sales team texted us an out the door offer. We said OK and made an appointment to meet the next morning where they said the real price would be $3,000 more than what was texted to us in writin More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phillip Owens
Jul 29, 2022 -

Vandergriff Hyundai responded

Chris, we only want to provide transparent pricing for our customers. We want to gather the details from you so we can provide a solution, Please contact Ryan Rios at Rrios@vandergriffsales.com and we will do our best to make this better.

Jul 29, 2022 -

Chris responded

I have emailed Ryan Rios previously, and spoken with several other people at the dealership. So far I have only been told that your dealership is open to selling us a lower level make of car, but that you will not stand behind the pricing that was texted to us (which was $5,000 over MSRP already) and is the pricing we set the appointment for and drove to the dealership to execute, only to be told that you won't honor the price (even though it was $5,000 over MSRP). I will email Ryan again, but I feel like your team is wasting my time as I have communicated with several people, none of which are willing to stand behind the pricing, or even come close to it. After buying two cars at this dealership in the past 6-7 years, I am of course incredibly disappointed thinking I would be valued as a loyal customer...so far not the case.

July 24, 2022

Excellent service and work done I am very pleased with your work and fast done ✔️ More

by Iplata01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember their names
Jul 26, 2022 -

Vandergriff Hyundai responded

Thanks for the positive review!

July 22, 2022

I had to bring my Santa Fe in to be updated there was a faulty part. I was treated very well in the waiting room. Your boss of sales was very professional. I will be in around January 2023 to buy a Santa C More

by rklevel@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Richards
Jul 25, 2022 -

Vandergriff Hyundai responded

Thanks for the positive review!

July 21, 2022

Friendly helpful Luka excellent on everything beautifull place many choices if I need to go back I will again More

by Asecaida7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luka ,also two more gentlemen
Jul 21, 2022 -

Vandergriff Hyundai responded

Thanks for the positive review!

July 21, 2022

Overall experience was top notch from the beginning to end. Salesman Chris Fredericks was courteous, very knowledgeable and he made the transaction very easy, considering we’re 500 miles away. Chris del More

by CLAYTON.OXLEY74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex wagrowski
Jul 21, 2022 -

Vandergriff Hyundai responded

Thanks for the positive review, congrats on the new car!

July 19, 2022

Very helpful service team and quick with my routine maintenance appointment. Nice and clean waiting area. More

by Sheryl.myrick
Recommend Dealer
Yes
Employees Worked With
Adrian Alonso
Jul 20, 2022 -

Vandergriff Hyundai responded

Thanks for the positive review!

July 16, 2022

Vandergriff Hyundai is awesome. They answer your questions. And make your service appointments a breeze. They really work with their customers. More

by Navy Veteran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian in service 5 stars
Jul 18, 2022 -

Vandergriff Hyundai responded

Thanks for the positive review!

Jul 18, 2022 -

Navy Veteran responded

Awesome staff at Vandergriff Hyundai. Thank you for e everything.

July 15, 2022

Just the waiting Time was more longer than expected . I will liked to be informed during the process More

by Martha G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew C Proffitt
Jul 18, 2022 -

Vandergriff Hyundai responded

Thanks for the positive review!

July 12, 2022

Great showroom with coffee and water. The staff was helpful and friendly. It was a Saturday morning and I enjoyed watching all the different people. More

by Bevrod54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Ojeda, Bernardo Aguayo
Jul 14, 2022 -

Vandergriff Hyundai responded

Thank you for the positive review!

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