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Vandergriff Hyundai

Arlington, TX

Overview
Reviews
Vehicles
4.6
1,817 Reviews
Call Dealership (817) 912-5122
View Awards

1120 I - 20 WEST

Arlington, TX

76017

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Showing 1,817 reviews

June 18, 2022

Our service advisor was knowledgeable of car issue and completed the work required. Kept me up on daily status. Vandergriff had many cars in for service. Due to us being previous Vandergriff customer. More

by MoMo74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Jun 20, 2022 -

Vandergriff Hyundai responded

Thank you for the positive review!

June 15, 2022

Yes, Ashley (Service Adviser) was great! I know she is a Great Asset to your company. THANK YOU 😊 More

by Detty2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley (Adviser)
Report | Print
Jun 16, 2022 -

Vandergriff Hyundai responded

Thank you for the positive feedback!

June 14, 2022

Great customer service dept. . Victor H. has been great at keeping me in the loop with the service on my car. More

by Joe D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Herrera
Report | Print
Jun 16, 2022 -

Vandergriff Hyundai responded

Thank you for the positive feedback!

June 13, 2022

Great service was quick no much time to wait in the room from my car More

by William1004pagan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fabián
Report | Print
Jun 14, 2022 -

Vandergriff Hyundai responded

Thank you for the positive review!

June 11, 2022

Ashley was very through and quicker than promised. Needed some things and will do them next time. More

by Ljr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Mott
Report | Print
Jun 13, 2022 -

Vandergriff Hyundai responded

Thank you for the positive review, we appreciate your loyalty and we're happy to help!

Jun 14, 2022 -

Ljr responded

Y’all are GREAT

June 11, 2022

Did not rotate my tires even though I requested hard to get a timely appointment for oil change:maintenance More

by Capicard1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mercedes
Report | Print
Jun 15, 2022 -

Vandergriff Hyundai responded

Thank you for taking the time to write feedback. We apologize if you feel you we did not take care of your vehicle correctly. We only want to perform services based off of our technicians' recommendations and of course with our customers' permission. We want to address your concerns, at your earliest convenience, please contact our Service Manager, Stephen Smith, at ssmith12@vandergriffhyundai.com

June 10, 2022

Host was very patience and helpful with a wonderful smile. Waiting area was very nice and drinks available More

by Abh0621
Recommend Dealer
Yes
Employees Worked With
Mecedes
Report | Print
Jun 13, 2022 -

Vandergriff Hyundai responded

Thank you for the positive review, we're glad to hear you enjoyed your experience with us. Congratulations!

June 07, 2022

Victor was very helpful with my vehicle service today! The whole experience was easy and done in a timely manner! More

by aldanaf1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Herrera
Report | Print
Jun 09, 2022 -

Vandergriff Hyundai responded

Victor, thanks for the positive feedback! We're here to help.

June 02, 2022

The service people are very knowledgeable about the process, keep u informed on your options, straightforward with cost, and if you have an appointment they do there best to get the service started amd More

by s. smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Mott
Report | Print
Jun 03, 2022 -

Vandergriff Hyundai responded

Thank you for the feedback. We're glad to hear you had a great experience with our service department, we appreciate your loyalty.

May 28, 2022

Fast Service & they answer any questions you have and if the service representative doesn't know, they will find the answer. More

by ritzcare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary A Kory
Report | Print
May 31, 2022 -

Vandergriff Hyundai responded

Thank you for the positive feedback. We're glad to hear you had speedy service and we delivered transparency throughout the visit. We hope to do business again in the future.

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