
Vandergriff Hyundai
Arlington, TX
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Very good service. I would recommend this facility if you’re looking for quality service and being happy with taking your vehicle here. I would recommend this facility if you’re looking for quality service and being happy with taking your vehicle here. More
This was one of the most terrible purchases from a dealership I’ve ever had. I went in to buy a used Volkswagen GLI and at first everything seemed to go smooth, the sales guys was very professional an dealership I’ve ever had. I went in to buy a used Volkswagen GLI and at first everything seemed to go smooth, the sales guys was very professional and helpful I was in and out in a decent time. Once all the paperwork was signed that’s when the issues started, right off the bat they forgot to have me sign some papers, whatever it’s all good. Unfortunately I wasn’t able to drive off the lot the same day due to they had to do some work to it. It ended up taking a week before I got my car, they were nice enough to deliver it but as soon as I got it there were 2 things wrong that wasn’t there when I looked at it. 1: The adaptive lighting error was on 2: They drove on one or the tires while it was flat and ended up ruining it. I ended up having to get a new set of tires. I mean that’s fine i guess and to be expected buying a used car and I was supposed to be reimbursed but never got it as promised. Then they call me and say the paperwork needed to be resigned and they were nice enough to come to me to resign. A few weeks later they call me AGAIN and say it’s needs to be resigned. xxx?!? Turns out Wells Fargo declined the loan due to they were asking more than what it was worth. Come to find out they ran my credit FRAUDULENTLY over and over until they found a lender who approved the loan. Really tired of how they handled this. I’ve had the car almost two months and still have yet to make a payment due to the incompetence of this dealership. So fed up at this point. I would never recommend this place to anyone. Avoid this place at all costs if you’re looking for a used car. (They probably don’t screw up as bad selling new cars) but regardless, not happy at all with the overall experience here. More
Everyone is very polite and friendly, I had an appointment but still had to wait 2 hours. The work seems fine and I love getting a free car wash. appointment but still had to wait 2 hours. The work seems fine and I love getting a free car wash. More
Ebo was very helpful in finding the car I was looking for. Kept in contact with me to keep me up to date with the shipping of the car and anything I needed. for. Kept in contact with me to keep me up to date with the shipping of the car and anything I needed. More
Excellent service and great team work! Every one at Vandergriff Hyundai is a professional and buying my Ioniq 5 was an amazing experience! Thank you Gunnar, Hugo and Vadoll! I highly recom Every one at Vandergriff Hyundai is a professional and buying my Ioniq 5 was an amazing experience! Thank you Gunnar, Hugo and Vadoll! I highly recommend this place! More
They fix my car to my satisfaction and they’re friendly. The lobby’s nice. I wish they still wash cars. I never go to the other place because it’s a bit troublesome to pick up your car and then need to go s The lobby’s nice. I wish they still wash cars. I never go to the other place because it’s a bit troublesome to pick up your car and then need to go somewhere else to get it washed when you have been accustomed to the great service being done all at the same time More
I would like you to know about your longtime employee Lorena Juarez in your service department! Lorena has always been so helpful with me and my service and always seems to make a difficult situation int Lorena Juarez in your service department! Lorena has always been so helpful with me and my service and always seems to make a difficult situation into a positive situation with her above and beyond attitude. Her helping hand in every situation and her attitude in these difficult times is a blessing. I sure hope you know what a jewel you have in Lorena! My service writer also was very good today and took care of my needs. More
Really enjoyed working with Sergio. He was so chill and laid back. I felt zero pressure to buy which was super refreshing from a dealership. It instantly made me want to buy from him. He was so chill and laid back. I felt zero pressure to buy which was super refreshing from a dealership. It instantly made me want to buy from him. More