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Vandergriff Hyundai

Arlington, TX

4.6
1,817 Reviews

1120 I - 20 WEST

Arlington, TX

76017

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Showing 1,817 reviews

July 27, 2022

I took my daughter’s car to Vandergriff Hyundai because the air conditioner was blowing hot air during 100+ degree weather. They kept me informed of the progress with ordering parts and repair. The ac was More

by Cbowles1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew,Fabian
Jul 28, 2022 -

Vandergriff Hyundai responded

Thank you for the positive review!

July 27, 2022

They were very efficient and had information about my vehicle that we need to get taken care of as soon as we can More

by rcburtonsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Walker
Jul 28, 2022 -

Vandergriff Hyundai responded

Thank you for the positive review!

July 27, 2022

Great service as always from Vandergriff Hyundai. Fabian answered all my questions and was a pleasure to work with. More

by BShort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian
Jul 28, 2022 -

Vandergriff Hyundai responded

Thank you for the positive review, we appreciate your loyalty!

July 25, 2022

Was in and out fast, dealership was clean and well maintained. Staff was friendly and professional will definitely return for next service More

by 07_polymer_rocket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember name but was a young lady with light brown hair
Jul 26, 2022 -

Vandergriff Hyundai responded

Thanks for the positive review!

July 25, 2022

I was promptly greeted and treated with professional service by a extremely personable and knowledge service person. More

by Arthur F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Herrera, Jr.
Jul 26, 2022 -

Vandergriff Hyundai responded

Thanks for the positive review!

July 25, 2022

Vandergrift Hyundai in Arlington TX did everything they could to satisfy our customer expectations for great service. The service manager personally made sure that we got great service and meet with us to More

by DWithers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian E Alonzo, Steven Smith
Jul 27, 2022 -

Vandergriff Hyundai responded

Thanks for the positive review!

July 24, 2022

Excellent service and work done I am very pleased with your work and fast done ✔️ More

by Iplata01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember their names
Jul 26, 2022 -

Vandergriff Hyundai responded

Thanks for the positive review!

July 24, 2022

Sales team texted us an out the door offer. We said OK and made an appointment to meet the next morning where they said the real price would be $3,000 more than what was texted to us in writin More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phillip Owens
Jul 29, 2022 -

Vandergriff Hyundai responded

Chris, we only want to provide transparent pricing for our customers. We want to gather the details from you so we can provide a solution, Please contact Ryan Rios at Rrios@vandergriffsales.com and we will do our best to make this better.

Jul 29, 2022 -

Chris responded

I have emailed Ryan Rios previously, and spoken with several other people at the dealership. So far I have only been told that your dealership is open to selling us a lower level make of car, but that you will not stand behind the pricing that was texted to us (which was $5,000 over MSRP already) and is the pricing we set the appointment for and drove to the dealership to execute, only to be told that you won't honor the price (even though it was $5,000 over MSRP). I will email Ryan again, but I feel like your team is wasting my time as I have communicated with several people, none of which are willing to stand behind the pricing, or even come close to it. After buying two cars at this dealership in the past 6-7 years, I am of course incredibly disappointed thinking I would be valued as a loyal customer...so far not the case.

July 22, 2022

I had to bring my Santa Fe in to be updated there was a faulty part. I was treated very well in the waiting room. Your boss of sales was very professional. I will be in around January 2023 to buy a Santa C More

by rklevel@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Richards
Jul 25, 2022 -

Vandergriff Hyundai responded

Thanks for the positive review!

July 21, 2022

Friendly helpful Luka excellent on everything beautifull place many choices if I need to go back I will again More

by Asecaida7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luka ,also two more gentlemen
Jul 21, 2022 -

Vandergriff Hyundai responded

Thanks for the positive review!

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