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Vandergriff Hyundai
Arlington, TX
1,842 Reviews
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October 11, 2022
I visited your facility today (10/10/22) in search of an Accent. The young, Hispanic male came to tell me that his manager said that they were not making them anymore. I asked if there were any other vehicl Accent. The young, Hispanic male came to tell me that his manager said that they were not making them anymore. I asked if there were any other vehicles close to the price of the Accent. He returned to tell me that they will not tell me the price of the Elantra or anything else because I wanted the Accent. Therefore, I was not willing to spend anymore money. I should have known that I was being racially profiled when I walked in the door and the first thing he asked me for was my phone number. He didn't even sit down with me or anything. I, a black female with a near 800 credit score, seven years on my job, and the ability to pay for a car or anything I want was told by some snot-nosed, Hispanic newbie that he wasn't going to tell me anything and his boss wasn't going to tell me anything since I first wanted the Accent. He said that there was nothing they could do for me even after I told them that if they had what I wanted, I'd be willing to wait for them to get it in. I left incredibly offended and contacted another Hyundai dealer who was more than willing to help me and also warned me about this location. And now, I'm going to let the world know what happened to me and maybe look in on a lawsuit. I've never been treated this way before in my life. More
by socialmedia7031
Employees Worked With
Phillip Owens
October 08, 2022
When I first got there I had to go in and let someone know I needed help. Never experienced that when going to a dealership. However Mercedes was great and while I waited I was able to rest drive a car o know I needed help. Never experienced that when going to a dealership. However Mercedes was great and while I waited I was able to rest drive a car of my liking. They were busy so I can’t complain too bad. They gave me the wrong quote initially and had me waiting 2 hours longer than I was told. The people I dealt with directly was nice but if an associate wasn’t dealing with me directly they didn’t speak. Again not something I’d dealt with before. Most of the time associates at least speak in passing. Not here tho. But based off Mercedes customer service I will come back. More
by CP89
Employees Worked With
Mercedes
October 07, 2022
Great experience salesperson was very helpful and knowledgeable smooth buying process definitely will be returning to vandergriff Hyundai in Arlington. knowledgeable smooth buying process definitely will be returning to vandergriff Hyundai in Arlington. More
by cervanteshumberto322
Employees Worked With
Abdullahi Babalola, Phillip Owens
October 01, 2022
Very good service. I would recommend this facility if you’re looking for quality service and being happy with taking your vehicle here. I would recommend this facility if you’re looking for quality service and being happy with taking your vehicle here. More
by Fort Worth Granny
Employees Worked With
Mercedes Rodriquez
September 27, 2022
This was one of the most terrible purchases from a dealership I’ve ever had. I went in to buy a used Volkswagen GLI and at first everything seemed to go smooth, the sales guys was very professional an dealership I’ve ever had. I went in to buy a used Volkswagen GLI and at first everything seemed to go smooth, the sales guys was very professional and helpful I was in and out in a decent time. Once all the paperwork was signed that’s when the issues started, right off the bat they forgot to have me sign some papers, whatever it’s all good. Unfortunately I wasn’t able to drive off the lot the same day due to they had to do some work to it. It ended up taking a week before I got my car, they were nice enough to deliver it but as soon as I got it there were 2 things wrong that wasn’t there when I looked at it. 1: The adaptive lighting error was on 2: They drove on one or the tires while it was flat and ended up ruining it. I ended up having to get a new set of tires. I mean that’s fine i guess and to be expected buying a used car and I was supposed to be reimbursed but never got it as promised. Then they call me and say the paperwork needed to be resigned and they were nice enough to come to me to resign. A few weeks later they call me AGAIN and say it’s needs to be resigned. xxx?!? Turns out Wells Fargo declined the loan due to they were asking more than what it was worth. Come to find out they ran my credit FRAUDULENTLY over and over until they found a lender who approved the loan. Really tired of how they handled this. I’ve had the car almost two months and still have yet to make a payment due to the incompetence of this dealership. So fed up at this point. I would never recommend this place to anyone. Avoid this place at all costs if you’re looking for a used car. (They probably don’t screw up as bad selling new cars) but regardless, not happy at all with the overall experience here. More
by mjwittr21
Employees Worked With
Ryan
September 23, 2022
Everyone is very polite and friendly, I had an appointment but still had to wait 2 hours. The work seems fine and I love getting a free car wash. appointment but still had to wait 2 hours. The work seems fine and I love getting a free car wash. More
by kimberlyforbes
Employees Worked With
Adrian
