Vandergriff Hyundai
Arlington, TX
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The representative Mercedes did an outstanding job of explaining what was done to my vehicle. She also explained other issues that needs to be taken care of immediately. explaining what was done to my vehicle. She also explained other issues that needs to be taken care of immediately. More
I took my car in for a recall issue. Jonathan did a great job of getting me processed. The work was accomplished in the time that they said it would be. Jonathan did a great job of getting me processed. The work was accomplished in the time that they said it would be. More
Basically it was handled over the phone and they were prepared for my 10:00 appointment. They even checked a wiring harness recall that just came out so I wouldn’t have to come back for that. There was prepared for my 10:00 appointment. They even checked a wiring harness recall that just came out so I wouldn’t have to come back for that. There was no problem. More
Everyone is very nice, however, the wait and lack of communication for the additional services on my vehicle needed work. I was there to get my tires rotated and ended up staying from 11 am till almost communication for the additional services on my vehicle needed work. I was there to get my tires rotated and ended up staying from 11 am till almost 2pm. Only after I left was I made aware that they actually took care of a recall on the software of my car, and conducted an inspection, free of charge. I wish I would have known this while I was there, but I’m thankful my car was taken care of. More
With this being our first experience at a dealership, Pablo made the entire journey simply amazing and very welcoming from the start to the end!!! He really helped us understand the process so much bette Pablo made the entire journey simply amazing and very welcoming from the start to the end!!! He really helped us understand the process so much better. Nathan helped us with the financing aspect of it and we were walked through every option we had so my dad and I are beyond thankful for that. We are more than excited to come back and purchase another vehicle from here! More
Everything is still in a delivery process. Therefore we cannot rate everything at this time. The salesman is terrific. He is helping in every way. The process to deliver a preowned vehicle is Therefore we cannot rate everything at this time. The salesman is terrific. He is helping in every way. The process to deliver a preowned vehicle is quite a long process. You should improve that part with some pre performance guidelines. More