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Vandergriff Hyundai

Arlington, TX

4.6
1,818 Reviews

1120 I - 20 WEST

Arlington, TX

76017

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Showing 1,818 reviews

November 18, 2022

The wait was a little long but tolerable. Someone forgot to put the valve stem car onone of the tires More

by vhouston1921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor , Keith Samuels, Trevor Albritton, Jeff McGarr, Doug Ogan, Cory Walker, Austin Easterday
November 14, 2022

Fantastic service department. Very courteous & professional! Mo the manager & Adrian are great-took very good care of my car. More

by KLH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo the service manager.
November 08, 2022

Will never go back again. Did receive an initial email but didnt say whether care was still available and saleman didnt respond to second request. Had to contact via online ch More

by jkmccoy
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Dont remember
November 06, 2022

My service tech took great care of me and she explained everything to me. I was glad that I came and I will be back. More

by lamitranichols
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Samuels, Nikki Van Doran, Trevor Albritton, Jeff McGarr, Doug Ogan, Cory Walker, Austin Easterday
November 05, 2022

Their sense of urgency and overall care for vehicles in general is stellar. They communicated everything effectively and moved with elacrity. In terms of vehicle care, it is extremely affordable and the se More

by yadier1027pagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed, Fabian, The Cashier Ladies
November 04, 2022

I was trying to buy a car about 2 Months ago. I walked in and was ready to buy a car that would be safe to transport my baby around in. I was met with a wonderful salesman who was more than helpf More

by Al
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cesar Villarroel
November 02, 2022

The dealership and the employees are top notch. Employees are friendly and courteous. The employees keep you informed. More

by Joe D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Rodriquez
November 01, 2022

I used the online tool to make the deal, value my trade and set up the loan. Website said it would save time and make it possible to come in, sign all documents and complete the transaction in minimum time More

by henrytx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Ojeda - 5 stars
November 01, 2022

I will never go to Vandergriff Hyundai again. They kept me there for over 3 hours waiting and kept giving me the run around and then it got late so they said they would contact me the next day an More

by jrjenkins001
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hugo G, Phillip Owens
October 30, 2022

I have been taking my Hyundai for the covered maintenance since I bought it in 2020. Every time they showed me a screen document with what they were going to perform in my vehicle showing some amounts for ev More

by freddiemejia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen Smith
Oct 31, 2022 -

Vandergriff Hyundai responded

We are disappointed that you are not satisfied with your experience at our dealership. We would like to speak with you further about your visit so that we may work towards a resolution. At your earliest convenience, please contact our Service Manager, Stephen Smith, at ssmith12@vandergriffhyundai.com

Nov 01, 2022 -

freddiemejia responded

I already gave you that opportunity and spoke with a manager there with the same results. I will not go back. Thanks anyway.

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