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Vandergriff Hyundai

Arlington, TX

4.6
1,842 Reviews

1120 I - 20 WEST

Arlington, TX

76017

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Showing 1,842 reviews

March 30, 2023

Great waiting area while waiting for my car to be serviced. The multiple working station options were great, charging station was a plus, free water and coffee, even had a few free snack vending opti More

by JTaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FABIAN
Mar 31, 2023 -

Vandergriff Hyundai responded

Thank you for your five-star review!

March 29, 2023

This dealership is an awesome place to buy a car 😁 I'll be back if I need to buy another! More

by drdorisalerno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Best sales team, Bernardo Aguayo, Hilario Alvarez, Phillip Owens
Mar 31, 2023 -

Vandergriff Hyundai responded

Thank you for your five-star review!

March 29, 2023

Mechanic great service agent kind, poor phone service, wait time for diagnosis too long. Need more employees to service cars faster Labor costs were a little on the high side but was satisfied with the r More

by 04_sigh.cadges
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Mar 31, 2023 -

Vandergriff Hyundai responded

Thank you for taking the time to share your feedback. We try hard to provide customers with the best support possible and apologize that this wasn't your experience. We'd like to better understand what happened and how to make things right, so Please contact Ryan Rios at Rrios@vandergriffsales.com and we will do our best to make this better.

March 29, 2023

Twi of the three manufacturer recall repairs were carried out flawlessly, exceeding my expectations. The staff were friendly, professional, and the service was prompt. Highly recommended! More

by ramonanthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Baltazar
Mar 31, 2023 -

Vandergriff Hyundai responded

Thank you for your five-star review!

March 28, 2023

The add on's to the final sale price are ridiculous. They quote a price on the sales floor but once you hit the finance room other numbers appear. They wouldn't take my outside finance. More

by Nealy_boy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Oatman
Mar 31, 2023 -

Vandergriff Hyundai responded

Thank you for taking the time to share your feedback. We try hard to provide customers with the best support possible and apologize that this wasn't your experience. We'd like to better understand what happened and how to make things right, so Please contact Ryan Rios at Rrios@vandergriffsales.com and we will do our best to make this better.

March 28, 2023

Perfect place to be for any kind of Hyundai services. I will recommend Hyundai car for anybody that needs a durable and mist affordable car. More

by segunadekoya1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Zidane
Mar 31, 2023 -

Vandergriff Hyundai responded

Thank you for your review!

March 28, 2023

My overall experience was excellent. Kean was my salesman. He was new at his job only a few days but he worked so hard for me. A great kid and I think an asset for your company. All of y More

by jkr
Recommend Dealer
Yes
Employees Worked With
Kean , Michael Oatman
Mar 31, 2023 -

Vandergriff Hyundai responded

Thank you for your five-star review!

Mar 31, 2023 -

jkr responded

Happy to give all involved five star reviews.

March 28, 2023

Ceante Ford did N outstanding job. Alex in finance was great to work with and explained things well. More

by Lavonda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ceante Ford
Mar 31, 2023 -

Vandergriff Hyundai responded

Thank you for your five-star review!

March 25, 2023

The representative Mercedes did an outstanding job of explaining what was done to my vehicle. She also explained other issues that needs to be taken care of immediately. More

by Texarkangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes
Mar 27, 2023 -

Vandergriff Hyundai responded

Thank you for your five-star review!

March 24, 2023

I took my car in for a recall issue. Jonathan did a great job of getting me processed. The work was accomplished in the time that they said it would be. More

by revgordon10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Mar 27, 2023 -

Vandergriff Hyundai responded

Thank you for your five-star review!

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