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Vandergriff Hyundai

Arlington, TX

4.6
1,842 Reviews

1120 I - 20 WEST

Arlington, TX

76017

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Showing 1,842 reviews

June 24, 2023

I had the pleasure of having Mercedes as my advisor today at Vandergrift Hyundai Arlington. She is very knowledgeable and I can tell she is passionate about her job. She explained to me and finite detail to More

by keithparks132
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mercedes with the Service Department
Jun 29, 2023 -

Vandergriff Hyundai responded

Thank you so much for your five-star review! It is our pleasure to serve you, and we hope to get the opportunity to see you again in the future!

June 23, 2023

They damaged my sun visor AND forgot to screw on the cover back on after replacing my transmission. Careless! More

by B
Recommend Dealer
No
Employees Worked With
Service Team
Jun 27, 2023 -

B responded

Incompetent. Horrible. Claimed you put in a new transmission but it was refurbished. Damaged the car, didnt screw the cover back on after removing it to replace the transmission, then after paying for a new transmission, the car stopped FOUR days later. Then when we returned, you only gave an excuse and asked for an additional $600. Shameful.

Jun 29, 2023 -

Vandergriff Hyundai responded

We appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. At your earliest convenience, please contact our Service Manager, Efrain Martinez, at EMartinez02@vtaig.com.

June 21, 2023

Wonderful service, purchased two cars thus far and not disappointed, would recommend to anyone looking to buy More

by Aarnold391972
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Trevor Albritton
Jun 21, 2023 -

Vandergriff Hyundai responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

June 18, 2023

Good and fast service. Victor was very helpful to complete the recalls. However, the front lady was little but lazy and I think she gave me wrong schedule. However, at the More

by Rahid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Jun 21, 2023 -

Vandergriff Hyundai responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

June 15, 2023

My appointment was for 2 PM left the car less than two hours. I had my car good service. More

by Agnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
Jun 21, 2023 -

Vandergriff Hyundai responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

June 13, 2023

Courteous and knowledgeable customer service. Service Department is stellar! Never had to wait. Always out to make sure the vehicle and me are safe.Great job! Thank you, once again! More

by timwayne63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jun 21, 2023 -

Vandergriff Hyundai responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

June 13, 2023

G r e a t S e r v i c e, T h a n k s. More

by centrix94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
Jun 15, 2023 -

Vandergriff Hyundai responded

Thank you so much for your five star review! We are happy to hear that you had a good experience with us, and we are looking forward to seeing you again next time!

June 12, 2023

It was the greatest experience I ever had buying a car I’m 65 years old. I’ve got quite a few of my life. More

by Thomas ehret
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hilario Alvarez, Abdullahi Babalola, Keith Samuels, Trevor Albritton, Jeff McGarr, Doug Ogan, Cory Walker, Austin Easterday, Phillip Owens
Jun 15, 2023 -

Vandergriff Hyundai responded

Thank you so much for your five star review! We are happy to hear that you had a good experience with us, and we are looking forward to seeing you again next time!

June 12, 2023

Buying a car is always nauseating and an annoying necessity... Tamim and the staff there were very professional. You have to know going in what you're willing to pay for a car and what you're willing More

by gatoronthebeach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamim Saif
Jun 15, 2023 -

Vandergriff Hyundai responded

Thank you so much for your five star review! We are happy to hear that you had a good experience with us, and we are looking forward to seeing you again next time!

June 11, 2023

Very smooth experience. Came in and knew what I wanted. Didn't have anyone try to have us pay anything we we're uncomfortable with. They listened and executed the sale appro More

by foralleternity2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Flores
Jun 15, 2023 -

Vandergriff Hyundai responded

Thank you so much for your five star review! We are happy to hear that you had a good experience with us, and we are looking forward to seeing you again next time!

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