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Vandergriff Hyundai

Arlington, TX

4.6
1,818 Reviews

1120 I - 20 WEST

Arlington, TX

76017

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Showing 1,818 reviews

July 05, 2023

The service was exceptional and Mark Hallock provided superior service. I recommend Vandergriff Hyundai to my friends and family. More

by Jacqueline.bosh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Hallock
Jul 06, 2023 -

Vandergriff Hyundai responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

July 01, 2023

Everyone was very nice and professional. My vehicle was serviced in a timely manner. Consultant Nicholas was very helpful. More

by Poppy1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Billeaud
Jul 06, 2023 -

Vandergriff Hyundai responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

June 30, 2023

The service was fast and professional and the staff was super friendly. I will always bring my car here More

by willdsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Jul 06, 2023 -

Vandergriff Hyundai responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

June 28, 2023

This is my fourth Hyundai vehicle and I am very pleased with its performance. Vandergriff Hyundai offers great prices, variety, and quality. The salespersons (Jason) and Customer service Rep (Fabian) are t More

by feliciatennerson
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Fabian
Jun 29, 2023 -

Vandergriff Hyundai responded

Thank you so much for your five-star review! It is our pleasure to serve you, and we hope to get the opportunity to see you again in the future!

June 28, 2023

Pleasant. professional and efficient. I was told what to expect, was given a timeframe for completion and was kept informed throughout the process. More

by Cajunmom910
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mercedes Rodriguez
Jun 29, 2023 -

Vandergriff Hyundai responded

Thank you so much for your five-star review! It is our pleasure to serve you, and we hope to get the opportunity to see you again in the future!

June 25, 2023

Highest price of Palisades in the nation. Overcharging MSRP by ~$5,000. They told me it’s because it’s a popular car, so they can. Use a different dealership. Most others aren’t doing this. More

by graeber.sydney
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Matt Foster
Jun 29, 2023 -

Vandergriff Hyundai responded

We appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. Please contact Ryan Rios at Rrios@vandergriffsales.com and we will do our best to make this better.

June 24, 2023

I had the pleasure of having Mercedes as my advisor today at Vandergrift Hyundai Arlington. She is very knowledgeable and I can tell she is passionate about her job. She explained to me and finite detail to More

by keithparks132
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mercedes with the Service Department
Jun 29, 2023 -

Vandergriff Hyundai responded

Thank you so much for your five-star review! It is our pleasure to serve you, and we hope to get the opportunity to see you again in the future!

June 23, 2023

They damaged my sun visor AND forgot to screw on the cover back on after replacing my transmission. Careless! More

by B
Recommend Dealer
No
Employees Worked With
Service Team
Jun 27, 2023 -

B responded

Incompetent. Horrible. Claimed you put in a new transmission but it was refurbished. Damaged the car, didnt screw the cover back on after removing it to replace the transmission, then after paying for a new transmission, the car stopped FOUR days later. Then when we returned, you only gave an excuse and asked for an additional $600. Shameful.

Jun 29, 2023 -

Vandergriff Hyundai responded

We appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. At your earliest convenience, please contact our Service Manager, Efrain Martinez, at EMartinez02@vtaig.com.

June 21, 2023

Wonderful service, purchased two cars thus far and not disappointed, would recommend to anyone looking to buy More

by Aarnold391972
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Trevor Albritton
Jun 21, 2023 -

Vandergriff Hyundai responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

June 18, 2023

Good and fast service. Victor was very helpful to complete the recalls. However, the front lady was little but lazy and I think she gave me wrong schedule. However, at the More

by Rahid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Jun 21, 2023 -

Vandergriff Hyundai responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

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