Vandergriff Hyundai
Arlington, TX
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BEWARE! ! Made the mistake of giving out my personal contact info. I get 3-4 calls daily, multiple text messages, and periodic emails. I’ve asked 3 times to ! Made the mistake of giving out my personal contact info. I get 3-4 calls daily, multiple text messages, and periodic emails. I’ve asked 3 times to be removed from their database…with no luck. This dealership is okay with incessant harassment. More
Absolutely appalling experience. This is what gives car dealers a bad name!! Tried desperately to seriously rip me off, kept jacking around numbers, I could go on for hours. Thank This is what gives car dealers a bad name!! Tried desperately to seriously rip me off, kept jacking around numbers, I could go on for hours. Thank GOD I didn't buy from them! More
Abigail was very nice and was placed in a difficult situation. The recalls were supposed to take 1 day to complete, the technician did not finish it or didn't start working on it until day 3. There was situation. The recalls were supposed to take 1 day to complete, the technician did not finish it or didn't start working on it until day 3. There was no communication with me unless I called, even then Abigail didn't have a status due to the lack of communication from the technician. Management needs to pay closer attention to what the technicians are working on compared to what the customer was told. More
Good repairs, poor communication. The techs on the floor know their stuff, but almost impossible to get information in a timely or relevant manner without calling every day, sometimes The techs on the floor know their stuff, but almost impossible to get information in a timely or relevant manner without calling every day, sometimes multiple times. More
"I had an outstanding experience with the service manager, Mr. Moe! He was incredibly professional, helpful, and turned a negative situation into a great one. He has earned my respect, trust, and loy manager, Mr. Moe! He was incredibly professional, helpful, and turned a negative situation into a great one. He has earned my respect, trust, and loyalty, and has restored my confidence in Vandergriff Hyundai and the Hyundai brand. Thank you, Mr. Moe, for all your help! Employees like you make companies shine in the eyes of their customers!" More
Had a great experience at Vandergriff Hyundai & Andrew Hogan was a pleasure to deal with - very personable and helpful….. I placed my sale over the phone after test driving so not Blue Link done yet when Hogan was a pleasure to deal with - very personable and helpful….. I placed my sale over the phone after test driving so not Blue Link done yet when I pay balance and pick up car…. Highly recommend Vandergriff Hyundai…. More
Customer service was great, and recalls were done within time frame I was told. I also really appreciate the complimentary inspection they did. Great job! time frame I was told. I also really appreciate the complimentary inspection they did. Great job! More