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Vandergriff Hyundai

Arlington, TX

Overview
Reviews
Vehicles
4.6
1,995 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Located in Arlington, Texas, the staff at Vandergriff Hyundai will help you find the Hyundai vehicle you want. At www.vandergriffhyundai.com we offer a searchable online inventory of new Hyundai cars, along with well maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Hyundai or quality used car that you have been searching for.
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1120 I - 20 WEST

Arlington, TX

76017

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Showing 1,995 reviews

June 24, 2026

Mercedes was an excellent advisor, kind, patient and kept me updated. Customer waitung area is comfortable and the snacks and beverages are appreciated. More

by judirenetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes
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Jun 25, 2026 -

Vandergriff Hyundai responded

We are overjoyed to hear about your recent experience with us! It is wonderful to know that Mercedes provided you with such attentive and patient service while keeping you informed throughout your visit. We will be sure to pass along your kind words to her. Thank you for also taking the time to mention the waiting area. We want every visit to be as comfortable as possible, and it means a great deal to know that those details made a difference. We look forward to welcoming you back!

June 23, 2026

Service took a really long time. The shop seemed understaffed. They did not fill my washer fluid, and did not vacuum interior as promised. More

by Matt.mccoy
Recommend Dealer
Yes
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Jun 24, 2026 -

Vandergriff Hyundai responded

We value your input, and we are sorry to hear that you feel this way about your recent visit. We understand your frustration. Experiences like this fall short of the standards we hold ourselves to, and we take that seriously. We would like to discuss this further and work towards a resolution. Please reach out to our Service Manager, Efrain Martinez, at EMartinez02@vtaig.com so we can better address your concerns.

June 21, 2026

The porter on the drive was excellent kept us informed until the advisor was free to help, advisor was very efficient and took care of the services requested. Services were performed quickly and before es More

by tracy123
Recommend Dealer
Yes
Employees Worked With
Darrien bell
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Jun 22, 2026 -

Vandergriff Hyundai responded

We are overjoyed to hear about your recent experience with us! It is wonderful to know that our team kept you informed and made sure you were taken care of right away. That kind of attentiveness and clear communication is exactly what we strive for with every visit.

June 21, 2026

The process was a little bit longer than I expected but overall it was a great experience. More

by Marya.thompson53
Recommend Dealer
Yes
Employees Worked With
Mercedes
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Jun 22, 2026 -

Vandergriff Hyundai responded

We are glad to hear that your overall experience with us was a great one! We truly appreciate you taking the time to share your feedback, and we understand that a longer-than-expected process can be inconvenient. Your comments are valuable to us, and we will use them to continue improving the experience we provide to every customer. We hope to welcome you back to Vandergriff Hyundai again soon!

June 21, 2026

Good service except my personal sun shade is missing I would like it returned please More

by dennis.polzun
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
D.Bell
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Jun 22, 2026 -

Vandergriff Hyundai responded

Thanks for taking the time to share your feedback, dennis.polzun! We are glad to hear that your overall service experience was a positive one, and we truly appreciate your kind words.

June 19, 2026

Quick, friendly & efficient. The staff was very nice. I was very happy with the experience & super happy about the make ready cleaning. Great job! More

by Anmmelton
Recommend Dealer
Yes
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Jun 22, 2026 -

Vandergriff Hyundai responded

Thanks so much for taking the time to share your experience! We are thrilled to hear that our team made such a positive impression with their friendly and efficient service, and that the make ready cleaning exceeded your expectations. We truly appreciate your kind words and are glad your visit went so smoothly. We look forward to welcoming you back whenever you need us!

June 16, 2026

I was kept informed about repair progression. Bathroom clean. Healthy snacks Coffee cream selection??? Overall:9.5 More

by Margo
Recommend Dealer
Yes
Employees Worked With
Cecil ?
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Jun 17, 2026 -

Vandergriff Hyundai responded

We are honored to read your kind feedback, Margo! It's wonderful to know that you felt informed throughout the repair process — keeping our customers in the loop every step of the way is something we genuinely care about. We're also glad the amenities added a little comfort to your visit, and we'll take your note about the cream selection to heart as we continue to look for ways to improve. Thank you for the 9.5 overall rating — we'll keep working to earn that last half point! We truly value your trust and look forward to welcoming you back to Vandergriff Hyundai whenever you need us.

June 16, 2026

Always have a good experience when I come to Vandergriff Hyundai. Service fast and efficient. More

by Riddell32
Recommend Dealer
Yes
Employees Worked With
Abdulaziz Mohamed
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Jun 16, 2026 -

Vandergriff Hyundai responded

We are absolutely thrilled to hear that you consistently have great experiences with us! It is always wonderful to know that our team is delivering the fast and efficient service that our customers deserve. We look forward to welcoming you back on your next visit!

June 14, 2026

I asked for the service manger because he has great customer service and I use to work with him, then I got Mohammed then when I asked for the service manger he ignored what I said and didn't care what More

by EMERILMARILLA89
Recommend Dealer
No
Employees Worked With
Mohammed
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Jun 16, 2026 -

Vandergriff Hyundai responded

Your feedback is invaluable to us, and we are sorry to hear that you feel this way about your recent visit. We understand your frustration. Every customer deserves to feel heard and respected, and we take that standard seriously. We would like to discuss this further and work toward a resolution. Please reach out to our Service Manager, Efrain Martinez, at EMartinez02@vtaig.com, so we can better understand your experience and address your concerns appropriately.

June 14, 2026

No No ? ? The dealership provided excellent service They kept me up to date on progress at all times More

by Greg
Recommend Dealer
Yes
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Jun 16, 2026 -

Vandergriff Hyundai responded

We are absolutely thrilled to hear about your positive experience with us, Greg! Keeping our customers informed throughout the entire process is something we truly care about, and it is wonderful to know that our team delivered on that commitment. Thank you for taking the time to share your feedback — it means a great deal to us. We look forward to serving you again in the future!

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