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Vandergriff Hyundai

Arlington, TX

Overview
Reviews
Vehicles
4.6
1,838 Reviews
Call Dealership (817) 912-5122
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1120 I - 20 WEST

Arlington, TX

76017

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Showing 1,838 reviews

October 13, 2024

Did whatI needed price high every time I go in there no matter what I am charged at least $1000 this time my manager special oil change went from $99 and before I left I spent $1000 More

by debloom44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes Rodriguez
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Oct 14, 2024 -

Vandergriff Hyundai responded

Thank you for your feedback and for the 5-star rating! We’re glad we could meet your service needs. We understand that pricing can sometimes be a concern, and we appreciate your loyalty. If you have any questions about the charges or if there's anything we can do to assist you further, please don’t hesitate to reach out. We look forward to seeing you again!

October 12, 2024

The overall experience was good I loved Andrew he did everything I asked for. Guy with the cowboy hat, well he is seasoned and went up against me ( who is seasoned and aware of his Con. End of story it More

by lorigirl4377
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew
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Oct 14, 2024 -

Vandergriff Hyundai responded

Thank you for the fantastic review! We're so glad to hear that Andrew took great care of everything you asked for and provided a positive experience. As for the "seasoned" interaction with our team member, we're glad it all turned out well in the end! We appreciate your business and look forward to serving you again in the future. If you need anything, don't hesitate to reach out!

October 12, 2024

They are fantastic, customer service is their priority. Spot on. Best service in this town More

by cubpeg88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
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Oct 14, 2024 -

Vandergriff Hyundai responded

Thank you for your kind words! We're thrilled to hear that you had a fantastic experience with us and that our customer service met your expectations. Your satisfaction is our top priority, and we appreciate your support. We look forward to seeing you again soon!

October 12, 2024

The staff were super friendly and caring. They were very responsive and able to explain the services. Special shout out to Nathaniel. He has a great attitude, even at 7AM in the morning when More

by Kassandra Bravo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel
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Oct 14, 2024 -

Vandergriff Hyundai responded

Thank you for your wonderful feedback! We're thrilled to hear that our staff, especially Nathaniel, made your experience so positive. We strive to provide friendly and responsive service, even in the early morning! If you need anything else, feel free to reach out. Safe travels!

October 10, 2024

My first new car purchase was a great experience. Mark Webber knows his Hyundai cars and helped me to make decisions financially. I could tell that he wasn't trying to get me to give in along with th More

by shardai S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Anthony Webber
Report | Print
Oct 11, 2024 -

Vandergriff Hyundai responded

Thank you for sharing your wonderful experience! We’re thrilled to hear that Mark provided you with exceptional service and helped you navigate your first new car purchase. It's great to know that his expertise and genuine care made a positive impact on your decision-making process. Your recommendation means a lot to us! If you have any further questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new Hyundai!

October 07, 2024

The service was quick and my advisor was very curious and communicative throughout my visit. More

by reyes2142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ines Topic
Report | Print
Oct 10, 2024 -

Vandergriff Hyundai responded

Thank you for your positive feedback! We're glad to hear that you had a quick service experience and that your advisor was courteous and communicative. We appreciate your support and look forward to serving you again in the future!

October 03, 2024

I originally gave this review a lower score but the staff at Vandergriff contacted me promptly and made everything right! Nathaniel is an amazing advisor and I thank Ryan and Moaad for all their help in addr More

by Kayyyashhh4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel, Ryan
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Oct 04, 2024 -

Vandergriff Hyundai responded

Thank you for sharing your experience with us. We're sorry to hear that you faced challenges with your extended warranty and customer service. Your feedback is important, and we take these matters seriously. Please reach out to General Manager Ryan Rios at Rrios@vandergriffsales.com so we can address your concerns and work towards a resolution. We appreciate your patience and hope to make things right.

October 02, 2024

Friendly and helpful people who love their job, the technical staff explain every aspect I needed to do for my car to keep it running Properly More

by mmartinez059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
Report | Print
Oct 03, 2024 -

Vandergriff Hyundai responded

Thank you for your kind words! We’re delighted to hear that our friendly team and technical staff were able to provide you with the information you needed to keep your car running smoothly. We truly care about our customers and their vehicles, and your feedback means a lot to us. We look forward to helping you again!

Oct 03, 2024 -

mmartinez059 responded

Your very welcome and my car turns on a dime running Great Thanks Again Have a Bless Day

September 25, 2024

It was great service today from start to finish I was kept informed the whole time Thanks More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis
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Sep 26, 2024 -

Vandergriff Hyundai responded

Thank you for your kind words! We're thrilled to hear that you had a great experience from start to finish and that our team kept you informed throughout the process. Your satisfaction is our priority, and we look forward to serving you again in the future!

September 24, 2024

Fabian was excellent, and we really appreciate the great customer service. The loaner vehicle was nice to drive in the meantime and my car looks good as new. More

by brandiwells96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
Report | Print
Sep 25, 2024 -

Vandergriff Hyundai responded

Thank you for your kind words! We're thrilled to hear that Fabian provided you with excellent customer service and that you enjoyed the loaner vehicle. It’s great to know your car looks good as new! We appreciate your support and look forward to serving you again in the future!

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