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Vandergriff Hyundai

Arlington, TX

4.6
1,842 Reviews

1120 I - 20 WEST

Arlington, TX

76017

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Showing 1,842 reviews

September 05, 2023

Made an appointment for service and the made their commitments with professionalism and courteously. I will return. More

by BS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Garcia
Sep 07, 2023 -

Vandergriff Hyundai responded

Thank you so much for your positive review! We appreciate you taking the time to leave us a review, and we are looking forward to seeing you again in the future!

September 04, 2023

My experience was wonderful. Everyone was so professional and polite. I was there only for the upgraded security on the Hyundai Elantra 2015. They also checked everything else More

by Suzgarmil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby, Keith Samuels, Trevor Albritton, Jeff McGarr, Doug Ogan, Cory Walker, Austin Easterday
Sep 05, 2023 -

Vandergriff Hyundai responded

Thank you for your positive review! We are so happy to hear that you had a positive experience with us, and we are looking forward to seeing you again next time!

September 04, 2023

Currently the renovation at the service parts department is not supportive to customers. However, the service agent is very helpful More

by Wu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Garcia
Sep 05, 2023 -

Vandergriff Hyundai responded

Thank you for your positive review! We are so happy to hear that you had a positive experience with us, and we are looking forward to seeing you again next time!

September 04, 2023

Professional, Quick,,Perfect, Efficient, Polite Honest are all of the words that come to mind. The work done on the car was done so well that I noticed a difference immediately. More

by Suzgarmil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby, Keith Samuels, Trevor Albritton, Jeff McGarr, Doug Ogan, Cory Walker, Austin Easterday
Sep 05, 2023 -

Vandergriff Hyundai responded

Thank you for your positive review! We are so happy to hear that you had a positive experience with us, and we are looking forward to seeing you again next time!

September 02, 2023

Regret buying from them the service sucks very rude service manger I recommend buying so where else More

by rcagle48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phillip Owens
Sep 05, 2023 -

Vandergriff Hyundai responded

We're sorry to hear that you had a negative experience, but your review lacks specific details about the situation. We'd like to better understand what happened so we can address your concerns appropriately. Please provide us with more information about your experience, such as the nature of the issue you encountered or any specific interactions you had with our team. Your feedback is important to us, and we're committed to resolving any issues you may have encountered. At your earliest convenience, please contact our Service Manager, Efrain Martinez, at EMartinez02@vtaig.com.

September 02, 2023

Daniel Reyes was an outstanding salesman and I would certainly recommend him to my family and friends More

by jtierney68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Reyes , Phillip Owens
Sep 05, 2023 -

Vandergriff Hyundai responded

Thank you for your positive review! We are so happy to hear that you had a positive experience with us, and we are looking forward to seeing you again next time!

August 29, 2023

The dealership was under construction but them proivided great customer service! Very attentive and courteous. More

by isidra.perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Herrera
Sep 05, 2023 -

Vandergriff Hyundai responded

Thank you for your positive review! We are so happy to hear that you had a positive experience with us, and we are looking forward to seeing you again next time!

August 28, 2023

There were good and bad things about our experience. First was that we set an appointment, our initial sales rep was caught up on another deal. Understandable, the new sales rep we got was nice but see More

by meli0815
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tamim
Sep 05, 2023 -

Vandergriff Hyundai responded

We're genuinely sorry for any confusion regarding your first payment due date. Our aim is always to provide clear and accurate information to our customers, and it seems that we fell short of that during your purchase process. We understand how important it is to have the correct payment details, and we apologize for any inconvenience this may have caused. Please know that we take your feedback seriously, and we will use this as an opportunity to improve our communication with customers moving forward. Please contact Ryan Rios at Rrios@vandergriffsales.com and we will do our best to make this better.

August 26, 2023

Very pleasant staff that helped get my car get the oil change, They explained what they would do and how long it would take. More

by Janicecdavis3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Sep 05, 2023 -

Vandergriff Hyundai responded

Thank you for your positive review! We are so happy to hear that you had a positive experience with us, and we are looking forward to seeing you again next time!

August 22, 2023

Awesome customer service. Very well-versed, polite and courteous. Was given a free car wash afterwards, and complementary drinks while I waited. More

by michaelspiker79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigael Huebner
Aug 23, 2023 -

Vandergriff Hyundai responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

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