Vandergriff Hyundai
Arlington, TX
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My experience was wonderful. Everyone was so professional and polite. I was there only for the upgraded security on the Hyundai Elantra 2015. They also checked everything else Everyone was so professional and polite. I was there only for the upgraded security on the Hyundai Elantra 2015. They also checked everything else and let me know that I needed new front brakes and suggested a front end alignment and a coolant flush. I had all of that done and was shocked at the difference it made! Abby was especially great. she made sure that the repairs were done quickly and walked me through every step of the way. I am so pleased with the performance of each and everyone of your employees. It was wonderful!! More
Professional, Quick,,Perfect, Efficient, Polite Honest are all of the words that come to mind. The work done on the car was done so well that I noticed a difference immediately. are all of the words that come to mind. The work done on the car was done so well that I noticed a difference immediately. More
There were good and bad things about our experience. First was that we set an appointment, our initial sales rep was caught up on another deal. Understandable, the new sales rep we got was nice but see First was that we set an appointment, our initial sales rep was caught up on another deal. Understandable, the new sales rep we got was nice but seemed to be new and was unable to answer some of our questions. I purchased a new Santa Cruz on august 5th. The truck was not ready at the time of purchase. After a few phone calls back and forth they did deliver the truck four days later on august 9th. My biggest problem is that I was told I would have 45 days before my first payment. I received my statement and my payment is 30 days after my purchase date. My wife and I just had our first baby. I had scheduled 2 weeks off work with out pay to bond with our new born, because we were under the impression that our first payment was 45 days after our initial purchase we would be fine. Now that the first payment is due in 30 days instead of the 45 days putting us in a bind. More
Awesome customer service. Very well-versed, polite and courteous. Was given a free car wash afterwards, and complementary drinks while I waited. Very well-versed, polite and courteous. Was given a free car wash afterwards, and complementary drinks while I waited. More