Vandergriff Hyundai

I had an out the door deal done for a new SantaFe on Friday with an apt for Saturday morning to complete the sale... On Saturday morning they RAISED the price $3000 before I got to the dealership. Will Friday with an apt for Saturday morning to complete the sale... On Saturday morning they RAISED the price $3000 before I got to the dealership. Will never shop here again. More

Staff is friendly and professional. I was kept updated on service progress in real time from text link. My service price came under the estimate. I was provided with Lyft transportation I was kept updated on service progress in real time from text link. My service price came under the estimate. I was provided with Lyft transportation to my home and back to service center. More

Excellent service done in a timely manner. Have never had an issue with them.👍👍ok Have never had an issue with them.👍👍ok More

I will forever be apart of Vandergriff Hyundai family because the whole Hyundai team has treated me with utmost respect and love meeting all my car needs like a family should thank you Hyundai for giving because the whole Hyundai team has treated me with utmost respect and love meeting all my car needs like a family should thank you Hyundai for giving me a piece of mind from the time of my purchase to all my car servicing you all rock. Also to the management team professionalism starts from the top and trickles down to the bottom you all have done a marvelous job with getting that done keep moving forward with all your great works I am one happy camper More

Even tho this location was under construction they were fast and very helpful thanks Hyundai fast and very helpful thanks Hyundai More

They were prompt when I first showed up, called my service tech that I was here and they checked the wiper water level service tech that I was here and they checked the wiper water level More

I was very pleased with the work they did on my car and the service with Mercedes Rodriguez thank you the service with Mercedes Rodriguez thank you More

Buyer Beware Why i chose the dealership: Positive past experience with Vandergriff brand, price, and dealership owned by Berkshire Hathaway (Warren Buffet) Car Bought: 2023 Hyundai Ioniq 5 When: Late Ju experience with Vandergriff brand, price, and dealership owned by Berkshire Hathaway (Warren Buffet) Car Bought: 2023 Hyundai Ioniq 5 When: Late July 2023. Worked with: Carlos (Sales Person), William (Sales Manager), Osama (Finance Manager) Rating of Dealership: Location - 4 stars, Office and amenities - 1 star, Process - 1 star, People - 1 star (except Carlos who gets 3 stars for his friendliness) Summary of Issues: 1. Process took over 5 hours. Ended at 10pm. Finance uses a very small iPad to sign documents which is hard to read - I made the mistake of not asking for paper copies - don't make the same mistake 2. Photograph everything you sign - the initial terms that i signed before talking to finance magically got shredded minutes after i signed and was no where to be found 3. Car was delivered to me with 9% battery. I got a promise to pay for charging to 100% that has still not been fulfilled (see photo). 4. Asked for a copy of contract several times while there and over email and was assured it would be emailed. Had to go to the dealership again to get a printed copy. See my #2 - photograph everything!!! 4. MPP (extended warranty) was added without knowledge (see photo). I emailed MPP and VH's Managing Partner Ryan Rios and since then there has been a response that it will be refunded which is still awaited. 5. They lost the title of my trade in and claimed after a few days after the transaction that i did not provide it to them 6. Zero follow up calls to check on experience. I have bought cars from used car dealership like Echopark that have done a much better job in follow ups and showing an interest in customers having a good experience. Only received 1 email from Sales Manager asking me to give them high ratings when Hyundai Survey comes in. Wont ask them to hold their breath on that not that it matters! I was almost ready to buy from Freeman Hyundai which in retrospect i should have done. Guess Vandergriff and Berkshire Hathaway brands dont have the same credibility and are now into shady tactics to make a couple of extra bucks from customers. More

Great service very friendly and helpful with car service and credit service and customer service good service and credit service and customer service good service More

I had a great experience and services guys was extremely nice.he was willing to help me with my need and also went above and beyond to advise that I was able to get my oil change today instead of waiting. nice.he was willing to help me with my need and also went above and beyond to advise that I was able to get my oil change today instead of waiting. More