Vandergriff Hyundai
Arlington, TX
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The service staff including my service advisor was very courteous, friendly and helpful. I was impressed. The reason for the 4 rating was because of the wait time to get the oil changed. courteous, friendly and helpful. I was impressed. The reason for the 4 rating was because of the wait time to get the oil changed. More
My customer-service representative, Abigael, was excellent. She had ready satisfactory answers to my questions about the routine service to be performed this day, arranged courtesy-car service to a excellent. She had ready satisfactory answers to my questions about the routine service to be performed this day, arranged courtesy-car service to a nearby restaurant at no charge, and was on target with her estimate of when my car would be ready. Abigael is first-rate. - Edward P., Arlington, Texas More
From Carlos in sales all the way to finance and management help was unmatched by anyone I have dealt with in the past. They all worked together to find a solution for me and my situation instead of management help was unmatched by anyone I have dealt with in the past. They all worked together to find a solution for me and my situation instead of just concentrating on just making a sale. Kudo's to the whole team. I will never go to another dealership besides vandergriff. More
My service advisor, Abigael Huebner, was fantastic! She kept me apprised and updated on the repair of my car. She was organized and detail oriented. She was focused on me as a customer and was empathet She kept me apprised and updated on the repair of my car. She was organized and detail oriented. She was focused on me as a customer and was empathetic about my transportation situation. When we had a hiccup in the service i asked for she took ownership of the situation and was able to resolve it and kept her promise that the additional maintenance would only take about an hour. Abigael is a true professional and demonstrated a commitment to customer service. She is an asset to Vandergiff Hyundai. My experience was stellar because of her. More
Service department good Customer rep good even with all the construction going on Appointment was for 10:30 should take 4 hrs for oil change the up to date app was off the construction going on Appointment was for 10:30 should take 4 hrs for oil change the up to date app was off More