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Vandergriff Hyundai

Arlington, TX

4.6
1,842 Reviews

1120 I - 20 WEST

Arlington, TX

76017

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Showing 1,842 reviews

October 12, 2023

My customer-service representative, Abigael, was excellent. She had ready satisfactory answers to my questions about the routine service to be performed this day, arranged courtesy-car service to a More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigael
Oct 20, 2023 -

Vandergriff Hyundai responded

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your automotive needs.

October 10, 2023

Very courteous and professional. Did everything they could to mitigate the construction interference. Thank you. More

by mbuckley0625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigale
Oct 20, 2023 -

Vandergriff Hyundai responded

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your automotive needs.

October 09, 2023

From Carlos in sales all the way to finance and management help was unmatched by anyone I have dealt with in the past. They all worked together to find a solution for me and my situation instead of More

by Mark Spitzfaden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius Carter, Phillip Owens
Oct 09, 2023 -

Mark Spitzfaden responded

Awesome team

October 09, 2023

Service was excellent, agent was very polite and helpful. He was also very motivated about his jab More

by Parmjitkchahal71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel , Bernardo Aguayo, Jeff McGarr, Cory Walker, Phillip Owens
Oct 20, 2023 -

Vandergriff Hyundai responded

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your automotive needs.

October 03, 2023

Service was excellent once they received the correct part. Service advisor notified me of part delivery at 2:00, car was ready at 3:15. More

by genehooper
Recommend Dealer
Yes
Employees Worked With
Nicholas Billeaud
Oct 06, 2023 -

Vandergriff Hyundai responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers. Your feedback means the world to us and serves as motivation to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again in the future.

September 30, 2023

My service advisor, Abigael Huebner, was fantastic! She kept me apprised and updated on the repair of my car. She was organized and detail oriented. She was focused on me as a customer and was empathet More

by GMu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigael Huebner
Oct 02, 2023 -

Vandergriff Hyundai responded

Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence.

September 29, 2023

Service department good Customer rep good even with all the construction going on Appointment was for 10:30 should take 4 hrs for oil change the up to date app was off More

by obfaithful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes
Oct 02, 2023 -

Vandergriff Hyundai responded

Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence.

September 28, 2023

The service advisor was very knowledgeable and friendly. Work was done as scheduled. Pleasant experience More

by Anders4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Herrera jr
Sep 28, 2023 -

Anders4444 responded

The service advisor was very knowledgeable and friendly. Work was done as scheduled. Pleasant experience

September 24, 2023

I had an out the door deal done for a new SantaFe on Friday with an apt for Saturday morning to complete the sale... On Saturday morning they RAISED the price $3000 before I got to the dealership. Will More

by pollila
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Alex, preowned Director.
Sep 26, 2023 -

Vandergriff Hyundai responded

We're sorry to hear that you were unhappy with the pricing of the vehicle. Our goal is to provide our customers with fair and competitive pricing. We understand that pricing can be a significant factor in your decision-making process, and we always strive to offer the best value possible. If you have any specific concerns or feedback about our pricing, please don't hesitate to reach out to us directly. We value your input, and we're here to address any questions or issues you may have. Thank you for considering us, and we hope to have the opportunity to better serve you in the future. Please contact Ryan Rios at Rrios@vandergriffsales.com and we will do our best to make this better.

September 23, 2023

Staff is friendly and professional. I was kept updated on service progress in real time from text link. My service price came under the estimate. I was provided with Lyft transportation More

by lilred3400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Sep 26, 2023 -

Vandergriff Hyundai responded

Thank you so much for your positive review! We are always happy to assist. Please don't hesitate to reach out if you need anything else at all!

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