Back

Vandergriff Hyundai

Arlington, TX

4.6
1,818 Reviews

1120 I - 20 WEST

Arlington, TX

76017

Directions

By Type

Showing 1,818 reviews

October 03, 2023

Service was excellent once they received the correct part. Service advisor notified me of part delivery at 2:00, car was ready at 3:15. More

by genehooper
Recommend Dealer
Yes
Employees Worked With
Nicholas Billeaud
Oct 06, 2023 -

Vandergriff Hyundai responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers. Your feedback means the world to us and serves as motivation to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again in the future.

September 30, 2023

My service advisor, Abigael Huebner, was fantastic! She kept me apprised and updated on the repair of my car. She was organized and detail oriented. She was focused on me as a customer and was empathet More

by GMu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigael Huebner
Oct 02, 2023 -

Vandergriff Hyundai responded

Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence.

September 29, 2023

Service department good Customer rep good even with all the construction going on Appointment was for 10:30 should take 4 hrs for oil change the up to date app was off More

by obfaithful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes
Oct 02, 2023 -

Vandergriff Hyundai responded

Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence.

September 28, 2023

The service advisor was very knowledgeable and friendly. Work was done as scheduled. Pleasant experience More

by Anders4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Herrera jr
Sep 28, 2023 -

Anders4444 responded

The service advisor was very knowledgeable and friendly. Work was done as scheduled. Pleasant experience

September 24, 2023

I had an out the door deal done for a new SantaFe on Friday with an apt for Saturday morning to complete the sale... On Saturday morning they RAISED the price $3000 before I got to the dealership. Will More

by pollila
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Alex, preowned Director.
Sep 26, 2023 -

Vandergriff Hyundai responded

We're sorry to hear that you were unhappy with the pricing of the vehicle. Our goal is to provide our customers with fair and competitive pricing. We understand that pricing can be a significant factor in your decision-making process, and we always strive to offer the best value possible. If you have any specific concerns or feedback about our pricing, please don't hesitate to reach out to us directly. We value your input, and we're here to address any questions or issues you may have. Thank you for considering us, and we hope to have the opportunity to better serve you in the future. Please contact Ryan Rios at Rrios@vandergriffsales.com and we will do our best to make this better.

September 23, 2023

Staff is friendly and professional. I was kept updated on service progress in real time from text link. My service price came under the estimate. I was provided with Lyft transportation More

by lilred3400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Sep 26, 2023 -

Vandergriff Hyundai responded

Thank you so much for your positive review! We are always happy to assist. Please don't hesitate to reach out if you need anything else at all!

September 19, 2023

Excellent service done in a timely manner. Have never had an issue with them.👍👍ok More

by w0lfaussie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
Sep 20, 2023 -

Vandergriff Hyundai responded

Thank you so much for your kind words and the 5-star rating! We're thrilled to hear that you had an excellent experience with our service. If you ever need assistance in the future, feel free to reach out.

September 15, 2023

I will forever be apart of Vandergriff Hyundai family because the whole Hyundai team has treated me with utmost respect and love meeting all my car needs like a family should thank you Hyundai for giving More

by isalymarie2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis , Keith Samuels, Trevor Albritton, Jeff McGarr, Doug Ogan, Cory Walker, Austin Easterday
Sep 18, 2023 -

Vandergriff Hyundai responded

Hi Isaly, thank you so much for your kind words and for choosing Vandergriff Hyundai as your trusted car provider. We're thrilled to hear that our team has provided you with exceptional service and made you feel like part of our family. We appreciate your support and look forward to serving you in the future.

September 14, 2023

I was very pleased with the work they did on my car and the service with Mercedes Rodriguez thank you More

by vickytvj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes
Sep 18, 2023 -

Vandergriff Hyundai responded

Hi Vicky, thank you so much for your kind words! We're glad to hear that you had a great experience with our team and Mercedes Rodriguez. If you have any other feedback or need assistance in the future, please don't hesitate to reach out. Take care!

September 14, 2023

Even tho this location was under construction they were fast and very helpful thanks Hyundai More

by lena.annsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff McGarr
Sep 18, 2023 -

Vandergriff Hyundai responded

Hi Lena! Thank you so much for your kind words and positive review. We're thrilled to hear that our team provided fast and helpful service, despite the construction. We appreciate your support and hope to see you again soon.

...
15
...