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Vandergriff Hyundai

Arlington, TX

4.6
1,842 Reviews

1120 I - 20 WEST

Arlington, TX

76017

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Showing 1,842 reviews

January 20, 2024

I’m pleased with my experience. The sales manager Brant and salesman Charles did an excellent job.10 out of 10 scale is how I rate them. More

by Tracy Landess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
New Sales manager Brant and the salesman he assigned me Charles were both excellent , Phillip Owens
Jan 22, 2024 -

Vandergriff Hyundai responded

Hi Tracy, Thank you for your review. We are so happy to hear our team provided you with excellent service. We appreciate your kind words and patronage. We hope to see you again for all of your auto needs.

January 17, 2024

My fiancé was looking for a Cadillac XTS or CT6 preferably, when we saw a 2016 XTS Platinum at this location priced at $22K. We sent a message to this dealership to schedule a test drive & they HOU More

by jbutterfly36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ceante Ford
Jan 19, 2024 -

Vandergriff Hyundai responded

Hi Jamesetta, we're sorry to hear about your experience. We strive to provide quality cars and exceptional service. We'd like to investigate and address your concerns. Please contact Ryan Rios at Rrios@vandergriffsales.com and we will do our best to make this better. Thank you.

Jan 23, 2024 -

jbutterfly36 responded

Hello, I emailed you on 1/19/24 with my contact information and you have not responded. If you plan on standing behind your used cars and making it right for us call me. I will delete this review once satisfied, if not I’ll keep the public aware. Thank you.

January 15, 2024

Excellent service, very professional sellers who manage to satisfy the customer's needs. Congratulations all! More

by marvinmpb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hernández ?????????? Sales Dept.
Jan 17, 2024 -

Vandergriff Hyundai responded

Hi Marvin, Thank you for your review. We are happy to hear that our team provided great service. Thank you for your patronage.

January 14, 2024

Nathanial, our salesman, was friendly, professional and helped us at every step of the process of purchasing a vehicle. He was invaluable! All of the other persons involved in our purchase were helpful and More

by mjcbashaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel, Sales Department=Five Stars!, Phillip Owens
Jan 17, 2024 -

Vandergriff Hyundai responded

Hi there, Thank you for your kind words. We are happy to hear that Nathanial provided you with excellent service. We look forward to working with you again.

January 13, 2024

Most unethical dealership in DFW. Takes advantage of people and lies about everything . RUN fast More

by brendastonestreet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bernardo Aguayo, Hector Garnica, Hilario Alvarez, Juan Huerta, Abdullahi Babalola, Michael Oatman, Darius Carter, Luis Lopez, Fernando Baltazar, Phillip Owens
Jan 15, 2024 -

Vandergriff Hyundai responded

Hi Brenda. We have no record of you being in our store. If you have any questions or concerns, please reach out to Ryan Rios at rrios@vtaig.com. Thank you.

January 12, 2024

Service advisor Mercedes is the best. Friendly, competent, and knowledgeable. Keep an eye on her for future supervisory or management positions. More

by Jtcennamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes Rodriquez
Jan 17, 2024 -

Vandergriff Hyundai responded

Hi there, Thank you for your review. We are thrilled to hear Mercedes provided you with excellent service in our service department. Thank you for you continued patronage.

January 10, 2024

They got right to the job of changing the oil in my car. They finished sooner than I expected! Great personal service! More

by Ctbriggs8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bearce
Jan 17, 2024 -

Vandergriff Hyundai responded

Hi there, Thank you for your review. We are happy to hear you received great service from our service department. Thank you for your kind words.

January 09, 2024

Good Service from the time I pull in and left. Thank you, everyone. I definitely will be come back. More

by Kauane Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Farbin Garcia
Jan 17, 2024 -

Vandergriff Hyundai responded

Hi Kauane, Thank you for your review. We are glad to hear you received excellent service from the service department. We look forward to working with you again!

January 05, 2024

Pablo was a great help. He was able to meet my needs and offer me a great new car More

by jasminesarra0401
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pablo
Jan 17, 2024 -

Vandergriff Hyundai responded

Hi Jasmine, Thank you for your review. We are happy to hear you received excellent service from Pablo. We are glad that your needs were met and you were able to purchase a great new car!

January 04, 2024

Service did a great job of communicating with me throughout the repair. Technicians actually made sure the issue was fixed, rather than throwing a part at it and calling it good. Car was returned to More

by brett.d.spicer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jan 17, 2024 -

Vandergriff Hyundai responded

Hi Brett, Thank you for your review. We are happy to hear the service department provided you with excellent service. We look forward to working with you again.

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