Vandergriff Hyundai
Arlington, TX
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I’m pleased with my experience. The sales manager Brant and salesman Charles did an excellent job.10 out of 10 scale is how I rate them. The sales manager Brant and salesman Charles did an excellent job.10 out of 10 scale is how I rate them. More
My fiancé was looking for a Cadillac XTS or CT6 preferably, when we saw a 2016 XTS Platinum at this location priced at $22K. We sent a message to this dealership to schedule a test drive & they HOU preferably, when we saw a 2016 XTS Platinum at this location priced at $22K. We sent a message to this dealership to schedule a test drive & they HOUNDED us to come out. He test drove the car, he smelled an oil burning odor and I heard a loud bump in the back end, the salesman riding with us said the oil smell was from the recent oil change and then said he didn’t hear the loud bump. Got back to do the paperwork and they added $10K worth of warranties in which we declined all but 1 warranty. We put $6K down, only to get the car home to find out there’s busted shocks in the back and we smell the exhaust (catalytic converter is cracked). The dealership has not called us back to stand behind their products and who wants to start fixing on a car they just purchased? This dealership obviously doesn’t check their used cars before selling. I KNEW WE SHOULD’VE WENT TO THE CADILLAC DEALERSHIP. DONT GO HERE!!!! More
Nathanial, our salesman, was friendly, professional and helped us at every step of the process of purchasing a vehicle. He was invaluable! All of the other persons involved in our purchase were helpful and helped us at every step of the process of purchasing a vehicle. He was invaluable! All of the other persons involved in our purchase were helpful and went beyond what was expected. Thank you, Vandergriff Hyundai, for a great experience! More
Most unethical dealership in DFW. Takes advantage of people and lies about everything . RUN fast Takes advantage of people and lies about everything . RUN fast More
Service advisor Mercedes is the best. Friendly, competent, and knowledgeable. Keep an eye on her for future supervisory or management positions. Friendly, competent, and knowledgeable. Keep an eye on her for future supervisory or management positions. More
Service did a great job of communicating with me throughout the repair. Technicians actually made sure the issue was fixed, rather than throwing a part at it and calling it good. Car was returned to throughout the repair. Technicians actually made sure the issue was fixed, rather than throwing a part at it and calling it good. Car was returned to me actually fixed, unlike many other dealers I've been to that either fail to fix an issue or do something wrong and make the car worse. More