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Vandergriff Hyundai

Arlington, TX

4.6
1,842 Reviews

1120 I - 20 WEST

Arlington, TX

76017

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Showing 1,842 reviews

February 15, 2024

Everyone was great to work with at Vandergriff. Drake was wonderful. He is a very good salesman. Hope to do more business with him. More

by Stacey.speegle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drake Logan
Feb 16, 2024 -

Vandergriff Hyundai responded

Hi Stacey, Thank you for your review. We are so glad to hear that Drake and our team provided you with great service!. Thank you for your kind words and patronage. Please visit us again for all of your vehicle needs.

February 13, 2024

This was the best dealership. Customer service was amazing. Thanks and I will be back More

by Mthomas76140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Feb 13, 2024 -

Vandergriff Hyundai responded

Hi there, Thank you for your review. We are happy to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

February 13, 2024

Quick to meet with someone. Gigi was amazing! She got me the deal I was wanting and was so much fun to work with. I will definitely be back! More

by Kristin I.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gigi, Charles
Feb 14, 2024 -

Vandergriff Hyundai responded

Hi Kristin, Thank you for your review. We are so happy to hear that Gigi provided you with a great purchasing experience! Thank you for your kind words and patronage. We look forward to working with you again.

February 12, 2024

They were very attentive and had respectful manners! They person I talked to was so helpful! More

by BHills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sullivan
Feb 13, 2024 -

Vandergriff Hyundai responded

Hi there, Thank you for your review. We are happy to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

February 11, 2024

Helpful,professional. .Sully was knowledgeable and answered all my questions Will return to dealership , thank you More

by Rydellsheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sully
Feb 13, 2024 -

Vandergriff Hyundai responded

Hi Sheryl, Thank you for your review. We are happy to hear that Sully provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

February 08, 2024

I received an online quote to sell my car to Vandergriff Hyundai. My vehicle had absolutely no mechanical issues and was running great for years prior to arriving to the dealership. The appraiser who assess More

by steddy73
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Seeda (don’t know spelling), Scott
Feb 09, 2024 -

Vandergriff Hyundai responded

Hi Teddy, When we appraised your trade and the check engine light came on, we took it to service and have them scan for codes. Your vehicle had just had the codes cleared before it came in, so we could appraise the vehicle without knowing that there was something wrong with it. All of this is verifiable when a tech scans the vehicle for codes. We strive to provide clear and accurate information when assessing each vehicle that comes in, but this is made difficult when cars are altered to show misleading information.

Feb 09, 2024 -

steddy73 responded

Wow, your response is alarming and demonstrates poor character of your dealership. You’re really going to respond clearing codes will resolve mechanical issues? Another example of providing an excuse and not taking accountability. Being the sole owner of this vehicle and knowing where/what it has been doing at all times, I can assure you there have been no codes cleared. There had been no reason to clear codes if none were present due to no issues. Hypothetically, even if the codes were cleared, clearing codes does not fix a mechanical issue. Clearing codes does not explain how it was running perfectly fine when it was brought to you all and after the test drive, is when it started idling and driving rough thus resulting in the codes. The root cause of the check engine light coming on is the appraiser causing mechanical damage to the vehicle during his test drive resulting in the car to start idling rough. Vehicle was idling/running great before it got to you. Clearing codes does not resolve rough idles if they previously existed that created the codes. Disappointed in your false, illogical response but if that’s your business practice, it speaks volumes of your unethical practices.

February 01, 2024

Awesome. Next day appointment. Set clear expectations. In and out under two hours. It’s clear they care about customers and value their time. More

by Vandergriff Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Billeaud
Feb 02, 2024 -

Vandergriff Hyundai responded

Hi there, Thank you for your review. We are so glad to hear our team provided you with awesome service. We appreciate your kind words and patronage. Please visit us again for all of your vehicle needs.

January 31, 2024

Very knowledgeable, helpful and great when it comes to customer service. Will return when I need help again. More

by pdydesigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Billeaud
Jan 31, 2024 -

Vandergriff Hyundai responded

Hi there, Thank you for your review. We are so happy to hear that our team provided you with helpful customer service. Thank you for your kind words and patronage. We look forward to working with you again.

January 30, 2024

Despite renovations to facility, they were able to take care of my needs for my vehicle in an efficient manner. More

by konsim15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Billeaud
Jan 30, 2024 -

Vandergriff Hyundai responded

Hi there, Thank you for your review. We are so happy our team provided you with efficient service. Thank you for your kind words and patronage. We look forward to working with you again.

January 30, 2024

Great,clean dealership even with the construction ongoing. The staff was very helpful during my service. More

by measmith6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Billeaud
Jan 31, 2024 -

Vandergriff Hyundai responded

Hi there, Thank you for your review. We are so happy to hear our team provided you with helpful service. Thank you for your kind words and patronage. Please visit us again for all of your vehicle needs.

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