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Vandergriff Hyundai

Arlington, TX

Overview
Reviews
Vehicles
4.6
1,988 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Located in Arlington, Texas, the staff at Vandergriff Hyundai will help you find the Hyundai vehicle you want. At www.vandergriffhyundai.com we offer a searchable online inventory of new Hyundai cars, along with well maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Hyundai or quality used car that you have been searching for.
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1120 I - 20 WEST

Arlington, TX

76017

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Showing 1,988 reviews

July 05, 2026

I like the services Vandergrift provide. I have been going there since 2003. I have bought six vehicles from them More

by duramanij
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm not sure of his name.
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July 01, 2026

Very helpful professional answered all of my questions thoroughly so that I understand what the Service being done More

by goldensunset65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammmad, A, AL-Asadi
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Jul 01, 2026 -

Vandergriff Hyundai responded

We are happy to hear that your service experience was such a positive one. It means a great deal to us that our team took the time to walk you through everything thoroughly and made sure you felt informed every step of the way. We look forward to welcoming you back to Vandergriff Hyundai whenever you need us.

June 25, 2026

They were professional, friendly and very helpful. But it took all most a month for a recall and air conditioner leak. More

by CHRISTOPHER.SALTER
Recommend Dealer
Yes
Employees Worked With
Mercedes
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Jun 26, 2026 -

Vandergriff Hyundai responded

Your feedback is incredibly valuable, and we are glad to hear that your experience with our team was professional, friendly, and helpful. We understand that waiting nearly a month for a recall and air conditioning repair can be frustrating, and we genuinely appreciate your patience throughout that process. Supply chain timelines and the nature of recall work can sometimes extend beyond what any of us would prefer, and we regret that the wait did not meet your expectations. We appreciate you taking the time to share your honest thoughts, as it helps us continue to improve the experience we provide.

June 24, 2026

Mercedes was an excellent advisor, kind, patient and kept me updated. Customer waitung area is comfortable and the snacks and beverages are appreciated. More

by judirenetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes
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Jun 25, 2026 -

Vandergriff Hyundai responded

We are overjoyed to hear about your recent experience with us! It is wonderful to know that Mercedes provided you with such attentive and patient service while keeping you informed throughout your visit. We will be sure to pass along your kind words to her. Thank you for also taking the time to mention the waiting area. We want every visit to be as comfortable as possible, and it means a great deal to know that those details made a difference. We look forward to welcoming you back!

June 23, 2026

Service took a really long time. The shop seemed understaffed. They did not fill my washer fluid, and did not vacuum interior as promised. More

by Matt.mccoy
Recommend Dealer
Yes
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Jun 24, 2026 -

Vandergriff Hyundai responded

We value your input, and we are sorry to hear that you feel this way about your recent visit. We understand your frustration. Experiences like this fall short of the standards we hold ourselves to, and we take that seriously. We would like to discuss this further and work towards a resolution. Please reach out to our Service Manager, Efrain Martinez, at EMartinez02@vtaig.com so we can better address your concerns.

June 21, 2026

The porter on the drive was excellent kept us informed until the advisor was free to help, advisor was very efficient and took care of the services requested. Services were performed quickly and before es More

by tracy123
Recommend Dealer
Yes
Employees Worked With
Darrien bell
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Jun 22, 2026 -

Vandergriff Hyundai responded

We are overjoyed to hear about your recent experience with us! It is wonderful to know that our team kept you informed and made sure you were taken care of right away. That kind of attentiveness and clear communication is exactly what we strive for with every visit.

June 21, 2026

The process was a little bit longer than I expected but overall it was a great experience. More

by Marya.thompson53
Recommend Dealer
Yes
Employees Worked With
Mercedes
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Jun 22, 2026 -

Vandergriff Hyundai responded

We are glad to hear that your overall experience with us was a great one! We truly appreciate you taking the time to share your feedback, and we understand that a longer-than-expected process can be inconvenient. Your comments are valuable to us, and we will use them to continue improving the experience we provide to every customer. We hope to welcome you back to Vandergriff Hyundai again soon!

June 21, 2026

Good service except my personal sun shade is missing I would like it returned please More

by dennis.polzun
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
D.Bell
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Jun 22, 2026 -

Vandergriff Hyundai responded

Thanks for taking the time to share your feedback, dennis.polzun! We are glad to hear that your overall service experience was a positive one, and we truly appreciate your kind words.

June 19, 2026

Quick, friendly & efficient. The staff was very nice. I was very happy with the experience & super happy about the make ready cleaning. Great job! More

by Anmmelton
Recommend Dealer
Yes
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Jun 22, 2026 -

Vandergriff Hyundai responded

Thanks so much for taking the time to share your experience! We are thrilled to hear that our team made such a positive impression with their friendly and efficient service, and that the make ready cleaning exceeded your expectations. We truly appreciate your kind words and are glad your visit went so smoothly. We look forward to welcoming you back whenever you need us!

June 16, 2026

I was kept informed about repair progression. Bathroom clean. Healthy snacks Coffee cream selection??? Overall:9.5 More

by Margo
Recommend Dealer
Yes
Employees Worked With
Cecil ?
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Jun 17, 2026 -

Vandergriff Hyundai responded

We are honored to read your kind feedback, Margo! It's wonderful to know that you felt informed throughout the repair process — keeping our customers in the loop every step of the way is something we genuinely care about. We're also glad the amenities added a little comfort to your visit, and we'll take your note about the cream selection to heart as we continue to look for ways to improve. Thank you for the 9.5 overall rating — we'll keep working to earn that last half point! We truly value your trust and look forward to welcoming you back to Vandergriff Hyundai whenever you need us.

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