Vancouver Hyundai

We were extremely happy with our experience at Vancouver Hyundai. Smith DuBay was very knowledgeable about the car we wanted to buy. There was no pressure and we were able to get the right car for us. Hyundai. Smith DuBay was very knowledgeable about the car we wanted to buy. There was no pressure and we were able to get the right car for us. More

Purchased a vehicle We got exactly what we were looking for in the vehicle we purchased. Therefore the rest was easy. The employee was friendly and did what we requested We got exactly what we were looking for in the vehicle we purchased. Therefore the rest was easy. The employee was friendly and did what we requested. More

Great service I’d like to say that this dealership is very customer service oriented. They are honest and genuine. My salesperson was Trisha. She was great and help I’d like to say that this dealership is very customer service oriented. They are honest and genuine. My salesperson was Trisha. She was great and helped me to find the perfect car! Highly recommend! More

no pressure James Sorensen helped me through the whole process - I never felt pressured. The finance department made everything go super smooth and they took thei James Sorensen helped me through the whole process - I never felt pressured. The finance department made everything go super smooth and they took their time getting me in the car I wanted. Thanks! More

Great service and knowledgeable staff My husband and I were looking for a new family car and just happened to come by Vancouver Hyundai after going to the mall. James approached us and hel My husband and I were looking for a new family car and just happened to come by Vancouver Hyundai after going to the mall. James approached us and helped us start to narrow down which car would meet our needs. At first we were planning on looking at a few other places but he helped us find the perfect car for our family and I’m so glad he helped us to make a decision. I would highly recommend VH. Very great staff that makes the awkwardness of looking for a car feel like a fun easy process. More

Falsing advertising on price and rudeness to me I confirmed a 2019 Accent sales price $12,991. Bryan in sales was professional and as I was prepared to purchase this car with all paperwork done. The I confirmed a 2019 Accent sales price $12,991. Bryan in sales was professional and as I was prepared to purchase this car with all paperwork done. The manager Jim comes in with a short attitude and says to me without even introducing himself that the car is $13,991. I said it was advertised for $1000 less. His reply was he will not sell this car for under 13,991 and that advertising made a mistake that he will fix right now. He immediately walked out of the room. I told Bryan it looks like I'm not purchasing this vehicle and then I left. I am fully prepared to begin a Better Business Bureau case on this situation. I have the confirmation email and the orginal advertised price for this said vehicle. More

Really fun! I bought my new 2018 Elantra from Nick Diamond, and he made the dealership a fun place to shop around. I wasn't even sure what kind of car I was looki I bought my new 2018 Elantra from Nick Diamond, and he made the dealership a fun place to shop around. I wasn't even sure what kind of car I was looking for, but he helped me identify what would best suit my lifestyle and save me the most money. Thanks again Nick! More

Horrible service and dishonest Lazy sales people lazy manager. They are dishonest about even cleaning a car before it's sold. There was a popcorn chocolate stains in the carpet Du Lazy sales people lazy manager. They are dishonest about even cleaning a car before it's sold. There was a popcorn chocolate stains in the carpet Dusty windows after they said they had detailed it. My husband had to ride in the car with them a second time to actually go clean it and wash it. They dishonest about their lending paperwork and their sales agent was actually cleaning the car in between having a sign paperwork. I had called that morning to let them know we'd be coming in to pick up the car and to please have it ready at 11 a.m. it wasn't ready until after 5 p.m. and that's because we had to keep reminding them while we were there to please clean the car. On top of that for the first few days they were offering 3500 Less on a trade in then the value of the car so instead we sold it private and got four thousand more than what they were offering. I went back to the dealership to let them know that they didn't do the paperwork on the lending how I needed it and clearly explained I needed it and the rep told me that's exactly how they did it with my credit union. The sales manager was upset that I told him that they lied to us and left me standing in the sales floor and said he wasn't going to talk to me and left. If they didn't have the car I wanted I would have never bought anything here, they made the experience very negative one. Also when we were discussing financing their lenders quoted me $500 payments supposably through my credit union. I didn't believe them so I went and got pre-approved through my credit union and turns out the payments were 225. It was just a shady experience overall. More

Poor customer service and lack of transparency Absolutely do not recommend Vancouver Hyundai. In our two times visiting their location, we found ourselves beyond frustrated with their poor customer Absolutely do not recommend Vancouver Hyundai. In our two times visiting their location, we found ourselves beyond frustrated with their poor customer service and the lack of transparency in the purchasing process. Trisha was especially useless and unwilling to help us in any way and could not answer basic questions about service when we visited trying to get a replacement for a brand new tire that blew out less than a month after we bought a brand new 2018 Elantra from them. So disappointed and will absolutely not be sending any business their way. We will stick with Dick Hanna moving forward, even if we have to go to Portland. We value service and believe in nice! More

Milo Meeting and working with Milo is an experience we will never forget and a story that we will repeat for years to come. A wonderful, knowledgeable you Meeting and working with Milo is an experience we will never forget and a story that we will repeat for years to come. A wonderful, knowledgeable young man!! More