Vancouver Hyundai

When purchased, my vehicle was out of alignment. The mechanic adjusted the toe in & it was still not right. I was informed nothing else could be done as my vehicle was within specs. After I raised xxxx mechanic adjusted the toe in & it was still not right. I was informed nothing else could be done as my vehicle was within specs. After I raised xxxx & promised legal action, the dealership paid my mechanic to properly align my vehicle. In the sixteen months since I purchased my vehicle, circumstantial evidence indicates the service department may not have performed certain requested maintenance & may have damaged my vehicle's alignment when it was serviced on one occassion (I had my mechanic realign my vehicle @ my expense). It is possible the lack of service is retaliatory in nature. I have been asked if some discrimination is involved. My response to the question was simply anything is possible. The service department personnel have proven to be incompetent, untrustworthy & perhaps even more. My vehicle (2010 Elantra Touring SE) is exactly what I wanted. I was very impressed with the internet sales manager & the sales person. I'm extremely dissapointed with the service department & plan to have my vehicle serviced @ a different dealership or @ another reliable service center. More

I went in to look at and test drive a vehicle I had interest in. I ended up driving a car. The sales person was pleasant enough. After the test drive I was asked if I was looking at purchasing a vehicl interest in. I ended up driving a car. The sales person was pleasant enough. After the test drive I was asked if I was looking at purchasing a vehicle that day. My response was, "No, not today. I am just looking at my options." Promptly, I was lead into a small room and introduced to a finance person who repeatedly asked me, "how can I get your business today?" Every time I was asked this I would reply how I had earlier: "I am just looking at my options. I am not going to buy today." Every time I answered he would take his paper and come back a few minutes later with a slightly lower price. I was kept in the dealership for over two hours. I gave them no inclination that I would purchase a car from them that day, yet over and over and over again pressure tactics were used on me to break down and accept a deal. The finance person was set on selling me a car, even though I did not want to buy one. I found him to be extremely pushy and rude. How many times should I have to say that I am Not going to buy a car? I repeated myself at least ten times within the two hour span and they still did not want to accept my decision. In order to leave the room they were “negotiating” with me I basically stood up and walked out. Why would I ever purchase a vehicle from a pushy sales person? Even if I did want to buy a car that day I wouldn’t buy from them based on their out-of-line sales tactics. I do Not recommend going to the Vancouver Hyundai dealership, not even to test drive a car, unless you like to be kept in a room and verbally pushed around. These people do not deserve my business or anyone else’s. They are rude and don’t care what you have to say. They just want a sale and will do what they can to get their way. More