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Vancouver Ford

Vancouver, WA

4.6
533 Reviews

6801 Northeast 40th Street

Vancouver, WA

98661

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533 Reviews of Vancouver Ford

December 03, 2019

Lane is very helpful at my visit at the dealership. Lane made my visit amazing. 100% I will recommend to my friends and family. Thank you. More

by Larisa
Recommend Dealer
Yes
Employees Worked With
Lane
Dec 04, 2019 -

Vancouver Ford responded

Larisa, thank you for leaving such a great review and high star rating! We're happy to pass along the kind words to the team here at Vancouver Ford! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 29, 2019

It didn't take long for us to get help with the car we were looking at, and the sales person who helped us was very friendly and patient. Very good experience at Ford today. More

by Dan
Recommend Dealer
Yes
Employees Worked With
Eric Thune
Dec 03, 2019 -

Vancouver Ford responded

Dan, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for taking the time to leave your review and high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

November 26, 2019

Was a great experience working with Steve Bushey! He was very knowledgeable and gave me all the extras I wanted in my new explorer! I love it!! More

by Jbushey.maidperfect
Recommend Dealer
Yes
Employees Worked With
Steve Bushey
Dec 03, 2019 -

Vancouver Ford responded

J, thank you for your kind words and congratulations on your new Explorer! We're happy to hear that Steve was so knowledgeable and attentive! Please let us know if there is ever anything else we can do for you! Safe travels!

November 24, 2019

GREAT SERVICE Smith was very friendly and helpful. He followed up to make sure everything was good. I love my new truck and will definitely come back to this dealer More

by kd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SMITH
Dec 03, 2019 -

Vancouver Ford responded

Kd, thank you for your kind words and congratulations on your new truck! We're happy to hear that Smith was so helpful! At Vancouver Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

November 19, 2019

Bought a Ford Ranger today! Steve Bushey did a nice job of not being pushy. He was personable, and easy to work with We had a very nice experience. More

by Osbornjanelle1
Recommend Dealer
Yes
Employees Worked With
Jason
Dec 03, 2019 -

Vancouver Ford responded

Janelle, thank you for your kind words and congratulations on your new Ford Ranger! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience with Steve reflected this. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 16, 2019

I just bought the fFord Edge from Steve Bushey and I couldn't be happier I never felt pressured or anyting it was a great experience More

by Julia
Recommend Dealer
Yes
Employees Worked With
Steve Bushey
Dec 03, 2019 -

Vancouver Ford responded

Julia, thank you for your wonderful response to the quality of service Steve provided! Congratulations on your new Ford Edge! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 15, 2019

I came into to discuss possible tinting of my windows with Steve, he was helpful and I plan to return with proper funds as soon as possible. More

by Corbin Phelps
Recommend Dealer
Yes
Employees Worked With
Steve Bushey
Dec 03, 2019 -

Vancouver Ford responded

Corbin, thank you for taking the time out of your day to tell us about your experience. We're happy that Steve was able to provide all the information you needed. We look forward to your next visit! Take care!

November 08, 2019

I bought my car from Steve Bushell and the next day I found a transmission problem. I emailed my sales rep and the president of the dealership, and between the two of them, they got me into the service d More

by Busssho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bushell, Jon Creedon, Tim in service, Misti Williams
October 22, 2019

Very professional and courteous. From the moment I drove in and was approached by one of the Hyundai representatives, my experience was very enjoyable. All questions answered complete More

by James D
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Smith and Andrew.
Oct 28, 2019 -

Vancouver Ford responded

James, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!

August 27, 2019

Long time customer will never spend another cent there I have purchased 5 vehicles over the years, 4 new. Didn’t think I still had to watch my back when I came in for a new mustang. After hours of back and More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember
Sep 18, 2019 -

Vancouver Ford responded

Hello, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Vancouver Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would like the chance to talk to you further so please do call us at (360) 992-7402 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

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